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Sponsored Shortcuts - Facebook

Hi all, i'm having an issue where everytime i start the browser, a facebook "tile" shows up in the first empty square in the main page shortcuts section, i disabled the s… (read more)

Hi all, i'm having an issue where everytime i start the browser, a facebook "tile" shows up in the first empty square in the main page shortcuts section, i disabled the sponsored shortcuts, and removed it, but it keeps coming back, no idea what to do.

Asked by careca 1 day ago

Answered by jscher2000 16 hours ago

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Cannot Surf Web on Firefox

Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settin… (read more)

Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settings and Firefox is not blocked. I know other browsers work as I am sending this through Edge.

I checked my event viewer and found that Firefox was being denied access (see attached pic). Any suggestions to get this resolved would be welcome.

Asked by andrematti83 1 day ago

Answered by andrematti83 1 day ago

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MS Edge correctly displays all 33 images in a Yahoo email, Ffx 88.0.1, only 13; the rest are blanks.

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 image… (read more)

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Asked by lanshark 2 months ago

Answered by TrainClaude 4 days ago

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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox 90.0.2 (W10) Opened up Firefox & found all logins/passwords had been lost

Have been through the previous advice given regarding this topic & most of it is of no help. There is no 'old firefox data' folder on the desktop or elsewhere, so pre… (read more)

Have been through the previous advice given regarding this topic & most of it is of no help. There is no 'old firefox data' folder on the desktop or elsewhere, so presume this is not due to an update. I also haven't recently installed any AV software. The logins.json file and logins-backup.json file have reduced down to 2KB, when they should be much larger (approx 100KB). Both files dated 31/07/2021. Fortunately I have a number of PC's - one of which I used Firefox on yesterday, so I have copies of both .json files dated 30/07/2021. They are both sized 125KB. I have noted that the PC's all have 2 User profiles, the first being the .default profile & the second the .default-release profile. On the PC I am having the problem with, the active profile appears to be the .default profile whereas on the other PC's it is the .default-release profile. I am going to replace the 31/07/2021 files with the 30/07/2021 files & see if that solves things, but it won't answer why the situation happened in the first place. Just to clarify, the active profile on all the PC's is the only one that contains the logins.json and logins-backup.json files. In fact, on the other PC's the non-active profile only contains one file: times.json, whereas on the problem PC it contains a lot more, sub-directories as well as files.

Asked by tmartynjones 1 day ago

Answered by tmartynjones 1 day ago

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Extra space under the address bar

There is now an extra space underneath the address bar after i deleted "Most Visited" and "Getting Started". Is there any way to fix this? See the attached screenshot. … (read more)

There is now an extra space underneath the address bar after i deleted "Most Visited" and "Getting Started". Is there any way to fix this? See the attached screenshot.

Asked by edwabr123 1 day ago

Answered by cor-el 1 day ago

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can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 2 months ago

Answered by FredMcD 1 week ago

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Update notifications

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let… (read more)

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Asked by JNP 3 days ago

Answered by cor-el 2 days ago

  • Solved

Printing at Reduced Scale Cuts Off Page

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried … (read more)

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried another browser. I have tried three printers and it causes the issue on all of them. The issue occurs on all web pages I have tried. I have reset the print settings in Firefox, run Firefox in troubleshooting mode, and refreshed Firefox.

Print preview will show the pages correctly with reduced size, but when printed, the bottom half of each page is blank. However, in print preview, if I change the settings to only print the first page, the preview will then show the first page with the bottom half missing.

I am wondering if this problem is caused by the latest Windows update. That is the last change to the computer I am aware of before this printing problem occurred.

Anything else I can try to resolve this issue?

Asked by n_s_assistant 2 weeks ago

Answered by Jonathan Watt 4 days ago

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Printer WI FI connection

Good day , For some unknown reason to me my HP printer will not connect to WI FI using Firefox but will connect if using Edge (which by the I hate and resist using at all… (read more)

Good day , For some unknown reason to me my HP printer will not connect to WI FI using Firefox but will connect if using Edge (which by the I hate and resist using at all costs) . I have tried trouble shooting to the best of my limited ability via HP and online , but to no avail. It was working with Firefox the last time I needed to use it, but not now. Hopefully someone can help me , but I have very limited computer skills and a lot of the short forms acronyms and computer gobbly gook baffle me . I ask that with any answer please .........KISS (keep it simple stupid) it . Please no one take offense to the term (KISS) , I did not come up with it , but it seems the simpleness has left the building these days.

