Showing questions tagged: Show all questions
  • Solved
  • Archived

Can no longer see or customize extensions on toolbar!

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible. I can no longer see my ex… (read more)

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible.

I can no longer see my extensions on the toolbar. I now have to do even more clicks to access certain options or settings. Which is dumb as it now takes longer to get where you need to go.

This is a terribly added feature. Not sure how this passed. The quality of life is not improved in any shape or form with this. Only makes things worse.

For example. I have norton safe web and search. I now have to click on the extension button to see if a page is safe or now have to do multiple clicks to access that extension.

This new feature is terrible and I really hope it is reverted.

Asked by arugula 1 year ago

Answered by arugula 1 year ago

  • Solved
  • Archived

Youtube video is black when in fullscreen

When playing any youtube video in full screen, all I get is a black screen. Issue does not appear in private mode, firefox developer build or chrome. Other sites ex. go p… (read more)

When playing any youtube video in full screen, all I get is a black screen. Issue does not appear in private mode, firefox developer build or chrome. Other sites ex. go pro media plays videos in full screen without any problems

Asked by min.karma 1 year ago

Answered by min.karma 1 year ago

  • Solved
  • Archived

Private Window Remembring Site, Maybe

Hi All. If I use a Private Window and start typing a URL of a site I visited before in Private, right after I type the first 2 of 9 letters, it fills in the other 7 lett… (read more)

Hi All.

If I use a Private Window and start typing a URL of a site I visited before in Private, right after I type the first 2 of 9 letters, it fills in the other 7 letters.

Is Firefox remembering that site or is my default search engine, DuckDuckGo?

Zyxian

Asked by Zyxian 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

My mouse wheel doesnt work properly in Firefox

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to… (read more)

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to work just fine in troubleshooting mode, but nothing else seems to work. This problem started just after Firefox updated to the newest version.

Asked by sti__95 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

scrolling in safe mode works, but not when disabling all addons

my scroll wheel stopped working on firefox, so i launched in safe mode and my scroll wheel was perfectly fine so i disabled all of my addons but it still doesn't work … (read more)

my scroll wheel stopped working on firefox, so i launched in safe mode and my scroll wheel was perfectly fine so i disabled all of my addons but it still doesn't work

Asked by wolf 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

No Scrolling Within Webpages

WIN10 Pro; FF 110.0 (64-bit) After upgrading to the above version and restarting the computer, I find that scrolling within a webpage no longer works using the mouse whe… (read more)

WIN10 Pro; FF 110.0 (64-bit)

After upgrading to the above version and restarting the computer, I find that scrolling within a webpage no longer works using the mouse wheel. Scrolling can still be done using the vertical scroll on the right.

I've closed the browser and tried again, but the bug remains.

I've verified that mouse wheel scrolling still works by testing on other websites and on documents.

Asked by weathervane 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Logining into hidive.com no longer works since Firefox 109

Since Firefox 109 and 110 also you can not login to hidive.com. It just loads a blank page(empty source) but not logged in. Firefox Developer Edition does work. 110 and… (read more)

Since Firefox 109 and 110 also you can not login to hidive.com. It just loads a blank page(empty source) but not logged in. Firefox Developer Edition does work. 110 and 111. Tested on both linux and windows without extensions and tested with tracking prevention turned off. I reported this after 109, but I could not find the report.

Asked by jeisom 1 year ago

Answered by jeisom 1 year ago

  • Solved
  • Archived

The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (read more)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

"Forget" button removes all history even though either 5 minutes or 2 hours selected

Hello. I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or t… (read more)

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

Asked by Doug Geiste 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Logitech MX Master 3 Scrolling not working

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved The i… (read more)

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved

The issue only resolves when starting Firefox Browser with the Troubleshooting mode, any idea what is the cause of this problem, and how can I fix it?

Asked by Amin Sadi 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

Links produce blank screen

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to… (read more)

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to a blank screen, although the link address is still shown. I was not sure whether to report this as a crash, but most of the time I'm trouble-free.

Asked by NorJean 1 year ago

Answered by NorJean 1 year ago

  • Solved
  • Archived

FF crashes and hangs Gnome GUI too Ubuntu 22 FF 110

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also up… (read more)

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

Asked by jon109 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Reset multi-account containers for a website

Summary Reset a site or domain to be no longer associated with a Container I accidentally assigned my search-engine domain to a container. As a result every single searc… (read more)

Summary Reset a site or domain to be no longer associated with a Container

I accidentally assigned my search-engine domain to a container. As a result every single search I perform from the URL bar asks if I'd like to open it in the assigned container instead. I'll select 'Remember my decision, open in current tab' (the current tab being the base no-container Firefox user). Unfortunately this does nothing.

