Good day.
I've used Firefox for decades and love it.
System:
Macbook 2012 - OS 10.15.7 Catalina (most current Catalina version)
16G ram, Intel guts
Firefox - 121.0 (64bi… (read more)
Good day.
I've used Firefox for decades and love it.
System:
Macbook 2012 - OS 10.15.7 Catalina (most current Catalina version)
16G ram, Intel guts
Firefox - 121.0 (64bit)
About a month ago it started quiting within a minute of being open. I would open it again, then it would quit within a few seconds. I would try to open it again and it would show the little black dot beside the icon in the dock for a second or two but not open at all.
None of these "crashes" would generate a crash report and there was no error message.
I could start it again in troubleshooting mode (hold shift + option) but it would only last about 20 seconds before closing again. This is repeatable meaning I can keep opening it in troubleshooting mode and it will keep closing.
It generates the window "Open in Troubleshooting Mode?" with options of refresh or open. When I open it, it gives the option of new session or restore old session, both options work, then quit.
Things done: most of these have been done multiple times
Turn machine off and on - sometimes opens for a bit sometimes no.
Safe mode - as above
Open in a different Mac profile - no change.
Refreshed Firefox - sometimes opens for a bit sometimes no.
Reinstalled Firefox - deleted the app then new app - works for a bit then same
Disk Utility checked all volumes
Clean install - removed all Firefox bits that I could find using AppCleaner and also searching in Finder - no change
Reinstalled most current version of Catalina - Firefox worked for about 2 minutes, then same.
Made a new profile, deleted other profiles - worked best for about 15min then back to same.
Other info:
Safari works fine.
Firefox on my Galaxy phone works fine
Thanks for any suggestions
Phil