Thank you Ken

Asked by carken 1 week ago

Answered by Jonathan Watt 4 days ago

  • Solved

printing KenKen puzzles has always worked. Now the right two columns are incomplete.

Printing kenken puzzles has always worked. starting on July 14, the right two columns of the puzzle are incomplete. All other programs that I have tried print fine, and… (read more)

Printing kenken puzzles has always worked. starting on July 14, the right two columns of the puzzle are incomplete. All other programs that I have tried print fine, and a kenken puzzle in EDGE prints fine. Also trying to print other items in Firefox does the same thing. Conclusion is that the problem is in Firefox. Suggestions please.

Asked by randhdanforth 2 weeks ago

Answered by Jonathan Watt 4 days ago

  • Solved

Firefox Nightly overtook regular profile, now it can not be used by regular Firefox

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox. Today when starting Nightly, it used the profile I use in the normal rele… (read more)

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox.

Today when starting Nightly, it used the profile I use in the normal release Firefox, for work mostly. I exited almost immediately, but when I try to run the profile with regular Firefox, I get a warning that I'm using an older version of Firefox. See attached screenshot.

Is there a way to recover the profile?

Current FF version I have is 90.0.2 on Windows 64 bit.

Asked by xerces9 5 days ago

Answered by xerces9 4 days ago

  • Solved

incomplete lettering and color distorted images

I have two problems when navigating on any page: 1. incomplete texts in which letters disappear from each word. 2. color distortion in letters, images and icons with a gr… (read more)

I have two problems when navigating on any page:

1. incomplete texts in which letters disappear from each word.

2. color distortion in letters, images and icons with a green color.

thanks for your support ! here are some examples of both problems

Asked by isdariovc 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Facebook login

Hello you good folk out there. My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc. If I start in safe mode I am… (read more)

Hello you good folk out there.

My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc.

If I start in safe mode I am OK. I would like to start in full mode all the time!

Apple Mac, Big Sur 11.2.2 using Firefox and Duck Duck Go

Asked by cj10 1 week ago

Answered by FredMcD 6 days ago

  • Solved

Cannot view Plusnet bills

A Firefox update a few years back blocked my viewing of my ISP Plusnet bills. I can access all the Plusnet website but I cannot view my bills unless I open MS Edge which … (read more)

A Firefox update a few years back blocked my viewing of my ISP Plusnet bills. I can access all the Plusnet website but I cannot view my bills unless I open MS Edge which works fine. My Firefox updates automatically, current version 90.0.2. I have unblocked all extensions eg ABP and Disconnect. Can anyone help please ?

Asked by foxyjm 6 days ago

Answered by Shashank Shekhar 5 days ago

  • Solved

Stopping Google Notifications opening in FireFox when I Google any topic

Every time I open FireFox and then attempt to google a question, a Google notification opens like the one that appears in the upper right hand corner of the attached scre… (read more)

Every time I open FireFox and then attempt to google a question, a Google notification opens like the one that appears in the upper right hand corner of the attached screen shot.

How do I shut this down.

I am using Firefox 90.0.2 on a Windows 10 Pro 64-bit computer. Windows 10 Version 20H2 (OS Build 19042.1110) Experience: Windows Feature Experience Pack 120.2212.3530.0

Any info will be much appreciated.

Asked by portman 1 week ago

Answered by cor-el 1 week ago

  • Solved

A failed download seems stuck in the downloaded files list - can't delete

I tried to download a PDF file, but the download failed. However, Mozilla still thinks it's downloading, shows the download meter (stuck on about 10%), and shows the file… (read more)

I tried to download a PDF file, but the download failed. However, Mozilla still thinks it's downloading, shows the download meter (stuck on about 10%), and shows the file in the downloads list, even though I have deleted it from the list ("Clear downloads"). Clicking the "X" next to the file name also does nothing. What's up?

