Firefox Support Forum

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

So, YouTube sound doesn't work, and only YouTube, i already checked similarly posts but none of them helped, the sound plays for a fraction of second then just stop, if i click the player to like skip to a certain time frame of the video it plays the sound... for a fraction of second again... i don't know what to do. I already tried: Checking the player to see if its muted (and the tab) Checked other sites (they work fine) Checked if its a specific video (all of them have the problem) Checked other browsers (they work fine) Checked permissions Reinstalled Firefox Refreshed Firefox Restarted the computer multiple times...

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by content security Policy" so how can I fix this?

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

• turned hardware acceleration and recommended settings off
• cleared cache and profile few times
• offline and safe mode
• restarting and reinstalling for few times
• installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Hello,

I recently updated Firefox to Version 100.0 and Search functionality has been compromised.

1) On a New Tab, even if I place the cursor in the Google search pane in the window, anything I type goes directly into the web address bar (sorry I do not know the proper name for the URL text box at the top of the browser.)

2) If I search for "Boston Celtics", the URL box changes to: https://www.google.com/search?client=firefox-b-1-d&q=boston+celtics , but the browser never opens the Google results page, and never goes to a result.

3) The Browser will NOT open google.com. It just freezes

4) Basically, I can no longer use Google, and that is a problem for me.

When I check for Firefox updates, it says that I am up to date.

I would appreciate any guidance you can provide. Without Google search, I will likely be forced to use another browser and I have been a longtime fan of Firefox.

David Pineau

The warning "This file contains a virus or malware" keeps appearing from my downloads progress bar even though the files have been deleted and the download history has been repeatedly cleared. I've restarted my mac several times to no avail. Please can you help? Magnus

On my newspaper website, the Daily Telegraph, the comments section doesn't 'load', but it does when I bring it up on my Chrome platform. Is this a problem for my Firefox platform,(which I prefer to use)?

I run into this at least once a week, on sites that I know are completely legit, including sites that I recently visited successfully. Once it starts happening for a given site, I can't figure out how to get past it and regain access.

I've asked other folks to visit the same sites at the same time, and they can get through. I've tried accessing them on other devices on the same wifi network, and get through just fine. But I can't get to them any more on my main computer.

I've tried clearing cache and deleting cookies and data, and that hasn't helped.

I'm on Windows 10, and (now) Firefox 100.0. I'm in the UK, using Sky internet -- I don't know if that's relevant, but I didn't notice this problem before I moved here (from the US) last year.

As I said, I can still access the sites on another device (an iPad) on the same wifi, so I don't think it's the firewall in my router.

I don't have any antivirus installed -- just using Microsoft Defender. And I'm not using a VPN or anything like that. My browser privacy setting is "Standard"/

The only extensions I have installed are Facebook Container and LastPass.

What can I do to fix this? It's breaking the internet for me.

Why do I keep getting Access Denied error messages when I try to open common sites like Lowes or Autozone? These sites have always worked with no problem for many years but now do not open. I have tried deleting all my history but they still don't work. Ready o quit FireFox.

Firefox 100.0 randomly hangs. Doesn't seem related to particular web site or web page. Is happening with increasing frequency (e.g. every 5 minutes or less).

Browser is completely unresponsive to mouse. Even title bar functions are hung. Must use Task Manager to Firefox end tasks. is happening on multiple independent PCs.

Long time Firefox user (10+ years) about to throw in the towel and go with some other browser unless someone can help with this serious issue. Please help..

Thanks

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

I used to be able to use firefox to order groceries on instacart with no errors or performance issues. Since the end of March, I cannot use the site without interminable errors and slow operation. Error 1727 seems to pop up a lot. I have tried clearing cache and cookies with no improvement.

This is my favorite browser by far, I am willing to pay to use it, but need the old reliable versions of Firefox back!

Today I had to use edge to get my order placed.  :(

Thanks, mmarhoefer

Hello,

The logo on this page I'm creating isn't showing in Firefox. It's working fine in other browsers.

When I inspect the logo url is there but not sure why it isnt showing.

Videos don't play in Firefox after updating to Windows 11. They just perpetually load. Playback works fine on Google Chrome, I'm not sure what could be causing this. I tried reinstalling, disabling all extensions, clearing cache, etc. and nothing has worked.