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  • Archived

Constant crashing multiple times a day.

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the old… (read more)

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the oldest crash report had been from August. It'll start by freezing up, and then it will stop responding, and even if I wait for a bit, it never starts up again. Sometimes I cant even close it normally (like with the "would you like to close (insert program) or wait for it to respond?) panel) and have to resort to using the task manager. Other browsers work just fine, but Firefox has been a long time favorite, so I'm hesitant to stop using it altogether despite it's current issues.

I've tried just about everything, including troubleshooting mode - it still crashes - and refreshing it repeatedly. I've also tried uninstalling and reinstalling, doing full scans of my computer multiple times for malware - coming up empty - and doing full computer restarts as well. Nothing I've done has managed to work, and every other suggestion is something I've already tried. I'm even beginning to think it's a problem with my PC itself, even though Firefox is the only thing having this issue.

This never happened before the most recent update, and my current version is 106.0.2. I'm not sure what to do now, and I'm very tech-illiterate, so I'd like some help please.

Asked by p1nkdw3ll3rmask 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Missing data after migrating to different PC

Hello, I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you … (read more)

Hello,

I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you able to restore my data? Kind regards

Asked by ira884 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox administrative username and password issues

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is wor… (read more)

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is working including my apple login which has been recommended by several people. How do I get this information or bypass this function. I used Firefox on my old computer with the same software and this was never an issue.

Thank you for your help:)

Asked by chanel.smythe 1 year ago

Last reply by cor-el 1 year ago

  • Archived

VPN download

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting… (read more)

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

Asked by kipaji 1 year ago

Last reply by James 1 year ago

  • Archived

Firfefox update color change is AWFUL

Firefox update just changed top menu bar color setting to RED. Awful!!! How do I get back to reset the top color bar? Have spent 30 minutes trying to find answer witho… (read more)

Firefox update just changed top menu bar color setting to RED. Awful!!! How do I get back to reset the top color bar? Have spent 30 minutes trying to find answer without success

Asked by gofjohn1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

website permissions

I denied permission to a website to access my camera and microphone on the top toolbar. How do I grant permission now to the websoite. I did not mean to deny permission e… (read more)

I denied permission to a website to access my camera and microphone on the top toolbar. How do I grant permission now to the websoite. I did not mean to deny permission every time I visited. I am also using another computer with windows 10pro and I am havin the same issue

Asked by dalenortman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

since a recent update, ff forces https for local sites

I don't want any part of my sites exposed to the wider internet, so I'm not going to have ssl certificates. I don't want to use self signed certificates either. Since i… (read more)

I don't want any part of my sites exposed to the wider internet, so I'm not going to have ssl certificates.

I don't want to use self signed certificates either. Since it's all local, http is fine. Firefox should not override access of http to https.

I've turned off HTTPS-Only Mode, I've followed instructions from so: https://stackoverflow.com/questions/30532471/firefox-redirects-to-https

At this point, I can only assume this is a bug?

Asked by mais16384 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox or an open pinned tab repeatedly crashes

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned t… (read more)

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

Asked by willem.overbeeke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Random letter underlines in Firefox settings

In the settings menu, I sometimes see letters underlined. They are just 1 letter underlines, and it really bothers me, as it makes the settings look really bad. I have un… (read more)

In the settings menu, I sometimes see letters underlined. They are just 1 letter underlines, and it really bothers me, as it makes the settings look really bad. I have underline links off, so I'm not sure how or if I can turn them off.

Asked by Sealsrcute23 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Have Firefox automatically open 2 pages on start-up

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you. … (read more)

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you.

Asked by lsk123 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 1 year ago

  • Archived

Firefox logo mostly covered by private browsing symbol. Basically private browsing (mask) means Firefox now?

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but … (read more)

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but of course much smaller.

It makes it look like the new brand of firefox is the private browsing mask (I am always in that mode except for netflix).

I prefer the firefox logo and I surely don't need to know when I'm in private browsing on the start bar. The home page I don't care about, but I know I'm in private browsing cause the upper area of firefox says private browsing right on the browser itself. I have no idea why we would need be made aware that we're in private browsing, it seems the opposite would be more helpful.

I'm writing because I don't like this new firefox tiny icon with a big purple mask over it. Wanted to let you know.

If you're changing brands or something? To a purple mask? And private browsing isn't all that great.

The image on the left below is the new firefox icon on the start bar. The one on the right is on the blank page which I don't care about at all but it's just a bigger picture.

Who/what is firefox?

I love firefox, but just saying.

Thanks for hearing.

Asked by g 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Excessive Firefox instances taking up 55% of my CPU power

I was looking at an article on CNN when the fan in my PC started winding up to its top speed. I pulled up the Task Manager and found that 29 instances of Firefox were ru… (read more)

I was looking at an article on CNN when the fan in my PC started winding up to its top speed. I pulled up the Task Manager and found that 29 instances of Firefox were running simultaneously! Is there a way for us to limit the number of Firefox instances so that it won't completely paralyze my computer? I remember this happening a couple of years ago and I moved to a different browser, but I'd really rather get this under control than switch browsers.

Asked by kcourcey1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox dissabled

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox a… (read more)

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox account?

Asked by ausbirch 1 year ago

Last reply by techguy150 1 year ago