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  • Archived

Erasing search history completely

I've tried all the ways mentioned to delete my search history, other than deleting each entry individually. Three particular websites just won't go. Is there some umbrell… (read more)

I've tried all the ways mentioned to delete my search history, other than deleting each entry individually. Three particular websites just won't go. Is there some umbrella action that will delete all these references?

Asked by daisyg 9 months ago

Last reply by cor-el 9 months ago

  • Archived

I can't seem to sign in and sync my firefox pc browser

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already s… (read more)

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already signed-in Google account. But it takes me to the same page I started with (attached below). What am I missing here?

Asked by Suyash Kumar 9 months ago

Last reply by t.r.ernst 9 months ago

  • Archived

writing

Simply help me find how to double space. It is not obvious. I started using Apple computers in 1980. A university professor, i urged my students to buy, Mac, even though… (read more)

Simply help me find how to double space. It is not obvious.

I started using Apple computers in 1980. A university professor, i urged my students to buy, Mac, even though the University was committed to the other.

I am forgetting things I knew relating to computer, in this case. Your Support site hides 'Double space' why? John Klassen

Asked by jmk121st 9 months ago

Last reply by Terry 9 months ago

  • Archived

Can't remove language that I don't use

I'm belarusian and I'm using belarusian, polish and english languages on internet, also I have somehow russian language??? I can't delete It from my language preferences,… (read more)

I'm belarusian and I'm using belarusian, polish and english languages on internet, also I have somehow russian language??? I can't delete It from my language preferences, how can I delete russian language from my language settings fully?

Asked by serodereghole 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Delete browser addresses from Firefox Suggest tabs

First, I am not tech savvy. I deleted my browsing history but, I see a new list of recently searched places. It is listed as Firefox suggests: then identifies my desktop … (read more)

First, I am not tech savvy. I deleted my browsing history but, I see a new list of recently searched places. It is listed as Firefox suggests: then identifies my desktop and recently searched websites that are no longer needed. I want to be able to delete these tabs, or whatever they are called.

Asked by chiefatk517 9 months ago

Last reply by Terry 9 months ago

  • Archived

New fire fox update.

Hi Folks. My web browser shows "United Kingdom " near bottom left hand corner. I live in Christchurch South Island of New Zealand. My searches seem to direct me to UK si… (read more)

Hi Folks. My web browser shows "United Kingdom " near bottom left hand corner. I live in Christchurch South Island of New Zealand. My searches seem to direct me to UK sites ? I recently upgraded fire fox. How do I change this setting. back to NZ or is there some other problem Thanks Peter Royle

Asked by PeterRoyle73 9 months ago

Last reply by cor-el 9 months ago

  • Archived

I cant get rid of robot head with red eyes

I have tried every solution that is on support to get rid of robot head with red eyes . Have went in to about config , changed dev tool remote to false and it gets turned… (read more)

I have tried every solution that is on support to get rid of robot head with red eyes . Have went in to about config , changed dev tool remote to false and it gets turned back on everytime .Have uninstalled firefox ,nothing works . I would love to keep the browser but if this cant be fixed I have no choice but to uninstall for good.

Asked by ewmcin 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

firefox monitor

firefox monitor does not allow me to sign in using dashlane password manager. Every other website responds by either filling in the name and password, or asking if I wan… (read more)

firefox monitor does not allow me to sign in using dashlane password manager. Every other website responds by either filling in the name and password, or asking if I want to use Dashlane data. Please help. thanks

Asked by fredga 9 months ago

Last reply by Terry 9 months ago

  • Archived

Preferences

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is … (read more)

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is NOT there. It just is NOT there. There is no tab, link, drop down or ANY thing that says Firefox. There is no tab, link, drop down or ANY thing that says Preferences. The menu bar is there. File Edit History Bookmarks Tools Help. But NO Firefox and NO preferences. I want my page to show the |||\ at the top. But I do not want the bookmarks tool bar at the top. I do NOT want Picture in Picture to show at the top. I do not want the bookmark star to show inside the url. Where and how do I fix these things???

Asked by fryque 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

setting search engine

In settings when I am in security I have Firefox as my default search engine. When I go into the search tab it tells me Bing is. There is a drop down box to change it b… (read more)

In settings when I am in security I have Firefox as my default search engine. When I go into the search tab it tells me Bing is. There is a drop down box to change it but Firefox is not an option. Help I am also unable to get into my xfinity email so please respond to, [removed email from public] Thx

Asked by deb.lynch1 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Transfer of email etc. to new computer

New computer. Downloaded Firefox signed with password, but there are a lot of message missing from Gmail. What should have done or do now to have all of the same email,… (read more)

New computer. Downloaded Firefox signed with password, but there are a lot of message missing from Gmail. What should have done or do now to have all of the same email, etc. on the new computer? Thank you in advance for your help.

Asked by rccooledge 9 months ago

Last reply by Terry 9 months ago

  • Archived

Page Keeps Returning to Previous Pages

When I open a tab and go to a website, Firefox returns me to the previous page, no matter how many times I try to go back to my chosen site. For example: I open a tab an… (read more)

When I open a tab and go to a website, Firefox returns me to the previous page, no matter how many times I try to go back to my chosen site.

For example: I open a tab and my default page appears. I type in a website or click on a bookmark, and Firefox will get me there. However, the site I'm on won't stay; it keeps returning to the default page.

I've refreshed Firefox and reinstalled it, but no change. I put Firefox into Troubleshooting mode, but I didn't know what to do after that.

Any help would be greatly appreciated. Thank you very much!

Asked by jodi.unsinger 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Password Managers

1. When I click on the Firefox "password manager" it takes me to "install Firefox". Is Firefox one in the same? 2. How is the Firefox password manager different from Ro… (read more)

1. When I click on the Firefox "password manager" it takes me to "install Firefox". Is Firefox one in the same?

2. How is the Firefox password manager different from RoboForm?

Thank you!

Asked by Francesca Hankins 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

firefox not streaming WAMC public radio Albany NY.

Their homepage says - "Firefox’s most recent update (v.115) is having issues playing the livestream. NPR Digital and Firefox have stated they are investigating the issue.… (read more)

Their homepage says - "Firefox’s most recent update (v.115) is having issues playing the livestream. NPR Digital and Firefox have stated they are investigating the issue. In the meantime, we recommend listening with another browser (e.g. Chrome) or device (e.g. mobile app)." Will there be a fix???

Asked by califlefty 9 months ago

Last reply by cor-el 9 months ago

  • Archived

firefox not streaming WAMC public radio Albany NY.

Their homepage says - "Firefox’s most recent update (v.115) is having issues playing the livestream. NPR Digital and Firefox have stated they are investigating the issue.… (read more)

Their homepage says - "Firefox’s most recent update (v.115) is having issues playing the livestream. NPR Digital and Firefox have stated they are investigating the issue. In the meantime, we recommend listening with another browser (e.g. Chrome) or device (e.g. mobile app)." Will there be a fix???

Asked by califlefty 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Trying to restore Firefox settings/bookmarks/etc on new computer.

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. … (read more)

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. After resetting my password and successfully logging in, none of my previous data is available. Is there a way to find this data from my last back up? I do have my Mozilla recovery key.

Asked by j.peterson 9 months ago

Last reply by Paul 9 months ago