Firefox Support Forum

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Firefox. The browser window opens normally but clicking on any bookmark or typing a web addy manually does nothing...it just stays blank. When using a bookmark, no address propagates to the address bar. In an effort to fix this I have done Firefox refresh (a few times now), run Firefox in troubleshoot mode (a few times and at least once this caused Firefox to crash), uninstalled and reinstalled Firefox (twice, second time WITHOUT saving prior account settings), restarted computer and uninstalled adblocker.

Absolutely NO change from any of this. My laptop (Apple with Firefox) works fine and the desktop WILL browse just fine on MS Edge, so this is not a connectivity problem. Any ideas on fixing this would be greatly appreciated. TIA

Tim

I am trying to disable Firefox notifications whenever I take screenshots, and googling for solutions, I found the commonly suggested solution is to uncheck the "Pause notifications until Firefox restarts" box in Permissions:

How to turn off forever the "screenshot" splash notification

"shot Copied" window

This option is not available in my browser version; thus, I'm hoping there's a newer workaround for this.

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for years. I have also been having trouble signing into other sites as well. I cannot figure out how to fix the problem. I am not a computer expert and it would be great to have someone walk me through what I need to do. HELP!!!!!

Upgraded from Firefox 88 to 89.0.2 on Mac OS and found some websites displaying blank pages.

https://docs.github.com/en/get-started/getting-started-with-git/caching-your-github-credentials-in-git Displays a white page. Other Github pages are fine.

https://app.pluralsight.com/player?name=f83ca95c-74e2-4a1d-8742-62b34ec47906&mode=live&clip=0&course=code-school-git-real&author=gregg-pollack Displays a dark grey page.

Both these websites were working fine in Firefox 88.

Any help much appreciated.

I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read. Websites are displayed correctly, but bookmarks, most Firefox preferences (including about:config), tab headings and search imputs are as shown in the screenshots.

Today I downloaded version 90 and it's still happening. Please see the screenshots of the Firefox welcome screen, and the font selections in the preferences. The version for the screenshots is a new, clean download using default settings, with no addons or bookmarks.

I don't know if the font is a real language or not.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Why are there Chrome .idb files in my Firefox 85 browser? I've never used Chrome browser and don't have Chrome installed. These idb files take up a large amount of space. Also when first downloaded 85 seemed pretty fast. Now, after a few days it is back to being pretty slow. Could this Chrome stuff be effecting my browser in an adverse way?

The web site from Apple does not display correctly o a Mac OS running the latest version 85.

The site is https://discussions.apple.com/welcome the screen shows as enclosed. When I use another browser it works properly on the same workstation. Also I have refreshed and reinstalled FF.

Hi,

I think I broke the ALT keyup events in some way, probably with my configuration but not sure how.

If I put this code in the console : `document.addEventListener("keyup", e=>console.log('alt: '+e.altKey+' | '+String.fromCharCode(e.which).toLowerCase()));` and the press the keys, I have the following results:

- pressing "I", I get the expected "alt: false | i" - pressing "ALT+I", I get "alt: true | �"

I do not have the problem with other modifier keys like CTRL

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

For many years I have opened my email account at Columbia.edu from the book mark containing its internet address; for the last couple of days, I always get the same answer:

"Bad Request Your browser sent a request that this server could not understand."

also, the tab of the page says: "400 Bad Request"

The account works well with other browsers.

Can you help me to fix it?. thanks so much, Juan

Hello,

I'm beginner in development. Today I'm working on some CSS files.

But when I reload, the content don't load the new features. I've try to clear cache, remove stockage on the console , and also try command + f5 (on iMac).

The only one solution I've founded is to clear cache , leave firefox , shutdown computer and restart.

Very contraignant. I've test on Chrome and it work well. So I don't know what I need to do to...

I'm using MAMP to lauch app on local

Firefox 86 for Windows gets a beautiful new Print dialog, with great Print Preview and other functionality. The Mac? Nope!

And there is no technical reason for this! Chrome/Vivaldi/Brave all have a similar dialog box that makes it easy not to waste paper when a website insists on printing a second page for a single word.

Come on, Mozilla! A little feature parity would be nice – especially for such basic functionality!

My Firefox has started refusing to open certain websites which I have previously accessed. These include, but I suspect are not limited to: warhorn.net foambrain.com mybestjudymerch.com

Google Chrome on this computer will open these sites, as will my Firefox install on my work computer. I'm running Big Sur 11.2.1. I have tried every step on https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and https://support.mozilla.org/en-US/questions/1290042

I have a long-standing Firefox account under a primary email ("email1") with a secondary email (email2). I've gotten locked out. Firefox won't let me sign in under email2; it requires email1 for sign in.

For email1, I know the password but have set up two-factor authentication. I have my authentication device and authenticator app. But, perversely, there is no app entry for Firefox. I have Microsoft's app but I have used it only for Microsoft-related sites.

How the Devil I could have enabled 2-factor authentication but lost the Firefox entry for it in the app, I neither know nor understand.

I have access to both email1 and email2. I know all the answers to every secret question I've ever answered. I know everything about me there is to know. I am me after al.

Is there any information, any combination of facts, that might satisfy Firefox that I own my account and let me turnoff 2-factor authentication?

For example, I have both Chrome and Safari accounts set up with the same username and emails, and have access to them. My user name is absolutely unique across the internet. I guarantee that no one other than me has ever used it or could ever duplicate the scheme I used to create it. I have so many accounts set up under that username that it must be patently apparent that the one at Firefox in that username is mine. Perhaps that would satisfy Firefox that I own the same-configured account at Firefox.

Can I get the attention of a live person at Firefox, one that can reason independently, one that can recognize the obvious and certain fact that the account belongs to me?

What can i do? Please don't tell me nothing. I don't care about losing the data. I just want my email addresses freed up so I can open another account.

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.