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  • Archived

Unable to access the WEB Manager of my ARRIS SGB6782-AC Wireless Cable Modem Gateway (Error code: SSL_ERROR_UNSUPPORTED_VERSION

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security… (read more)

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Asked by robert_hurley 2 years ago

Last reply by numalb25 1 year ago

  • Archived

PDF Problem

When selected open PDF file in Firefox - it opens stream media PDF which is ok, but if file is forced to download - i doesn't save it, just blank popup opens and closes … (read more)

When selected open PDF file in Firefox - it opens stream media PDF which is ok, but if file is forced to download - i doesn't save it, just blank popup opens and closes

I need to go to settings to file type associations - choose another PDF program to be able to download but doing so - streamed PDF is now downloading instead if showing inline

Asked by janis6 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 1 year ago

Last reply by tedmunter 1 year ago

  • Archived

Shortcut Icons are not showing up in Firefox HomePage

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Lett… (read more)

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Letters of the site. Please refer the image that I have attached. Incase if the image in the attachment fails, use this link Do note that the icons in bookmarks bar are showing fine, but the problem is only in Homepage shortcuts. Please help in resolving this issue. Thanks in advance

Asked by onedropsync 1 year ago

Last reply by xandraao 1 year ago

  • Archived

2 step verification can not turn off

2 step verification can not turn off I have been working on this problem for days read help files you tube video asked our administrator 2 step is turned off for the who… (read more)

2 step verification can not turn off I have been working on this problem for days read help files you tube video asked our administrator 2 step is turned off for the whole company. It is affecting only one of my 4 computers. The setup will not show a button to turn it on or off and no pop up ever. Firefox and Chrome same problem.

Asked by mcollins2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

LastPass extension is broken

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to L… (read more)

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to LP via the web. Today, it won't come on at all. I have FF ver. 99.0.1 64 bit on Windows 10. How do I fix this?

Asked by Clair 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Security Key issue for FB login

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial… (read more)

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial login just enough time to enable a 2 step challenge for which I selected SMS, NOT any security key via USB. As you can see in the picture, every time when I try to login (or switch in FB from a backup account into the primary), I'll get this message. Now it's stating that it's a Firefox/Mozilla request but it only appeared after my FB was hacked, never before. Could a developer/SME please take a look at this? Current Version 99.0.1 (64-bit)

Cheers, and TIA! T.B.

Asked by tbuettner1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox sync - recover bookmarks

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same acco… (read more)

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same account to bring back all the bookmarks on another device.

I created an account on linux dual booted with windows and synced all the things I saved on firefox. Recently I switched to pop os and logged in using the same account. Expecting to see all the bookmarks on here too. But unfortunately it didn't worked. And all my bookmarks are gone. Is there any way I can recover those data?

Kind regards

Asked by ghostsquad139 1 year ago

Last reply by Paul 1 year ago

  • Archived

Create DEFAULT firefox profile via command line before the first run

Hi, I want to setup a number of addons via command line on a completely fresh Firefox ESR installation on Linux (i.e. while Firefox hasn't been opened yet for the first … (read more)

Hi,

I want to setup a number of addons via command line on a completely fresh Firefox ESR installation on Linux (i.e. while Firefox hasn't been opened yet for the first time by the user). To do this, I first need a default profile directory, but the .mozilla folder is missing from the home path when I install Firefox (it is only created when I run the browser for the first time).

So I tried to create a profile immediately after installing FF:

firefox -createprofile default-esr

This creates the .mozilla folder containing a XXXXXXXX.default-esr directory and the profiles.ini file with the following contents:

[Profile0] Name=default-esr IsRelative=1 Path=XXXXXXXX.default-esr

[General] StartWithLastProfile=1 Version=2

However when I run FF for the first time later on, it completely skips this profile and instead generates a new default one, YYYYYYYY.default-esr-1, and profiles.ini is edited with the following contents:

[Profile1] Name=default-esr-1 IsRelative=1 Path=YYYYYYYY.default-esr-1

[Profile0] Name=default-esr IsRelative=1 Path=XXXXXXXX.default-esr Default=1

[General] StartWithLastProfile=1 Version=2

[Install3B6073811A6ABF12] Default=YYYYYYYY.default-esr-1 Locked=1

I can revert to the profile that I explicitly created by going to about:profiles and setting it again as the default, but this defeats the purpose because I want to prepare my profile via the command line without having to open FF to change a setting. Is this possible?

Asked by droidus 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Sync 99.01 - Rename Devices, How

Dear Forum, I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found tha… (read more)

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.

Asked by Brent Ruggles 2 years ago

Last reply by chrisk1 1 year ago

  • Archived

pdf won't open in new tab without downloading first

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that.… (read more)

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that. I tried selecting the "action" for pdfs in the applications section of settings to "open in firefox". What it does is preview the pdfs without downloading indeed but it previews it in the SAME tab which makes browsing more difficult. If I select "always ask", and then select "open with firefox" in the dialogue box, it opens the pdf to a new tab alright but it downloads the file FIRST. Is there a way around this please?

Asked by dockayku 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Getting " Your Tab just Crashed "

When i try to log into my banking at anz.com.au Login i always get "Your Tab just Crashed " Just tried a tastingaustralia.com.au and a tab that says "explore winter ser… (read more)

When i try to log into my banking at anz.com.au Login i always get "Your Tab just Crashed " Just tried a tastingaustralia.com.au and a tab that says "explore winter series" i get the same Your tab just crashed The banking login has been like this for weeks If i log in using Edge it works fine Whats wrong with Firefox  ??

Asked by diment 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Transferring just certain bookmarks, not all

Howdy! I need to find out if there is a way to transfer just certain bookmarks to another computer without having to transfer the entire bookmark file. I do not need th… (read more)

Howdy!

I need to find out if there is a way to transfer just certain bookmarks to another computer without having to transfer the entire bookmark file. I do not need the entire bookmarks file, just certain bookmarks within the file.

Can this be done? (Without using Sync, if at all possible, please.)

Thanks!

Asked by mcmaster50 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Push notifications

I have never wanted, do not want, and will never want any website to push notifications to my desktop computer. I don't even really want any websites (or your browser) to… (read more)

I have never wanted, do not want, and will never want any website to push notifications to my desktop computer. I don't even really want any websites (or your browser) to push notifications to my phone.

Fuckin let me block them with a global settings policy instead of having to click the no button for every piece of shit website that thinks I care about them enough to get nagged in my free time

Asked by keith.sadvari 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

restoring bookmarks & passwords after forgetting password

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password? Feeling overwhelmed by the optio… (read more)

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Asked by Sarah By 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 100 How to disable HDR on mac?

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can … (read more)

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can you please allow us to disable HDR. I have to now watch youtube on Safari or Chrome.

Asked by ilovedislife 1 year ago

Last reply by Tan Chee Keong 1 year ago