Firefox Support Forum

Every time I open a video on a website and try and enter fullscreen mode, it never lets me exit fullscreen mode. Then I have to close the entire window. Also, sometimes I have to refresh the page once or twice to even get in to fullscreen mode. Google is only showing me stuff about Firefox fullscreen mode, NOT fullscreen mode for videos, which is the actual problem.

Hello, I was hoping to switch from Chrome to Firefox but I've encountered a problem downloading to Google Drive while using Firefox. I typically switch to Reader View and then Click "Print" from the menu. If I was in Chrome, I would select Save to Google Drive as I have Google Drive on my desktop. Without that option in Firefox, I select Microsoft Print to PDF. I try to select Google Drive as the destination but I get a dialogue box saying that the File is Not Found. I really want to make Firefox my default browser but this may be a deal breaker. I can't find any Firefox add-ons that might provide a solution. Any help you could provide would be greatly appreciated. I am using a Windows PC with Windows 10.

I have the bookmarks set to "always show" on my macbook, and there is no issue with the bookmarks when in window mode, but when fullscreen they disappear :( Additionally, when I set firefox in windows mode, there is a white bar at the top that does not leave. It is about the side of the tab section in the browser.

Hi. It's hard to see where to enter text on some sites. How do I make text entry boxes easier to identify please?

For example, I had to look hard to figure out that there's a text entry box on the following page around the words Share an Update...

https://community.morningstar.com/s/profile/0053o00000A9t7k

2013 Macbook pro running Big Sur 11.7.4. The escape key no longer works when using full screen mode to return to the Firefox browser. I must quite and restart Firefox anytime I am in full screen mode. My escape key works on full screen mode on other browsers.

I can login to the KeyBank website, but can't see my account details with Firefox browser (when I can with Chrome browser). I get 'This page is slowing down Firefox. To speed up your browser, stop this page.'

Amazon site requests load(s) Edge Browser repeatedly-even without clicking on Amazon site w/in FF browser, the Edge browser launches. Current Ver.: 112.0.1 (64-bit)

Have set default browser to FF via Mozilla General page. Will send any logs required. Have attached post-Edge load screen shot. Please advise. ~WW

This just started happening today, but some pages just won't load at all. It will show that it is loaded in the tab, but the page is just blank. Or, the page will load but it won't load images or fonts and is fairly basic. This hasn't happened on every webpage, but most of them. I tried clearing my cache, which didn't help (it actually seemed to make it worse), and I'm not really sure what else to do. I've attached a picture of what "scotusblog.com" is giving me.

i use two screens, I use firefox to open in monitor 1 (left), then click "new window" (which also opens in monitor one. I the drag and drop the second window to monitor 2 and maximize it..in the older version of firefox (pre 112.0.1) I could go back to the taskbar on monitor one, hover over the firefox icon and it would show two mini versions of my two open windows. Both windows would remain open, nothing would change. But now when i hover over the icon I still get two mini firefox windows but when i hover my cursor over the left mini window (which shows monitor 1) the main window on monitor 2 closes (minimizes) automatically...and vice versa...how can i fix this??

I need to change my email address. The old email address is disabled and doesn't work. I have a new email address johnlorenzosr@gmail.com and can't get a code from the old one which doesn't work anymore. What do I do.

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.

I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?

Best regards, Ognjen

Checked all of Firefox fixes, did a Refresh & Reset. Finally uninstalled & re-installed to fix problem, still no sound?

Windows 10, 64-bit with latest version of Firefox 112.0.1 (64-bit). At first it was left speaker barely audible. Then after a PC restart & retrying the right speaker sounded very scratchy then No Sound. Sound is good with everything but Firefox, which was working until a couple days ago. Running out of ideas?