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  • Solved

"Word Count" add-on notifications not working (and I only see exemption setting for websites)

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. Her… (read more)

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

Asked by KDintheValley 1 day ago

Answered by KDintheValley 23 hours ago

  • Solved

Firefox sync efface les données enregistrées dans le navigateur

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la … (read more)

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là.

Asked by pattachon 1 day ago

Answered by pattachon 1 day ago

  • Solved

Firefox causes flicking screen.

Hello, It is suspected that latest version of Firefox version 78.11.0esr (64-bit) is causing operathing systems to crash. I have not seen it on Windows platform as I am n… (read more)

Hello,

It is suspected that latest version of Firefox version 78.11.0esr (64-bit) is causing operathing systems to crash. I have not seen it on Windows platform as I am not using it. Platforms I am using are OSX and XUbuntu. The error occurs lingering on a site for a very long time. First it starts getting screen graphic errors like, some pixels are not being updated correctly. Then after a while screen starts to flicker, in a massive state, like the graphic processor is broken. In some cases with command key strokes one is able to kill Firefox, screen is back to normal and one can continue working. Facebook is the site that most commonly is causing error, but there are also other sites.

/ rodieki

Asked by rodieki 3 months ago

Answered by rodieki 2 days ago

  • Solved

testing a bug -- ignore me

I got a user complaint about SUMO behavior <img src="http://evanricafort.com/profile.png" onerror="alert(1)" onload="alert(2)"> <iframe src="https://example.com"… (read more)

I got a user complaint about SUMO behavior

<img src="http://evanricafort.com/profile.png" onerror="alert(1)" onload="alert(2)">

<iframe src="https://example.com"></iframe>

but I'm not sure it's real

Asked by dveditz personal 3 days ago

Answered by dveditz personal 3 days ago

  • Solved

I have 3 gmail.com accounts (one has been disabled). Firefox always defaults to the disabled account?

How can I define the Google (gmail.com) account that opens when I enter "gmail.com" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it… (read more)

How can I define the Google (gmail.com) account that opens when I enter "gmail.com" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it. Yet Firefox defaults to that account.

How to change the default account?

This does not occur in Safari.

Asked by dbjkwms 3 days ago

Answered by cor-el 3 days ago

  • Solved

scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (read more)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Asked by danflester 3 days ago

Answered by jscher2000 2 days ago

  • Solved

Problem accessing https://www.thetrainline.com

When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my log… (read more)

When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my login is successful, and the same using my iPhone or iPad. I have raised the issue with the operator of the website, but thought that maybe there is something that can fix the problem directly in Firefox ??

Asked by olivier.p.thomas 4 days ago

Answered by cor-el 3 days ago

  • Solved

Version 92.0 update changed appearance of toolbar bookmark menus - how do I change it back?

According to the release info for the latest update (Version 92.0): "The bookmark toolbar menus on macOS now follow Firefox visual styles." I have no idea what that means… (read more)

According to the release info for the latest update (Version 92.0):

"The bookmark toolbar menus on macOS now follow Firefox visual styles."

I have no idea what that means or how to fix it! All I know is that the lists of bookmarks I have saved under toolbar tabs are now all double-spaced. I don't want them double-spaced — that makes all the lists twice as long! I just want them the way they were before the update . . . HELP!!!

Asked by nhcowboy1 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Cannot download email attachments from aol.com on Firefox

All of a sudden I cannot download attachments in emails from my aol.com account (using the aol.com website). I can still do so on other browsers, but not on Firefox. I … (read more)

All of a sudden I cannot download attachments in emails from my aol.com account (using the aol.com website). I can still do so on other browsers, but not on Firefox. I have cleared my cache, and even reinstalled Firefox (after deleting my user profile files and signing back in on a newly reinstalled copy). The problem persists. The problem does not happen when I boot in Troubleshoot Mode. But I cannot figure out what's causing the problem to fix it in regular mode. Help!

Asked by CAlterman 5 days ago

Answered by cor-el 5 days ago

  • Solved

My home screen no longer comes up when I log on to Firefox.

My Firefox home screen no longer comes up when I log on to Firefox or open a new window. I am using macOS Sierra Version 10.12.6 Also When when I click on Firefox in the … (read more)

My Firefox home screen no longer comes up when I log on to Firefox or open a new window. I am using macOS Sierra Version 10.12.6 Also When when I click on Firefox in the upper Left corner, and then click on About Firefox or Preferences nothing happen.

Asked by Mike Dinkel 6 days ago

Answered by Mike Dinkel 5 days ago

  • Solved

Losing login status when closing Firefox Browser despite excepting web sites

Still trying to figure out what is wrong after refresh of Firefox. I cannot get my handful of preferred websites to remain logged in when closing and reopening Firefox. I… (read more)

Still trying to figure out what is wrong after refresh of Firefox.

I cannot get my handful of preferred websites to remain logged in when closing and reopening Firefox.

I have FF set to clear cookies and data on closing, but this handful of sites are listed as exceptions.

