Firefox Support Forum

When accessing my Google Drive on Firefox and opening a shared folder containing picture files, the files can only be downloaded, not previewed. This is the case for heic files (I am working on a PC; files were uploaded from an iPhone) and jpg files. The latter can be opened in Google Docs; the former can only be viewed using an outside app. In both cases, the files must be viewed outside the drive. The file previews appear (both on the icons and if the files are double clicked) when opened in Microsoft Edge.

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

It will suddenly happen for multiple sites that I have been connected to in the past, or new sites I try to open including support.mozilla.org. A solution is to clear my history and restart the browser. It only happens on my windows 10 laptop. I think happens when I have logged off or the device has slept and then firefox has restarted and opened previously open tabs. Other devices on the same network don't get effected.

In the last few days, whenever I visit certain websites, the web page opens without problems however it seems to download an empty (0K) HTML file which is starting to clog my downloads folder with HTML files. Cannot seem to find any reason for it.

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozilla.org/en-CA/firefox/extensions/category/search-tools/ What has this got to do with adding a search engine to the browser? Must be a mistake.

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all my recent tabs from Firefox Sync, but not from my local (old) profile. How should I proceed?

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox account and i was login and sync my settings. i want my settings and all back please help. My last login was 20/5/2022. my account email: [email address removed]

When I try to load random web pages on some well known websites, some load, and then turn blank.

For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html

This happens at random, it seems. Most of my browsing seems to work fine.

Reloading doesn't help.

Troubleshooting mode doesn't help.

Dear Sir/Madam I have recently started purchased an Oculus Quest 2 VR headset. In order to purchase apps and games for my headset I want to use my PC so I can peruse the software available in the Oculus Quest store However when using the Firefox browser I find that when I link to the Oculus store I end up with a constantly rotating wheel and cannot access the apps/gamessection of the store (Now known as METAQUEST) However when I use the MICROSOFT EDGE browser the Oculus website works perfectly This disappointing as I much prefer to use FIREFOX Could you advise if there is a setting within Firefox which may help or could you comment on why Microsoft Edge works but Firefox does'nt Thank you Regards and best wishes Edward

When opening History the column headers are there but no dates are shown in the Added and Last Modified columns. These columns are selected in Views and the listed web pages appear to be correctly sorted into Added date order. My browser is up to date an is 100.0.2 64 bit. Thanks

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

Hi So I had an old PC which somone wanted to use, I forgot that I was logged in on the fireforx browser so I deleted all the cookies, browser history and saved password, however forgot it was on my account so when I started using my PC today...passwords where not showing up and realised I deted them all and its now synced acoss all my devices...

Can I restore all the password?

When I try to search or use Firefox it is extremely slow and I get an error. I used microsoft edge and do not have this issue. I am ready to stop using Firefox and got back to Microsoft Edge.

Recently some programs, such as Word, are opening behind the browser window, so the only way I can access them is by shrinking and moving the browser. I also find that when a program does open in front of the browser, (as did Excel just now, I am unable to pull the browser window back to the fore without shrinking or closing the app window - ie closing excel - as I did just now. I have tested this in Chrome and Edge, and they seem to behave just fine, so the problem would appear to be with Firefox settings, but I can't locate a setting to tackle this.

i have re-install new windows and download fresh firefox and sign-in when i sync my account i didn't find any data (passwords , bookmarks , history , etc ... ) i found my firefox account as new

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

I cannot install English GB dictionary for my spell checker. When I click add dictionaries it takes me to a page where I can select Englsih GB as one of the dictionaries available in my locale. It then takes me to the info and remove page for the dictionary but there is no option to install and no pop up to start the download appears.