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  • Archived

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (read more)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 1 year ago

Last reply by paul.martzen 1 year ago

  • Archived

How to: Auto-Hide URL

Greetings! If this is actually a thing, I would like to know how to make it happen. If it is not a thing, this a suggestion that would be amazing to implement into the w… (read more)

Greetings!

If this is actually a thing, I would like to know how to make it happen. If it is not a thing, this a suggestion that would be amazing to implement into the web-browser!

On my phone, when you scroll, it automatically hides the address bar and everything on it, to go 'full-screen'. I want this on my laptop. How can I make it, that when I scroll, or even just sit on a webpage for a moment, the URL bar will smoothly transition into being 'hidden'?

I want to be clear: I do NOT want to use the fullscreen, CTRL + F11 function, because then my Windows task bar is not accessible. Right now I have my taskbar hidden, which is fantastic because it gives my laptop screen a bigger feel. And if FireFox's URL could do the same... that would be beautiful.

Asked by MrNonAstute 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I eliminate tracking protection globally?

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes a… (read more)

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes almost all websites non-functional. How do I turn this off completely? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Using down button to scroll

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the resul… (read more)

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the results page until clicking on a link in the search results. After visiting a website and then hitting the back button to go back to the search page I am returned to the same place in the search results. If I hit the up button I can scroll up the results page normally. If I hit the down button however, the search page jumps back to the top of the page of search results and I then have to scroll back down and find the place where I was in the search results. This happens every time and I have found no solution to this annoying problem. I would appreciate any solutions for this problem that anyone might have.

Similarly, I cannot use the up and down buttons for scrolling the page when in the Firefox Settings. Using the up and down buttons when in Settings will only scroll up and down between the Settings Categories, such as General, Home, Search, Privacy and Security, etc. I have tried clicking on the page and on the page bar on the right but I am forced to use the trac pad to scroll when in settings. Note: I use the up and down buttons for scrolling because my HP laptop has a terrible trac pad which makes it's use very difficult for scrolling. Once again, I would appreciate any help that anyone might have with these issues. Thanks

Asked by larryharwood222 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox does not load a specific website

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem … (read more)

Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Asked by rraj 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can't stop the browser page automatically searching in the address bar.

When I search on the homepage, as soon as I start typing my search instantly gets transferred to the address bar. It's horrible to work with. I can't find anything that s… (read more)

When I search on the homepage, as soon as I start typing my search instantly gets transferred to the address bar. It's horrible to work with. I can't find anything that stops this in forums or anywhere

Thanks

Asked by charliebrown123 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even whe… (read more)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable auto https button doesn't work.

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx … (read more)

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx

Asked by jmontoya3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Get bookmarks search to display matching folders as well as bookmarks

The native FF bookmarks search function only returns bookmarks that match the search term. How can I get it to also return folders that match? That is, if my bookmarks … (read more)

The native FF bookmarks search function only returns bookmarks that match the search term. How can I get it to also return folders that match? That is, if my bookmarks contain both a folder and a page whose name includes the word "climate", I need it to show me both of them when I search on "climate". Right now, that search returns only the page. Is there a setting or something that will make it return both?

The "Bookmark Search Plus 2" add-on does return both folders and pages. But it has another limitation: It doesn't have an "Edit Folder" or an "Edit Bookmark" function. So if I want to find a folder with search and then edit its name, I can't do it with either the add-on or the native bookmarks browser.

Asked by kenatsun 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla Password

My computer died, I purchased a new one. I can't remember the password for mozilla. I reset it and everything is gone, bookmarks passwords, all of it. Is there a way to g… (read more)

My computer died, I purchased a new one. I can't remember the password for mozilla. I reset it and everything is gone, bookmarks passwords, all of it. Is there a way to get any of it back?

If not, why not? Why wouldn't there be a phone number to verify ID and reset the password? Why wouldn't there be another option besides zeroing everything out? There has to be a better process than this.