I've searched through the settings and options and I've found no option to get an overview of the domain configurations or to reset a certain site. I've read suggestions online to delete the container, but this isn't an acceptable approach to the problem.

Asked by Platinum00 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox browser now longer works with my university's applications -- catastrophic errors...

I've been using Firefox browser for over a decade to do university business (e.g., submit grades, internal proposal review processing and approval, etc.). But since Decem… (read more)

I've been using Firefox browser for over a decade to do university business (e.g., submit grades, internal proposal review processing and approval, etc.). But since December, I am having catastrophic failures. Sometimes with an error message, sometimes just getting no response at all when submitting information in a browser-based university application. And yet, I can complete those functions when I immediately go to Chrome (once I remember that that might be a problem). I really don't want to use Chrome. Is there a change in Firefox (including something which I can change some settings in my browser to counteract), or a change in our university's software making Firefox incompatible? One returned error today was "Request Header Fields Too Large. The server refused this request because the request header fields are too large." [PS, I had to type this all over when I tried to share data with you about my system -- I had to click on "troubleshoot" information, which lost all the data I had previously entered... Sigh....]

Asked by boering 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Problems importing my saved passwords from Chrome to Firefox and syncing them

I currently use Chrome on Android & Chromebook as my main browser, but I would like to switch to using Firefox now across all my devices (linux, android, chromebook).… (read more)

I currently use Chrome on Android & Chromebook as my main browser, but I would like to switch to using Firefox now across all my devices (linux, android, chromebook). To do this, I need to import my passwords from Chrome to Firefox, and have them sync between the Firefoxes on all of my devices, but it's not working. I have tried the following:

Method 1: I installed Chrome on my new Linux machine. Checked and made sure it had synced my passwords by logging into a website using Chrome. Then, on Firefox, I pressed alt to enable the toolbar, then File->Import from another browser. The pop-up says "No programs that contain bookmarks, history, or password data could be found."

Method 2: Chrome seems to have a feature to export the passwords to csv. So I exported the passwords from Chrome to a csv on Linux. To be thorough (because I am having trouble getting this to work), I used accounts.firefox.com to sign out the Firefox on my android phone and chromebook, then (on the phone) I deleted my browsing data, uninstalled firefox, and rebooted the phone. Back on Linux, I did about:config, then set signon.management.page.fileImport.enabled to true, then did about:logins then menu->"import from a file", selected the csv that I just exported from Chrome, and clicked Import. Import Complete, 332 logins added, 1 not added because it was missing a password. Logins successfully imported, hooray! For testing purposes, I create a unique new password entry, http://foo.com username "a" password "b". Then I go to about:preferences, make sure that syncing is on and I'm currently syncing logins and passwords, and press "sync now". Log in to my phone, install Firefox from the play store, start it up, sign in using my email and password (it says "syncing"), go to logins and passwords, click "saved logins". The only one listed is for foo.com, the fake one I created to test the syncing, but I expected to see all 333 there.

How do I get this to work?

Asked by jbayes 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How do I change where Firefox stores Cookies?

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving … (read more)

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving the location of Firefox's Cache files to my secondary HDD, but I haven't been able to do the same for Cookies; they're still being stored on my C: drive, in the AppData folder.

Is it possible to change the path that Firefox uses to store Cookies? If it is possible, how?

Asked by C181 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

My mouse scroll button no longer works in Firefox

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible s… (read more)

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

Asked by keithcarpenter36 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Font rendering gives some errors

I just installed a fresh copy of Windows 11 and last Firefox, and get some weird rendering of letters on some websites. It seems that the end of a letter is bolded so to … (read more)

I just installed a fresh copy of Windows 11 and last Firefox, and get some weird rendering of letters on some websites. It seems that the end of a letter is bolded so to speak (screenshot attached). Also, there is an unnatural widening between the lines of text on the same websites (screenshot attached). This does not appear on other browsers. What can I do to correct it?

Asked by boris.jegorovic 1 year ago

Answered by boris.jegorovic 1 year ago