Firefox Support Forum

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

There seems to be something specific to the Phlearn site and Firefox which prevents videos from auto advancing. They either recommence the just completed video or revert to an earlier one.

I want to have an automated task that sorts the incoming mail to separate folders. I have done this easily in Outlook, but Firefox's Thunderbird is different and I haven't figured it out. Any help would be greatly appreciated.

George

My elderly client has enabled a “my tasks” sidebar in Gmail. He does not know how to turn it off. I have searched for an answer and have been unable to find one. Ctrl+B is not helpful and doesn’t bring up a screen where it says sidebar. Please help! He keeps asking about it and I am a caregiver, not a computer technician…

I've noticed that when logging into various websites, a random email address not known to me appears in autofill among my usual email addresses. This unfamiliar address is under the @shanreto.com domain and shows up across different websites. My Firefox account is synced between my PC and mobile phone. Both devices are password-protected and under my control at all times, and I have only installed uBlock Origin as an extension.

Could there be any explanation other than the possibility of someone accessing one of my devices through malicious software or similar means?

In Chrome, I can hit CTRL+SHIFT+I to open developer tools, add the Media tab, and go to the Media tab, and I can see the codec and what decoder is being used.

How do I do the same thing in Firefox?

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached to see what I mean.

I spent almost the entire day searching up the issue on the Internet and trying different things but they all did not work.

Look forward to your reply.

System OS: Debian (codename: bookworm) Problem description:

I had installed a fresh version of Firefox and it's keeping to crash the pages (Error: The page has crashed) without any reason. Any troubleshoot methods (including clearing the cache, cookies, history and even restarted the network and pc.... only to fail and keep having same issue.

I had checked if there is no problem with the opened website in another web browser and in it the page was working correctly.

The issue persist from several versions of Firefox

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in different places. The same news reader works OK in Edge or Chrome. Any idea how to trouble shoot this?

Mike Mulcahy

Lately, when I'm on a website and click into an article to read, suddenly the McAfee anti-virus ad or whatever you call intrudes and takes over the browser page I'm on and won't allow me to navigate way or stop it unless I close the browser tab and/or navigate away from the page all together.

Why is this happening? Is it something in the my particular browser? If yes, how can I remove and prevent this from happening?

Is it something that is occurring on the server of the site I'm visiting? Should I notify them what is happening?

Any help and advice greatly appreciated. It is very annoying. I don't have McAfee installed and it's not a pop-up, it happens within the browser page itself.

Thank you,

Marty

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've taken a quick look through settings etc and can't see anything wrong...

Currently unable to save, edit or add bookmarks.

I have updated Firefox, refreshed Firefox, gone through Troubleshoot mode, cleared the startup cache, and deleted the "xulstore.json" in my profile folder.

Pls help this is driving me nuts + making me want to switch browsers. Thanks : )

I heard that the newest version of Firefox (which I have not upgraded to yet) has a feature that makes it easier to accidentally visit a website whose URL is on the clipboard. I googled to find out how to disable it, and the Featured Snippet said "go to about:config and change clipboard.autocopy to false." Sounded simple, so I did it, but subsequently found out that the article it quotes from is 10 years of age!

My first question, then, is: what does changing "clipboard.autocopy" to false do if it doesn't turn off the brand-new feature?

The second question is, how do I disable the new URL Paste Suggestion feature? Will setting "clipboard.autocopy" disable it? In particular, I want to make sure that the browser does not pre-load or pre-fetch the clipboard URL, and in fact, I wish to pop up a dialog box any time I do "paste and go." People often copy URLs from e-mails to research them before visiting them directly; jumping directly will increase the likelihood of visiting an imposter site.

Hello support,

is there any way (other than the one plugin I found that did not work for some reason) to adjust firefox' general brightness (or that of an individual tab) ?

Also changing my monitors brightness would not work for me as I am trying to test a website I develop (using firefox to visualize it) and it is rather just the large difference between my editor (which's brightness you can not adjust) and the browser that is very unpleasent when I switch back and forth (like when trying to fix a bug).

Kindest regards.

Jonas Behr

I've had this issue ever since switching to a new laptop. This issue is specifically within Firefox (I have tested this in other browsers and programs, and the issue isn't there. Everything else works perfectly fine!)

Essentially, whenever Firefox plays multiple sounds at the same time (for example, I use both youtube and discord in-browser) the second sound will briefly mute the other sound. (Going back to the discord-youtube example, if I am watching a youtube video and recieve a discord notification, the youtube video will pause for about half a second.) Or if a site has background audio but also plays a short audio clip when certain elements are clicked, for example, it will cause this "overlapping" issue. Again, this issue is only within Firefox.

I am using Windows 11 if that helps. I've already tried using a Firefox Refresh and peeking in about:config but I'm totally lost as to what I can try next, since I can't find any other examples of people with this issue online. Sometimes the issue briefly fixes itself but then reappears.

Dear Mozilla Community,

I am reaching out to seek assistance regarding an issue I have encountered while trying to access the website https://paydayloanseloanwarehouse.net/ on Mozilla Firefox. The website does not load, and I am unsure whether the problem is related to browser compatibility, a technical issue, or a possible blocking by the browser.

Has anyone else experienced this issue, or can provide guidance on how to resolve it? I have tried clearing my browser cache and disabling extensions, but the problem persists.

Any help or suggestions on how to access the website smoothly would be greatly appreciated. Thank you in advance for your support.

When i click ctrl only ctrl its maeks tab smaller like ctrl + - but i only press ctrl also when i hold scroll i can smooth surf the tab now it dont work what i have to do?