Asked by corynewton78 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (read more)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Asked by kodack 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why does "Firefox/Google" show search suggestions I have never searched for with the "history" icon?

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searche… (read more)

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searched for (and I am not using a shared computer). For example when I type "how do you" in the bar, I get suggestions like "how do you ne demek" ("what does how do you do mean" in Turkish) as in the attached picture. I have never searched for these queries, yet they appear with a history icon next to them, implying I have searched for them. Why is this happening?

I've tried using the same bar with something other than Google as the active search engine (Mozilla Support for example), and when I type "how do you", none of these false suggestions appear; and only what I have actually searched for in the past appears. Furthermore, when I type in "ne demek" like in the suggestion, I *also* don't get the same suggestion.

So there's something wrong with how Firefox relays data from Google's suggestions. In fact, I use neither Firefox nor Google in Turkish and yet keep getting geolocation-matched suggestions in Turkish like this, sometimes with and sometimes without the history icon; which did not use to happen a few years ago. Is this a personal problem I can fix somehow, or is this a general bug?

Asked by Esoppant 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (read more)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Asked by newlak778 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

audio in video playing in firefox stops if i add a new tab or add a tab in existing browser

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager.… (read more)

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager. When I click the sound is totally gone. I have not changed any settings. I tried a thread solution of making false in auto pref media in about:config. But that does notfix the problem. why this happens and how to fix it I was adding speakers to a pc after quite long time and the sound plays well. But i could not hear the audio if i change the tab or add a new tab

Asked by jrj 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

No history since last FF update. When I open previous profiles, there is no history there either. Please provide some simple instructions that help me restore previous history, as I use this feature a lot.

Please help me to know how to easily restore my search history. I may switch to a different browser if I am unable to restore search history.

Asked by jnbtxn47 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to prevent a Firefox window to accept new tabs from outside?

I use Firefox on Linux, on a wide screen, usually with multiple windows open at the same time. Specifically, I have a smallish window containing a calendar view. It's an… (read more)

I use Firefox on Linux, on a wide screen, usually with multiple windows open at the same time.

Specifically, I have a smallish window containing a calendar view. It's annoying that new tabs get created in that small window, because I have to move them manually to another window and resize that. I'd like to be spared the clicks and drags to get that done, or always needing to remember to move the focus to another Firefox window after doing something with the calendar.

Is there a way to accomplish the following: 1. When I've got a Firefox window open that I don't want new tabs in 2. And I open a link from outside Firefox (say, from a mail in Thunderbird or from my IDE) 3. A new tab doesn't get created in the window from 1. 4. Even if that window has the focus. 5. Instead, the URL gets opened in either a new tab in another Firefox window or a new Firefox window

I'm fine with a stable add-on, if that's what it takes to do this.

Any ideas greatly appreciated!

Asked by elgeschickto 1 year ago

Last reply by SupportGB 1 year ago

  • Archived

My personal website won't load

I can't load my personal webpage using one name for it on my Mac, but I CAN using Firefox on my phone. I AM able to load the page using it's alternate address though. Can… (read more)

I can't load my personal webpage using one name for it on my Mac, but I CAN using Firefox on my phone. I AM able to load the page using it's alternate address though. Can any one help me figure this out?

Asked by davehallmusic 1 year ago

Last reply by cor-el 1 year ago

  • Archived

CMD+Mouse Wheel to Zoom in Firefox for macOS [Fix Firefox 109.0 Intentional Bug]

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "… (read more)

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "avoids accidental zooming and matches the behavior of other web browsers on macOS." However, it causes severe trouble for productivity users and the large user community who use a mouse and keyboard.

Could you please let me know how the highly popular and practical zoom in/out using cmd+mouse wheel could be re-enabled in Firefox 109.0?

Also, I would like to ask Mozilla to respect user decisions and let them choose whether they prefer to disable Ctrl or Cmd + trackpad or mouse wheel (scrolls the page instead of zooming) or use it.

Thanks

Asked by Ash 1 year ago

Last reply by cor-el 1 year ago