Firefox Support Forum

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but of course much smaller.

It makes it look like the new brand of firefox is the private browsing mask (I am always in that mode except for netflix).

I prefer the firefox logo and I surely don't need to know when I'm in private browsing on the start bar. The home page I don't care about, but I know I'm in private browsing cause the upper area of firefox says private browsing right on the browser itself. I have no idea why we would need be made aware that we're in private browsing, it seems the opposite would be more helpful.

I'm writing because I don't like this new firefox tiny icon with a big purple mask over it. Wanted to let you know.

If you're changing brands or something? To a purple mask? And private browsing isn't all that great.

The image on the left below is the new firefox icon on the start bar. The one on the right is on the blank page which I don't care about at all but it's just a bigger picture.

Who/what is firefox?

I love firefox, but just saying.

Thanks for hearing.

see subject line win 10 pro 64 i7 4 core processor Kaby Lake 14nm chipset Firefox6.0.1 64 bit Thunderbird 102.4.0 64 bit 32 GB DDR4 RAM 1 TB SSD + other SSD & SATA DVD burner Dell Optiplex 7050 SFF mobo: ONW6H5 (U3E1) email: sirpayn@charter.net

I want my browser window to look like all my other windows. Why did you force these stupid themes on users? Why do developers always want to to tell/force others how they should use their computer?

COLOR CHANGES SHOULD HAVE BEEN AN OPTION, not a mandatory change. Realize YOU do not know how EVERYONE else wants to use their computer or have it look. Like, oh say, STANDARD WINDOWS formatting LIKE ALL MY OTHER WINDOWS. I LIKE IT THAT WAY. I don't care if you think that's boring, its not YOU using the computer.

SO - looking through all the searches MANY ARE REALLY UPSET, and there isn't an answer. SO What is the fix to get rid of the stupid themes? And don;t say "Oh, well maybe you will like nnnnn theme!" I KNOW what theme i want - I want it to match ALL MY OTHER WINDOWS. REALLY simple, yet your developers couldn't figure that out?

Or is only fix finally just switching to using chrome? Is that what you are trying to do?

FIX THIS.

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying out new features and now have the private browsing icon on the bottom bar on my screen. The color purple triggers strong anxiety for me so I just want to get that off my screen. I won't be using private browsing so I want to remove it. I tried to drag it to the recycle bin but couldn't get rid of it that way. Please help me remove that icon from ever being on my screen. Thank you.

I just opened a pop up that you sent - asking to choose a color. I had no idea it would change the look of Firefox. Please could you instruct me how to change it back to how it was. This brown is not OK.

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I never had this issue until this version. Nothing else on my PC has changed.

Hi all,

Firefox is crashing when launched, but not all the time. After a couple of tries, it will launch without issue. This is a brand new Windows 11 Pro installation with all updates. I have run some windows debloating scripts like privacy.sexy and WinDebloatTools, thinking that might have something to do with it, but not sure where to start in troubleshooting this. Any help with where to start looking would be great. Thanks!

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see if that gets rid of the gremlins.

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?