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  • Archived

PDF Open settings - can we check them on a web page?

Is there a way to check the settings on a page in firefox so we can inform our users if their PDF settings are changed? We have set the PDF option to 'always ask' - but … (read more)

Is there a way to check the settings on a page in firefox so we can inform our users if their PDF settings are changed?

We have set the PDF option to 'always ask' - but this (as everyone knows) keeps changing. Multiple posts outline that they change when a new version is installed.

When this happens, and a PDF is downloaded instead of being prompted with the pop-up, our users call requesting support. this would be nice if we had a couple users, but when you have hundreds, it causes support issues.

If there were a way to check the setting on the page, and inform the user that the setting is not correct, it would be helpful.

Does anyone know if this is possible?

Thanks,

E.

Asked by earl18 2 years ago

Last reply by Terry 2 years ago

  • Archived

Chromecast

Any way to cast to chromecast with firefox? It's annoying that I have to use Chrome or Edge to cast youtube to my TV. Or use my phone. But it's charging atm. So very an… (read more)

Any way to cast to chromecast with firefox?

It's annoying that I have to use Chrome or Edge to cast youtube to my TV.

Or use my phone. But it's charging atm. So very annoying my favorite browser can't do this simple thing. But all the other browsers can.

Asked by Kai André Stensson 2 years ago

Last reply by one.nine.four.four 1 year ago

  • Archived

I can't access MediaFire

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email… (read more)

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

Asked by jillv46 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Bookmark Toolbar

Windows auto-updated and my bookmark toolbar disappeared I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, wh… (read more)

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

Asked by TFMD2 2 years ago

Last reply by cor-el 1 year ago

  • Archived

access denied

I type ralphs.com in the search and enter. Nothing happens until I refresh. It goes to the web site. When I try to sign in it says, "You don't have permission to access r… (read more)

I type ralphs.com in the search and enter. Nothing happens until I refresh. It goes to the web site. When I try to sign in it says, "You don't have permission to access ralphs.com/signin on this server". I don't have a problem with any other web site. I don't have a problem signing in using Firefox on my notebook or my laptop. I don't have a problem signing in with Edge on this desktop computer. Sometimes it also tells me access denied for ralphs.com. I assume it is a problem where Ralphs web site is blocking me on this computer but then again, it is only when using Firefox. I have contacted Krogers customer service and have received no help. I cleared everything. I tried the "ipconfig/flushdns"? Nothing works?

Asked by geobykt 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 2 years ago

Last reply by tedmunter 1 year ago

  • Archived

How to display different windows beside each other not on top of each other at bottom task bar but with Windows 10

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006 but I have a windows 10 and the solution does not show up in the Taskbar sett… (read more)

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

Asked by Mammmmamiaaaa 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Not getting Notifications in Messenger

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC. I am not getting new Noti… (read more)

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC.

I am not getting new Notifications in Messenger currently.

I KNOW there were replies to some of my own posts on my own facebook, but I have not received any Notifications in Messenger of these new posts.

I have searched and searched and keep getting help with things to do things that are NOT there, like a profile picture in the upper left...there IS no profile upper left!

This feature has seemly been fading as time goes on, used to get lots of Notifications in Messenger some time ago, and then it seems less and less.

I have received emails asking why I did no reply?

I would like to receive these Notifications in Messenger fully or at least have some control.

I am reading messenger on a disk top in Win 10 in Firefox 99.

Rich

Asked by racprops 2 years ago

Last reply by karv9 1 year ago

  • Archived

How can I delete cache and cookies, but keep history, every time I close Firefox?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed. When I close and reopen Firefox, the c… (read more)

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Asked by rockpapersizzors 2 years ago

Last reply by cor-el 2 years ago

  • Archived

pdf won't open in new tab without downloading first

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that.… (read more)

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that. I tried selecting the "action" for pdfs in the applications section of settings to "open in firefox". What it does is preview the pdfs without downloading indeed but it previews it in the SAME tab which makes browsing more difficult. If I select "always ask", and then select "open with firefox" in the dialogue box, it opens the pdf to a new tab alright but it downloads the file FIRST. Is there a way around this please?

Asked by dockayku 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Sync 99.01 - Rename Devices, How

Dear Forum, I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found tha… (read more)

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.

Asked by Brent Ruggles 2 years ago

Last reply by chrisk1 1 year ago

  • Archived

LastPass extension is broken

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to L… (read more)

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to LP via the web. Today, it won't come on at all. I have FF ver. 99.0.1 64 bit on Windows 10. How do I fix this?

Asked by Clair 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Downloads links instead of launching application

With the new version (99) I can no longer automatically launch my Revue by Bluebeam application and instead forces me to download the link, which I can then click on to l… (read more)

With the new version (99) I can no longer automatically launch my Revue by Bluebeam application and instead forces me to download the link, which I can then click on to launch the Revue application. There is no choice in settings for the BFX extension to automatically launch my Bluebeam Revue application. The result is my computer is filling up with downloaded links for Bluebeam, which I then have to go in and delete on a continual basis. I do not have that problem in chrome, which someone said is why you guys made the change to switch from automatic launching like chrome did, however I do not have that problem in Chrome. What a shame I have to keep two different browsers

Asked by johnsagney 2 years ago

Last reply by Terry 2 years ago

  • Archived

Gmail not loading in Firefox 99.0.1

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine. Gmail is displaying the "O… (read more)

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine.

Gmail is displaying the "Oops… the system encountered a problem (#001)" error message and will not load my inbox. Other websites in Firefox load fine (including other Google apps like Drive and Calendar), and Gmail works fine in other browsers.

Asked by charwood13 2 years ago

Last reply by cor-el 2 years ago

  • Archived

websites all of a sudden not available

A few days ago the Best Buy website started giving me this message: We’re sorry, something went wrong. And yesterday I cannot get into the Walmart website. This was al… (read more)

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

Asked by tony_r1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

"Always ask you where to save files" download feature not working

When downloading files from within Firefox, the option "Always ask you where to save files" seems to have stopped working recently. (Since version 98 or 99.) Sometimes it… (read more)

When downloading files from within Firefox, the option "Always ask you where to save files" seems to have stopped working recently. (Since version 98 or 99.) Sometimes it appears the selected files don't download at all, and other times it looks like they get downloaded to the Downloads folder. Still others, especially .pdf files, get downloaded to some unknown location, and then get opened in another application. I experienced no problems up until just the last week or two.

Asked by jnygren 2 years ago

Last reply by Terry 1 year ago