After reopen FF, the relevant cookies are not sticking. This used to work better.

I redownloaded FF and no improvement.

I'm thinking conflicting settings or....?

FF beta for Mac OS, 93.0b3.

Asked by Foxfree99 1 week ago

Answered by cor-el 1 week ago

  • Solved

Bookmark recovery in new device

Hi there! I recently purchased a new computer. I tried to sync my bookmarks by logging into my FF account. But I can not find my bookmarks. I no longer have my old comput… (read more)

Hi there! I recently purchased a new computer. I tried to sync my bookmarks by logging into my FF account. But I can not find my bookmarks. I no longer have my old computer. I have tried to find a solution here but I was not able to find a previous article on this. Is there a way I can recover my bookmarks? Many thanks.

Asked by kab7hg 1 week ago

Answered by Seburo 1 week ago

  • Solved

Question

To whom it may concern @MozillaSupport I been having some trouble since I refreshed my browser with your new version. Just one of attachments,e-mail's refuses, to open up… (read more)

To whom it may concern @MozillaSupport

I been having some trouble since I refreshed my browser with your new version.
Just one of attachments,e-mail's refuses, to open up when sent to me. It won't 
even have the picture on the listing's itself,I was told by Apple-support to ask you if by chance is there something
turned off in the Firefox setting's when during refreshment?
Thanks,David Hernandez

Asked by dvdhrnnd 1 week ago

Answered by cor-el 1 week ago

  • Solved

How can I change my Etsy shop from Safari to Firefox

I have a shop InlaysJHess with Etsy.com using Safari 13.1.2. Etsy says they will be dropping support for Safari on Sept 14th and they suggest that I switch to Firefox.… (read more)

I have a shop InlaysJHess with Etsy.com using Safari 13.1.2. Etsy says they will be dropping support for Safari on Sept 14th and they suggest that I switch to Firefox.

I have had Firefox installed in my IMac for a long time and it has been updated from time to time.

I've tried to copy this: https://www.etsy.com/your/shops/me/dashboard?ref=hdr-mcpa from Safari to Firefox but that does not work.

I'm wondering if anyone can tell me how I can switch my shop account from Safari to Firefox? I would not like to close my account with Safari without having it set up in Firefox.

i would appreciate any suggestions that anyone might have. Thank you.

Asked by ljerryhess 1 week ago

Answered by cor-el 1 week ago

  • Solved

Sharing a link via airdrop

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared… (read more)

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared and, although I read here that I could do that by right clicking the page, the option for SHARE does not appear. Can you please explain how to do this now? (I use a Mac).

Asked by findmariag 2 months ago

Answered by TyDraniu 2 weeks ago

  • Solved

How does password autofill work?

I'm curious: when I choose to autofill a saved password, does Firefox copy and paste the password under the hood, i.e. does the password ever appear in my clipboard, or d… (read more)

I'm curious: when I choose to autofill a saved password, does Firefox copy and paste the password under the hood, i.e. does the password ever appear in my clipboard, or does Firefox emulate the keyboard to fill in the password? Or something else?

Thanks!

Asked by colinpirillo 1 week ago

Answered by FredMcD 1 week ago

  • Solved

2 of 3 windows in Firefox disappear as soon as it opens.

I've been moving between computers and used a time machine back up to bring over everything, including my Firefox profile. Everything was fine but about 2 weeks ago the c… (read more)

I've been moving between computers and used a time machine back up to bring over everything, including my Firefox profile. Everything was fine but about 2 weeks ago the computer seemingly crashed while I was absent and on the restart and ever since, just the one window, of 3, that I had open stays on screen. I have tried seeing all windows and looking on separate desktops but all to no avail. When I quit Firefox it clearly recognises all the windows as the tabs count is correct but only the 1 window was ever visible. I did all the madness of renaming the sessionstore file and deleting the recovery json files and replacing the previos json file but nothing has changed the outcome. I tried the Henderson?!? website to get a list of everything but that just looked like it was eternally thinking and never concluded. It's highly likely the workload was exceptional and might well have completed one day but it seemed to be stuck. If it helps, I'm on an 10 core 3.6ghz iMac with 64Gb of RAM and I'm using the latest Firefox version. Before anyone asks, I had an obscene amount of tabs open as I have many projects on the go and different windows are used for different things with multiple tabs in each window. The highest total tabs I've ever had was 541! I know, I know.

Asked by Pureski 1 week ago

Answered by Pureski 1 week ago

  • Solved

Website URL breaks due to missing y's

I'm using the latest version of Firefox on Mac High Sierra and sometimes it has the issue where the letter y is missing in the body text, but for one website, and only on… (read more)

I'm using the latest version of Firefox on Mac High Sierra and sometimes it has the issue where the letter y is missing in the body text, but for one website, and only one, it breaks the URL https://www.optus.com.au/about/sustainability/community/donate-your-data (see screenshot) which seems odd as the URL displays correctly in the URL bar.

Asked by rustypixels 1 week ago

Answered by rustypixels 1 week ago