Asked by 3D4Play 6 days ago

Answered by 3D4Play 6 days ago

  • Solved

Damned avatar and the story of wtf Mozilla.

I am SO PISSED OFF AT THIS S*IT NOT WORKING RIGHT ON HERE! THE BROWSER IS FINE. IT. IS. YOUR. SITE. THAT. IS. TRASH. Know under security. The list of where you were logge… (read more)

I am SO PISSED OFF AT THIS S*IT NOT WORKING RIGHT ON HERE! THE BROWSER IS FINE. IT. IS. YOUR. SITE. THAT. IS. TRASH.

Know under security. The list of where you were logged in. blah blah time ago. So I start logging them out. Then SUDDENLY this PIECE OF SH*T just STOPS DOING IT. Keep asking me the STUPID. QUESTION. WHY. I. WANT. TO. LOGOUT. That my friend is the MOST STUPID THING TO DEMAND TO LOGOUT! WTF! Is Mozilla finally gone NUTS?! I BET I AM NOT THE ONLY ONE. Man Mozilla. Used your stuff since the BEGINNING it was MADE. BUT DAMNIT! DON'T YOU DO THIS "FORUM SUPPORT" Like that DAMN GOOGLE! Argh this is SO STUPID!! ! Oh the BEST ONE is NOT BEING ABLE TO CHANGE THAT DAMN PICTURE ON THE TOP RIGHT!!! /\ RIGHT UP THERE! SCREAM!!! YOU JUST BEAT GOOGLE. Wtf! MAN WTF? Oh I KNOW I AM NOT THE ONLY ONE HERE. YOUR. DAMN. MENU. BUTTON. DOES. NOT. WORK. DAMNIT!!! Put it this way AS OF Today if YOU DO NOT GIVE ME AN ANSWER. Boy you BETTER hope these real experts have the answer. I AM SO PISSED OFF AT YOUR STUPID "KIDDY MENUS" man. WE INSTALL FIREFOX OVER CHROME BECAUSE WE ARE MOSTLY EXPERTS YOU DINGBATS! And for F**K SAKE! BACK. UP. THE. PASSWORD. INFORMATION. WHEN. WE. CHANGE. OR. RESET. THE. SERVICE. SO. WE. CAN. GO. BACK. TO. IT. IF. WE. NEED. TO. Why didn't you think of this already?! Stored backup on the client's DEVICE. Remember. It is ENCRYPTED. Argh. Please someone who is a real expert help me with this. The ones who take their own time. To help. Your all amazing. Wish those asses would have a help staff... Hah. I will give them a break. Google is the antichrist of huge companies with names like Microsoft and... cough copy lifting. Can they NEVER come up with it from SCRATCH? This is like Jeff Goldbloom in Jarassic Park! (I KNOW I sp'ed on that.) Ever notice how ALL the new software "kind of works". Makes me sick. Anyway. Remember him saying they didn't make it themselves. Just slapped a Google label on it.. hahah... Am sure there are MILLIONS OF us that feel that way. I figure he had the perfect description. Who the hell makes the "change your avatar" not work and EXPECT you to TRUST them with ALL your PRIVATE passwords. Logins. And be this moronic! Never thought I would be saying that about Mozilla. Wtf Happened? You hire people from Google? I am feeling all your guys pain for you man. This is some real stupid sh*t! Talking about wasting time when you don't have a beer. I just lost all my damned passwords. Because it did not save them at all. Having the DAMNED ENCRYPTED FILE ON OUR HARDWARE will NOT "compromise" it. WHY didn't you think of this already? I REALLY wanted that beer. I was SO PISSED I almost did something I have NEVER done before. I ALMOST installed Microsoft's explorer crap for Android. Hah. How fitting they put that on Google. That is SUCH a smack in their face. Anyway, here's your image everyone hates to see. I am sure... Go figure. Now that button down there does not work. No. I turned off all add-ons, even the extra protection in Firefox is off. And I can not press that DAMNED "Browse..." button. Wtf man. I really wish I had that beer...

Asked by Mine 1 week ago

Answered by Seburo 1 week ago