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  • Archived

When I try to go to YouTube, Firefox always crashes. I even uninstalled it and re-installed it, but that didn't fix the problem.

Whenever I try to open YouTube, Firefox crashes on me. I uninstalled it and the re-installed it, thinking that would fix the problem, but it didn't. Crash ID(s) f0dbb34… (read more)

Whenever I try to open YouTube, Firefox crashes on me. I uninstalled it and the re-installed it, thinking that would fix the problem, but it didn't.

Crash ID(s)

f0dbb343-ff03-4f9d-b087-d8a032100502

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

I lost all bookmarks when I had to do a parallel installation of OS. How can I find and move the old bookmarks to the new install of Ff?

I had to do a parallel installation of my OS (XP Pro) after McAfee damaged the original. I've re-installed Firefox but would like to recover my bookmarks. The old files… (read more)

I had to do a parallel installation of my OS (XP Pro) after McAfee damaged the original. I've re-installed Firefox but would like to recover my bookmarks. The old files are still on my C: drive. I haven't found info addressing this specific issue in the online help. Any assistance would be greatly appreciated.

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

When using Ancestry.com, original referance documents will not open in firefox, ie: opening original census documents.

When using Firefox on Ancestry.com web pages often times it is necessary to open and view an original document which is a link from the original page. That document will… (read more)

When using Firefox on Ancestry.com web pages often times it is necessary to open and view an original document which is a link from the original page. That document will not open as it will with IE. Firefox tries to open the link but recycles without success.

URL of affected sites

http://http://search.ancestry.com/Browse/InstallAdvancedImageViewer.aspx?onok=%2fiexec%2fDefault.aspx%3fhtx%3dView%26r%3dan%26dbid%3d7602%26iid%3d004118706_00133%26fn%3dJohn%26ln%3dBoatman%26st%3dr%26ssrc%3dpt_t4883085_p-1529794527_g32768%26pid%3d60994134

Asked by AnonymousUser 10 years ago

Last reply by Rosemary1818 8 years ago

  • Archived

I have been trying to Send the Cannon photo Co an e-mail,wrong smpt

I have been trying to email the Cannon Photo Co about parts and W/ firefox . Soon as I hit send, a screen comes up and say's SMPT is unknown, and please check setting????… (read more)

I have been trying to email the Cannon Photo Co about parts and W/ firefox . Soon as I hit send, a screen comes up and say's SMPT is unknown, and please check setting?????

This happened

Not sure how often

== 1 day ago

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

Firefox process starts, but no window is displayed.

Suddenly Firefox will not start. The firefox.exe process is running fine, but no window is displayed. And no sign of it in the taskbar. There is no error-messages. I have… (read more)

Suddenly Firefox will not start. The firefox.exe process is running fine, but no window is displayed. And no sign of it in the taskbar. There is no error-messages. I have tried to create a new profile, it did not help.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by sbartsch 9 years ago

  • Archived

my games on facebook are opening really small...this only happens on firefox

my games on facebook are opening really small.facebok home page is fine,its only when i open farmville etc that it opens very small ..this only started recently This hap… (read more)

my games on facebook are opening really small.facebok home page is fine,its only when i open farmville etc that it opens very small ..this only started recently

This happened

Every time Firefox opened

== 2 weeks ago

Asked by AnonymousUser 10 years ago

Last reply by cor-el 8 years ago

  • Archived

Firefox will neither load, uninstall or upgrade, due to a Firefox running message, when it isn't.

I have just installed the program. It won't start. I tried to uninstall; however, a message came up that it wouldn't uninstall while running. Windows xp says it is not… (read more)

I have just installed the program. It won't start. I tried to uninstall; however, a message came up that it wouldn't uninstall while running. Windows xp says it is not running. The same message appeared when attempting instead to upgrade.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Comcast Install 1.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; BO1IE8_v1;ENUS)

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

having problem loading pictures to facebook, they said to contact you for help. ?

facebook have a new photo uploading system and this does not currently work through my Firefox, they said to contact you as it was something to do with a plug in (?) UR… (read more)

facebook have a new photo uploading system and this does not currently work through my Firefox, they said to contact you as it was something to do with a plug in (?)

URL of affected sites

http://facebook.com

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

can i recover tabs from previous Firefox

Had pc problems,assume with OS. I fitted problem PC HDD to second pc as a slave, I saved many of sites visited as tabs rather than bookmarks. Is it possible to recover th… (read more)

Had pc problems,assume with OS. I fitted problem PC HDD to second pc as a slave, I saved many of sites visited as tabs rather than bookmarks. Is it possible to recover these tabs, Are they logged somewhere , Firefox is on both HDD.s.

