Firefox Support Forum

The back button has not been working properly for maybe a month. I've finally addressed the problem but have no solution. Updated to Firefox 43.0, disabled all my add-ons plus reverted to default header, then also ran the refresh which deleted my add-ons. This problem happens on multiple web sites. I'll click on Rawstory.com (as an example), then click on an article and start reading it. While the page doesn't appear to reload as I read, I have noticed that the little Rawstory icon in the tab winks (as if reloading the page). This happens over and over again. Now I know to pull down the window under the back arrow to see what happened. The last page that I read ended up showing up 9 times under the back arrow, even though all I'd done was click on it once and read the article. I've wondered if my clicking on the scroll bar to read down the article is somehow causing this problem (ditto for using my fingers on the track pad). Thanks for your help.

A small notification stating "critical Firefox update needed", or something like that. I downloaded the most recent version, deleted the old one from my desktop, and opened the new one, and ALL my bookmarks are now GONE! How do i get them back???

So I'm am trying to access discordapp.com but it is blocked. It is a very popular site and I know it is secure. How do I unlock it? I do not have avast.

Starting Firefox the address bar pops out and asks if I want to search or enter an address. How do I stop it? I have looked everywhere toggled everything and this will not stop. I just want it t stop, please can some one tell me how to put an end to this garbage?

hello,

since today I notice that all text in firefox (56.0 mac-version) on certain sites appears only in question marks (in suqares). looks like that on sites like mozilla support (busy right now in safari) google.com, my banking site, tmobile, gmail and a lot other ones too. all those sites show totally normal in other brouwsers.

did the following troubleshoot 1) view > text encoding > unicode = OK 2) preferences Font & Color > advanced > checked 'allow pages to choose their own font' = OK

any other suggestions? (:

tried to enclose some screenshots (small jpg and png files) but the upload keeps spinning for ever... never mind.

thanks in advance for any help on the questionmark problem.

Because Firefox no longer uses Silverlight I am having a problem using Outlook Webmail. I am unable to attach a file to an Outlook message. The box that normally opens is obscured. See screenshot.

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

It's total mess on Mavericks (OSX), the UI's a joke, not to mention plain broken in a few ways... Any idea how to get it back to the way I had it configured, if not possible, then I'd like to go back to the prior beta release.

Thank-you.

While browsing Kijiji, I get the above message whenever I try to do almost anything except scroll. Even if I use the space bar, up it pops in its own little window entitled: Blank which is my default home page. Kijiji suggested I switch to Chrome... not going to happen.

I do not want any software installed without my expressed permission but I do want this message to go away, or at least allow me to say "Thanks! Good job! Now, go away till next a new occurrence."

Is there some setting I should change?

Thanks very much for any help.

After the most recent Firefox update, the drop down menus on web pages will not stay open. They close instantly, which makes it difficult to choose my selections. I do have some add-ons, but everything was working before the last update. If anyone know what may be causing this, your input will be greatly appreciated. Thanks in advance.

I went to list some items on eBay last night and part of the item description is not visible although if I go on Google Chrome all of the information is there. This only happened last night - never before. Some previous listings have the same problem but most do not. I worked with eBay and it appears to be a problem related with the Firefox browser.

Every time I click a link, Firefox opens two (2) windows. One with the URL link and one just with my FF home page. And fixes with easy to follow steps? Happens with both my MacBook Air, the old one and the new one. Both are running OS Catalina V10.15.2

Thank you!

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, required enabling deletion of cookies when Firefox closes.

My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.

However, this is not what happens. A specific example is tripcheck.com, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list.

As explained in the above mentioned thread:

"(2) Scenario Two

[X] Delete cookies and site data when Firefox is closed (checked)

Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.

I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent".

Am I doing something incorrectly or am I misunderstanding how setting should work?

If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.).

Thanks.

Just downloaded and installed Firefox 9.0 today on my MacBook pro.

2 fingers swipe simply does not work. No signs of movements :)

I even restarted after the install ... very Windows of me

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load, the Mac "beach ball" will spin for a few seconds before loading. I use the default theme. I have minimal - (Xmarks and Trend micro), which weren't a problem before. Is there something I can do besides disabling the add-ons?

Thanks in advance for your help.

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. I have a MAC. I was using Firefox when it suddenly quit. Now it just won't open again. Any help greatly appreciated.