Showing questions tagged: Show all questions
  • Archived

Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (read more)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Unable to access the Amazon Connect CCP

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using t… (read more)

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using the Firefox web browser with Enhanced Tracking Protection browser setting set to Strict.

An upgrade to Firefox, specifically Firefox non-ESR version 86 released on February 23, 2021, introduced Total Cookie Protection

which modified cookie sharing behavior across sites for users with Enhanced Tracking Protection set to Strict (Firefox defaults to Standard). Users with this specific browser setting and version combination may be unable to access the Amazon Connect CCP when embedded in another application, preventing them from handling contacts.

To prevent impact to your users (agents), we recommend that your users do one of the following:

  1. Confirm (or set) Enhanced Tracking Protection as Standard in their browser settings. Users can do this by following instructions documented here.


  1. Do not upgrade their Firefox browser version to v86 or higher.
  1. Use Google Chrome or Microsoft Edge to access the Amazon Connect CCP.


That's how AWS is blocking firefox users to access the sound in a firefox browser. How to fix that?

Asked by Shafi Ektider Zarif 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox synchronised my data with another account

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged… (read more)

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

Asked by jon129 11 months ago

Last reply by Dropa 11 months ago

  • Archived

Previous/Old Password History

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firef… (read more)

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Asked by emir.gulov 11 months ago

Last reply by cor-el 11 months ago

Ubuntu 18.04 wont play You tube movies or Amazon Prime Movies

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu … (read more)

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu 18.04the same message but includes a error code 99,999.

Asked by cjw5819 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

Arraybuffer error

Not sure if its right topical, but when doing stuff online that include javascript, occasionaly when it will give the error 'Error: TypeError: WebGL2RenderingContext.texI… (read more)

Not sure if its right topical, but when doing stuff online that include javascript, occasionaly when it will give the error 'Error: TypeError: WebGL2RenderingContext.texImage2D: Argument 9 can't be an ArrayBuffer or an ArrayBufferView larger than 2 GB (see JavaScript console for details)', is there a way to give it more or is it script specific? Cant find any help on the forums out there so hoping this will help

Thanks

Asked by t.howard123 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

"Deceptive Site Ahead" Warning

All of a sudden today, when I click my "Home" page, instead of my Home page I see this "Deceptive Site Ahead" warning. My "Home" page happens to be MY OWN ART WEBSITE, "… (read more)

All of a sudden today, when I click my "Home" page, instead of my Home page I see this "Deceptive Site Ahead" warning. My "Home" page happens to be MY OWN ART WEBSITE, "richardkramerart.com", which I have had going for years !!! Please REMOVE the "Deceptive Site Ahead" warning. I assure you my website, "richardkramerart.com" is NOT A DANGEROUS site. I have designed it myself and have been using it for my artwork for many years. Your "Deceptive Site Ahead" warning is disruptive to myself and to anyone else who might try to access my art website. Please remove the warning and return my website to proper accessibility as soon as possible. Thank you. Richard Kramer, richardkramerart.com.

Asked by richardkramerart 11 months ago

Last reply by James 11 months ago

  • Archived

Address Bar 3 Dots Menu

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some oth… (read more)

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some other browsers. The problem I'm encountering is when I want to get to something further down the list, it's all of the sudden tabbing to this little 3 dot menu that has "Remove from history" and "Learn More".

I use this feature a lot to visit past pages for researching, so I'm wondering is this 3 dot menu new? Is there a way to disable it? I've attached a screenshot to hopefully more clearly describe what I'm talking about.

Asked by m.lewis7 11 months ago

Last reply by lolrepeatlol 11 months ago

  • Archived

Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE Website loads fine in Chrome and Edge. Certificate verified as valid. Webs… (read more)

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

      • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

Asked by dennis.roehrich 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Help with Firefox crashing on a mac

Every time I try to login to a different page my firefox crashes. bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f82502305… (read more)

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View


I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Asked by debraputnam23 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Can I Revert to a Profile Saved before Creating a New Profile?

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop. In trying to resolve an issue with another app, their help desk suggested that I… (read more)

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop.

In trying to resolve an issue with another app, their help desk suggested that I needed to start Firefox fresh with a new profile, that the profile I was using might be causing the problem. My first step was to save and rename the profile that I was using before proceeding, then I proceeded as instructed. I don't know how to revert to the old, saved profile. Articles that I've read discussed too many variables confusing me ; so I'm here to ask help from the community.

The reason that I want to revert is because I lost add-ons that made my browsing life better. I failed to make a note of those add-ons, some of which I've been using for so long that I've lost awareness of them. Bookmarks have also been scrambled and lost. If it matters, I've run Firefox today using the new profile that is missing things I want and need. If browsing today added anything to the profile I will happily do without it to get my old profile settings and pointers back.

I can see the profile that I renamed and saved when I enter about:profiles. I also see several other profiles. I infer that the last profile in the list is the current and default profile, but I'm not certain; so maybe that question should be my second. My first question is can I revert to the old profile? When I see the old, renamed and saved profile, it does not appear with a button to make it the default.

From what I've read, my understanding is that I have to make the saved profile the active and/or default profile so that it will be used by Firefox each time Firefox is reloaded. Do I also have to rename it?

Help will be greatly appreciated and gratefully received.

Asked by rabbit 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Secure Connection Failed - Nothing helps

Error: "Secure Connection Failed An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).… (read more)

Error: "Secure Connection Failed

An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

When it happens: - Irregular frequence. The same websites once work once don't. They work with Chrom/Edge/From my mobile(same wifi/router). - Sometimes I have to refresh the page a few times - Happens for all sort of webistes. From local news, to GitHub/Youtube/Google/Any website

Steps I have taken: - Cleared cache/cookies - Reset PC/Firefox - Cleared all extensions - Deleted Firefox (And manually deleted all folders in AppData related to Firefox) and reinstalled afterwards

Nothing helped. Any idea what is going on? I checked Mozilla documentation for SSL issues, but it didn't help either

Asked by jatuts 11 months ago

Last reply by cor-el 11 months ago