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  • Archived

Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (read more)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Asked by Asim 6 months ago

Last reply by cor-el 6 months ago

  • Archived

how do I stop videos from news items I scroll past from from opening in a window in my screen? its driving me Crazy

how do I stop videos from news items I scroll past from from opening in a small window or at all for that matter in my screen? its driving me Crazy I only want to watch … (read more)

how do I stop videos from news items I scroll past from from opening in a small window or at all for that matter in my screen? its driving me Crazy I only want to watch what I chose. its infuriating. Please help if you can yours Glenn [email removed]

Asked by glenn2156 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Netflix video quality is stuck at 960x540p

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was r… (read more)

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

Asked by Pat 6 months ago

Last reply by cor-el 6 months ago

  • Archived

The ability to remove book mark icon from the main menu

i would like to be able to remove ANY bookmark at ANY time from the main menu, not the bookmark bar but the icons in the middle of screen when you open the browser I can… (read more)

i would like to be able to remove ANY bookmark at ANY time from the main menu, not the bookmark bar but the icons in the middle of screen when you open the browser

I cant delete half of them, they flicker for a millisecond and dont disappear. how? i feel like clicking dismiss should forcefully remove the icon. it doesn't and this just makes me a little angry.

add the ability to click on the 3 dots and click a new button called DELETE. it should fix the issue by removing it.

Asked by Captain Fluffy 6 months ago

Last reply by cor-el 6 months ago

  • Archived

My website header slider crashes only on Firefox

I am creating a new website and on the test instance everything works everywhere except on Firefox. I have 4 x header images on a slider, the first one loads ok, the seco… (read more)

I am creating a new website and on the test instance everything works everywhere except on Firefox. I have 4 x header images on a slider, the first one loads ok, the second one loads ok, then when it should move on to the third & fourth it just stops. The site can still be navigated, but it's a bit annoying and not the user experience I want. The test url is

https://asdf.pw/

any ideas?

Asked by info10078 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Automatic updates

With automatic updates, does Firefox actually notice when the computer's operating system no longer meets the system requirements? Will the update still be carried out, e… (read more)

With automatic updates, does Firefox actually notice when the computer's operating system no longer meets the system requirements? Will the update still be carried out, even though this could lead to problems with use, or will Firefox stop the updates automatically?

Asked by Zeno Bit 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Bookmark company Logos

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "gl… (read more)

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "globe" logo. How can I get back all the individual logos? Thanks, Len

Asked by expilot3 6 months ago

Last reply by cor-el 6 months ago

  • Archived

email access

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this serve… (read more)

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this server"

Asked by Chuck Farina 6 months ago

Last reply by cor-el 6 months ago

  • Archived

auto fill not working with webmail1.earthlink.net

when i go to webmail1.earthlink.net it used to fill auto fill in the e-mail address and password that i have saved. NOW it no longer does that, in fact it now shows only… (read more)

when i go to webmail1.earthlink.net it used to fill auto fill in the e-mail address and password that i have saved. NOW it no longer does that, in fact it now shows only (no username) under username. I have several e-mail addresses for that web site and everything it wants to update it... WHAT happened??? it was nicer to have it remember then me having to find my piece of paper with the usernames and passwords

Asked by v 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Lost my bookmarks

I have a Mac Desktop. I installed upgrades as usual, however, all of my bookmarks (over 100) are gone. This never happened before with any Mac upgrade of software. How… (read more)

I have a Mac Desktop. I installed upgrades as usual, however, all of my bookmarks (over 100) are gone. This never happened before with any Mac upgrade of software. How do I get my Firefox bookmarks back? Stan

Asked by sekdds 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Can't sign into my navy federal credit union account

Every time firefox has updated this year it prevents me from signing into my Navy federal credit union account. I get the following error message; Access Denied You don'… (read more)

Every time firefox has updated this year it prevents me from signing into my Navy federal credit union account. I get the following error message; Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/mfa.fcc" on this server.

Reference #18.82b3417.1697332724.50b30aec

I have had to turn off the ad blockers in the past and delete all the history including sign ins to get it to work again. This update I again went through all of that and also tried turning off every extension, turning off firefox tracking blocker and even reset the network setting to no proxy. Nothing works. Will I have to go back to using the google spyware browser just so I can do my banking? Or can this problem finally be fixed? If firefox worked with NFCU forten years prior without any difficulty I don't know why it cant be fixed.

Asked by mrsmelser 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Customise home page

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the ori… (read more)

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the original unorganised homepage, with the invitation to customise evident at the top. How do I lock my arrangement?

Asked by ray.carman 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Lost saved user ID and Password

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing diffic… (read more)

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing difficulty in remembering id's and passwords

Asked by MRINMOY PRATIM BHARADWAZ 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Latest upgrade to MACOS Firefox will not show comments section on Wal Street Journal's Editorial or Commentary articles. Safari and MS Edge will.

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articl… (read more)

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articles. Safari and MS Edge will. I have checked preferences and do not see any settings that have changed. Any suggestions?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by navarresama 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Firefox Browser Windows 11

CAn u help me pls ? Everytime I´m logging in to my account,Qwant ist in my searchbar. Everytime i deleted it came back. No Virus or Spyware or Hjack. Think its a pro… (read more)

CAn u help me pls ? Everytime I´m logging in to my account,Qwant ist in my searchbar. Everytime i deleted it came back. No Virus or Spyware or Hjack. Think its a problem caused by theSync. Can u delete everything with Qwant in my Firefox Account !? Oh yeah can u send me a pdf of my firefox with all my passwords ? In the case we have to clear my account or i forget anything. Please help me !!

Best wishes Wagner Swen

Asked by svenwagner07 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Google Image reverse image search results are green pixels (or pink, blue etc)

For a while now whenever I drag and drop an image into Google Image, the results show up as pixelated pink, blue, green, yellow etc images. Not a single trace of the orig… (read more)

For a while now whenever I drag and drop an image into Google Image, the results show up as pixelated pink, blue, green, yellow etc images. Not a single trace of the original image can be seen.

It has been like this for several updates now, I lost count how many to be exact. But it's been months. In Edge it works just fine, but I don't plan changing browsers just because of that.

If anyone knows how to fix this, I'd love to know.

Thank you.

Asked by anieldlg 6 months ago

Last reply by zeroknight 6 months ago