Firefox Support Forum

Cannot access websites. Following message keeps appearing:- Access Denied You don't have permission to access "http://www.tui.co.uk/" on this server. Reference #18.c5c61cb8.1670315390.4c43a5e

Hi Firefox,Why does it have New York as my location ;that is NOT correct I live In New Sharon Maine ;that is my location. I have been having glitches and I'm going to contact an IT person soon if it continues. Sincerely, Dawn L. Brown https://www.beartodream.net

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to view a date, return to a webpage and start typing the date I viewed and it is automatically pasted into the date field while I'm typing the date!!! How, if at all is this possible?

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by step basic help. Surely there must be a way to change the background image, I managed to do it in Chrome but Firefox illudes me. Thanks for any help in advance.

https://my.jjwxc.net/login.php?

I'm trying to log in to jjwxc.net, which requires a captcha to do so, but not only is the whole site's formatting a mess, if I didn't know the captcha existed I wouldn't even know it hadn't loaded, because there's not even a failed load icon. Trying to log in without the captcha just results in reloading the log in page. Below are screenshots of the site as it should appear, on chrome, and as it does appear on firefox. (I'm also using a dark mode extension, which I have checked has no effect on this matter)

None of the images are loaded either, but I can get the site running in the mobile browser. In fact, when I first logged into the site on the mobile browser the captcha came up, and I was also somehow able to log back in on mobile despite the captcha not appearing since. I won't question the magic and just thank my luck. However, as you can see, the site is in chinese, which I unfortunately do not speak, and the mobile browser does not support in browser translation extensions like TWP.

After logging in on the mobile browser the site then loaded properly, so I have some hope that the desktop browser may do the same if I can log in (I don't know why that would work, but I can only say what I see). I don't know why the mobile version would load the site better than the desktop version either, but here we are.

The captcha itself seems to be called shumei captcha in the code (view-source:https://my.jjwxc.net/login.php?action=login&referer=%2F%2Fmy.jjwxc.net%2Fonebook_vip.php%3Fnovelid%3D5157485%26chapterid%3D21)

I tried turning enhanced tracking protection on and off, clearing cookies and cache data, and disabling all extensions, non of which made any difference. Is there anything I'm missing that could fix the captcha?

¬ In case anyone's wondering why I don't just use chrome since it obviously loads the site fine, the site seems to have made some changes to the security on the paid chapters which are apparently incompatible with chrome, and brings up a message that the user's browser is outdated and too slow, the irony of which is not lost on me considering that out of chrome, edge and firefox, chrome is the only one that reliably loads the site - yet the message explicitly recommends the user transfer to edge if using internet explorer. No offense, btw, Firefox has a great interface, I know it boasts security over speed, and I like the extensions and all, but I can't exactly rate it five star when it won't load the one site I really need it for. I want to like this browser, but I need it to work for me first.

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log in." I enter the exact address, username, and password and save it. But what shows after it is saved is a truncated form of the address. It lopped off the specific account ID information for my login page. So when I try to go to that site, my login page can't be found. Why can't the full address be saved?

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pkg” cannot be opened because it is from an unidentified developer. It cannot verify this app is free from malware."

It is a purchase from the microsoft website. Is there a way to set up firefox to allow opening this installer? Thanks.

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached image) It does not happen on most pages, but some that I wish to use are affected. Some sites are partially affected with, for example, drop-down lists displaying incorrectly whist the rest of the page is OK. If I select the affected text and paste it into, say, 'Notepad', the test displays correctly. This only started a couple of months ago following an 'update' to Firefox. (not much of an update if it messes up the application)!!

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

How does one correct this issue? I know it must have been a change I made.

''''Did Not Connect: Potential Security Issue'

Firefox detected a potential security threat and did not continue to passwords.google.com because this website requires a secure connection.

What can you do about it?

passwords.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

the help page says to click "write" in the address book to send an email to all the recipients but Idon't have a "write" button to choose in the address book and I am not able to access the address book once i select write from the receiver page.

As I said above, Title Menu where you have file edit view.... the color is red and too dark how do I change this? When I installed firefox as my default browser, it had asked what color, I selected Red, but it is too dark, I would like to change the color. Thanks

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

Is it possible to disable hardware decoding for VP9 exclusively. Watching a 4K video on YouTube results in anywhere from 10% to 50% of frames dropped, which is not a great experience. If I disable video decoding entirely I get 0% dropped frames, but with 20% cpu overhead, therefore I'd like to disable it for VP9, but keep it for H264.