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

When i press CTRL my firefox start and it makes me problem cos i cant use ctrl+c or ctrl + v

When i press CTRL my firefox starts and i cant use keyboard shortcuts for copy and paste cos everytime when i press ctrl Firefox go to homepage. When i start my computer … (read more)

When i press CTRL my firefox starts and i cant use keyboard shortcuts for copy and paste cos everytime when i press ctrl Firefox go to homepage. When i start my computer and im on desktop and only system prorgram works and if i press CTRL firefox will start. If im on some webpage then if i press ctrl firefox go to homepage so i cant copy and paste. Copy and Paste only work if i do it with mouse

This happened

Every time Firefox opened

== Few days beforee

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

Firefox Doesn't Load Any Website and Scroll Bar Switches to the Left Side of the Screen??

First let me say this is a work computer that I am using, so there is plenty of virus protection and firewall. I have always used firefox for all my casual internet brows… (read more)

First let me say this is a work computer that I am using, so there is plenty of virus protection and firewall. I have always used firefox for all my casual internet browsing and work network needs. I recently updated to the latest version of firefox and that is when I started having problems. Almost any web page I go to wether it is my work intranet home page or a common site such as google mozilla will not finish loading the page. If I hit refresh or try to go to another site it gets wierd and the scroll bar switches to the left side of the screen and the page seems to be stuck loading. At this point almost nothing responds to any mouse clicks except for closing the firefox window. If I go to tools --> options it brings up a blank options window with only the "ok" and "cancel" buttons displayed. Help please, I don't like using IE, but right now that is my only option.

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.1; Tablet PC 1.7; .NET CLR 1.0.3705; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

Fonts Display Too Light in Google & Yahoo, Need Choices or Bold

Yahoo and Google pages display in Firefox are woefully light and I can't find a way to change the fonts or make them bold. This does NOT happen in I.E. where the displays… (read more)

Yahoo and Google pages display in Firefox are woefully light and I can't find a way to change the fonts or make them bold. This does NOT happen in I.E. where the displays are perfectly readable.

Control + or - does not improve the display.

Since all other programs have a proper display on this computer, do you have a patch or another helpful method of resolving this?

I am using XP: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)


This happened

Every time Firefox opened

== Always since installing 3.6

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

firefox prevents me sending an email . I cannot get my cursor in the message section

Firefox is preventing me sending an email. As soon as i go in it just keeps flashing up rows and rows of paragraph etc and seems not to load properly. I have checked wi… (read more)

Firefox is preventing me sending an email. As soon as i go in it just keeps flashing up rows and rows of paragraph etc and seems not to load properly. I have checked with my service provided and they say it is a problem with firefox and suggested i download the latest upgrade which i have.

This happened

Every time Firefox opened

== Last week

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

Cannot use Snagit 8's scrolling window feature with Firefox anymore.

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captu… (read more)

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah).

== The last update

Asked by AnonymousUser 10 years ago

Last reply by jamesc 10 years ago

  • Archived

google toolbar keeps disappearing. what can i do?

the google toolbar will not stay. It doesn't even appear in the list of available toolbars even though it is downloaded. This happened A few times a week == when I upgra… (read more)

the google toolbar will not stay. It doesn't even appear in the list of available toolbars even though it is downloaded.

This happened

A few times a week

== when I upgraded firefox to the latest version

Asked by AnonymousUser 10 years ago

Last reply by daorihime 10 years ago

  • Archived

Firefox has opened loads of Untitled tabs and I can't close them.

Firefox opened loads of Untitled tabs when I was trying to open my utility bill and I can't close them This happened Not sure how often == Today … (read more)

Firefox opened loads of Untitled tabs when I was trying to open my utility bill and I can't close them

This happened

Not sure how often

== Today

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

How do I print preview legal size in Firefox?

The print preview in Firefox seems to be limited to only previewing letter (8.5 x 11) paper? Is there a way to change the paper size without going into the printer setti… (read more)

The print preview in Firefox seems to be limited to only previewing letter (8.5 x 11) paper? Is there a way to change the paper size without going into the printer settings so the preview will display what will be printed in another paper size?

This happened

Every time Firefox opened

== First time I tried to print on legal sized paper.

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

firefox will not start although it previously worked fine.

firefox will not open. I cannot access the profile manager. firefox previously worked This happened Every time Firefox opened User Agent Mozilla/4.0 (compatible; MSIE… (read more)

firefox will not open. I cannot access the profile manager. firefox previously worked

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago