Firefox Support Forum

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.

Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit. Netflix gives this error

Secure Connection Failed

An error occurred during a connection to www.netflix.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfectly ok in Firefox before now show as tiny text/font size and or generally looks wrong (in firefox) and nothing I do seems to resolve the issue, for example I'm viewing some websites at 130% but some text on the page is still too small. I can view the same sites in chrome with no issues at all at normal 100% level, The best example I could give I can't paste here for obvious reasons, my hargreaves lansdown pension values text is all squashed together so individual text that shows on one line on chrome (correctly) shows as condensed into 2 lines in firefox, the text is big but the values beside it are not for example, any increase in the zoom level doesnt really resolve this issue, yes the text gets bigger but I shouldnt have to read it at 150% zoom !!! but 100% is waaay too small, and the values size is not in sync withe the text beside it. I count myself as fairly savvy technically, I've tried all sorts including clearing cache and cookies and checking settings etc in firefox but this one has me stumped, some sites work ok but it looks like Firefox may be struggling to cope with some sort of display extension that some sites are using to display some parts of their page Any ideas please ? Thanks

The Messenger page loads partially and stops. Same page works fine in New Microsoft Edge (Chromium). Problem seemed to start with last upgrade to 90.0.2. https://www.facebook.com/messages/t/1234... I tried disabling uBlock Origin, Privacy Possum, Privacy badger, page still won't load completely, just partially and "locks up".

Hi,

I cannot make the chart in Firefox go into full screen like the one in Chrome. In Firefox, every time I click the chart's full screen button, it will just remove the surrounding clutter but the chart's size won't change. Please help. Thank you in advance.

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.

https://www.puticollege.com/welcome was working fine with version 82 of firefox. When I upgrade to 93.0, this page has a big solid blue box where more html should be shown after a page. No error in console log, not sure what's going on.

It still works fine in latest chrome.

Please help.

Having just upgraded my Debian 9 machine to Mint 20, this has updated my firefox browser.

Everything was going fine until I came across the problem where by all image downloads are saved as webp images, a format that my favourite image editing software cannot handle.

This is a bit of a pain and has made me start looking at alternative web browsers.

Just thought you should know how simple things can cause a loss of support.

Regards David

Hello how are you? I'm seriously considering switching to Firefox Browser to have more control over my privacy. However, the university makes use of Google Meet and the background is only enabled for Google Chrome and Chromium bases. So, I would like to know if there is how (modification in config, extension) to enable the functions. Thanks!

ASUS recently updated the firmware on my home router. Since then Firefox does not work when accessing my ASUS router's management console. By this I mean that I get a blank white screen after connecting to the router. How do I go about debugging this? I am guessing that the issue is caused by one of the add-ons that I have installed in Firefox, but I guess it could also be a setting I have made. In any event, I am looking for a quick methodology to figure out what is causing this incompatibility.

Hi I have been using Firefox for years and have been using Gmail within Firefox for years also. The problem which started today is that when I went to open an email within Gmail the only thing I got was the title of the email. There was no message inside the email. If I try and forward the email, the message appears but only with the box to forward the email.

Here is a list of things I tried.

Restarted Firefox (no change Gmail not working properly) Restarted computer (no change Gmail not working properly) Looked up solutions online and did updates to Ad Block (no change Gmail not working properly) Disabled Adblock and uBlock (no change Gmail not working properly)

I can go into Gmail properly on my phone, through Chrome and through the Brave browser and it works fine. Firefox is my main browser and I really don’t want another browser to be open all the time just to access Gmail.

Any help would be great.

Thanks

All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up:

"We are unable to complete your request.

Our system is currently unavailable.

Please try again later."

All other browsers work with no problem.

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is this a known bug, and what can I do to correct it? Thank you. Fred Broder

Recently I started getting an error saying SEC_ERROR_REVOKED_CERTIFICATE while trying to open a website. That particular site can only be accessed through my demat account so replicating my situation is not possible. Other browsers like Chrome, Edge are able to open it but Firefox cant, it does only when OCSP is disabled. I reinstalled the browser but the problem remains. Pls tell me how to add that website to exception if its possible or delete all the certificates currently loaded on Firefox or a full reset of the browser removing all previous data. And is it okay if I keep OCSP off all the time?

I am using Firefox 95.0.1 on Ubuntu 20.04. When I want to use an add-on in google docs, I see this error screen in Firefox. Opening the add-on in a separate window does not work either and even if it did, it would be off the purpose of a google doc add-on. How can I solve this problem?

On the rumble website, videos are slow to load (10-17 sec) when I'm logged in. If I log out, videos will load instantaneously. At first i though this was a rumble.com issue but then tested with latest version of chrome MS Edge the issue doesn't happen.

After updating Firefox to v95.0 (64 bit) websites start to shown in dark mode.

My windows theme is dark, but i don't want to use same for Firefox. I tried to set ui.systemUsesDarkTheme value as 0 in about:config. But problem still remains.

Is this a bug with new version, or a feature :)