Firefox Support Forum

I have recently installed Linux Mint and it came with Firefox out of the box, and I decided to try it out, but I can't, for the life of me find a way to transfer my Opera passwords there. I do have Opera installed right now.

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatically? Where do I look to see Firefox file and see what date it is downloaded? If it is operational? Why is the same series of problems repeating daily?

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed.

The following blog post details the change and shows the new key: https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

But when I download the key using the link provided (which points to keys.openpgp.org) the key I get is different from the key posted on the Mozilla blog page.

What is even more strange, is that the key from keys.openpgp.org declares in the comment that 14F2 6682 D091 6CDD 81E3 7B6D 61B7 B526 D98F 0353 is the fingerprint of the key (the same that is posted on the Mozilla blog) but it can't be because the key different.

So my questions: 1) Why Mozilla is posting a link to a key that is different? 2) Why keys.openpgp.org shows the correct fingerprint with a different key?

And, in the end, which key should I trust and why.

Thanks.

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary package for the aarch64 platform only for Windows. Thank you.

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downloaded it again from the repository and installed again, but the problem persists. Then, I downloaded directly rom the Mozilla site, expand it in the desktop and double click the program icon. The program opened and I was able to log into the site I was trying to. Interesting enough, the browser opens a lot faster than when installed. My question is: everywhere on the web the response is "you have to install the program" or "the program is already installed in your distro", which is true in my case, but one day stopped to work properly. BUT I'm not installing it, and it works apparently well... ¿how can it be? Thanks in advance for your reply. -Enrique.

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

Hello - I've been looking around the Firefox site, and the Internet in general, and so far haven't found out the answer to my question: how do I get Firefox 104 to work on my Linux Mint 18.2 Cinnamon Sonya 32 bit? Specifically what I haven't been able to determine is whether or not I first need to upgrade my Linux, which I suspect. And if so, what's the minimum level of the OS that is required? I may be overlooking the simple answers, but so far I cannot find them. And so far the Firefox website upgrade feature does nothing that I can detect. Thank you for any assistance - Doug.

Firefox saves files that I only wanted to open with another application.

I checked the previous solutions in the forum, but they did not work for me. (Windows 11) I changed in system> general > download , applications > the app to open that file type and it works, but besides this Firefox keeps saving the files in the default download folder.

I tried also about:config browser.download.improvements_to_download_panel to false. browser.download.start_downloads_in_tmp_dir change to true No change - still saving copies.

I noticed a glitch with the way my mouse was working in FF, but on Nightly 105 it was fine, so I installed the candidate for 105.1b into my FDE installation folder. Now will this candidate update to the next version of beta automatically, or will I have to install 105.2b myself?

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several months.

Will it be possible to copy my profile from Win 10 to the Win 11 computer, use the Win 11 computer for a few weeks, and then copy the profile back to the Win 10 computer?

Or is there something different about Firefox working with Win 10 or Win 11 that would keep this from working for me?

(BTW: Using Sync would probably not be feasible.)

Advice will be much appreciated!