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Can't Change Password

When I try to change my password, it makes me log in, which I do using my old password. Then it makes me authenticate it with a code it sends to my email, which I do. The… (read more)

When I try to change my password, it makes me log in, which I do using my old password. Then it makes me authenticate it with a code it sends to my email, which I do. Then I get to the change password screen, enter my old password, my new password, and my new password again to confirm. But it won't let me save it because it says "incorrect password." I know it's not the incorrect password, because I just used it to log in.

Asked by Colin 2 weeks ago

Last reply by cor-el 2 weeks ago

cache not clearing

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'N… (read more)

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

Asked by ssmith205 2 months ago

Last reply by cor-el 2 weeks ago

Preference settings automaticly change

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times wh… (read more)

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times when opening Firefox but then my setting automaticly change to (searchmarquis/searchBaron.com for my homepage and my search engine changes to Goggle .com. When I go back into Fiirefox perferences the only search engine available is Goggle.com. this is the 10th and last time of having to reset my perferences in Firefox. Why6 is this happening and how can I stop it???

Asked by champbel 2 months ago

Last reply by arthur907 3 weeks ago

Security error (i.e. SEC_ERROR_INADEQUATE_KEY_USAGE)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are… (read more)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are not internet sites but hardware HTTP servers (e.g. like a system's BMC or iLO) and there is no system administrator to contact. The web sites open up fine in Chrome. There has to be other solutions (like setting an exception) to work around these issues. Eddy

Asked by Eddy 3 weeks ago

Last reply by cor-el 3 weeks ago

Remotely clear login and passwords

How can we clear / delete our data from Firefox installed on a device we don't use any more remotely. Just by removing the device from Firefox account will not clear the… (read more)

How can we clear / delete our data from Firefox installed on a device we don't use any more remotely. Just by removing the device from Firefox account will not clear the login and password information from the browser in the old device.

Asked by Harshith 3 months ago

Last reply by cor-el 3 months ago

The reCAPTCHA is not loaded (blocked).

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each… (read more)

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible.

Asked by yuri.sokolov.89 3 months ago

Last reply by FredMcD 3 months ago

Is the multi account containers still useful in Firefox 86

Hi, After reading on the new update with Firefox 86, it seems that you have made some really good changes on the way cookies are handled forcing each site to keep their c… (read more)

Hi,

After reading on the new update with Firefox 86, it seems that you have made some really good changes on the way cookies are handled forcing each site to keep their cookie separate from everyone else.

So is the Is the multi account containers still useful in Firefox 86 if what I'm using them for is to keep from being tracked?

It seems that they would be useful if I wanted to open several different Gmail accounts at the same time from within their respective folders.

Thank you for your help.

Kenrick

Asked by Kenrick 3 months ago

Last reply by jscher2000 3 months ago

  • Archived

Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click b… (read more)

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

Asked by hejsan13 10 months ago

Last reply by jscher2000 4 months ago

esni (encrypted sni) does not work anymore

In the past I used to be able to turn encrypted sni on I did a firefox reset yesterday then I reinstalled my add ons and I re-enabled encrypted sni by setting: about:conf… (read more)

In the past I used to be able to turn encrypted sni on I did a firefox reset yesterday then I reinstalled my add ons

and I re-enabled encrypted sni by setting: about:config network.security.esni.enabled = true

but when I test it on https://www.cloudflare.com/ssl/encrypted-sni/ the test takes a lot longer and also everything is green except esni: "Your browser did not encrypt the SNI when visiting this page."

So something is clearly wrong, but I don't know what it is.

how do I fix this?

Asked by mywebradio 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Disable or erase "Recently Bookmarked"

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in … (read more)

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in the Support, despite doing searches using several different search terms. It is a strange thing to have without being able to erase it or disable it, especially since bookmarks saved during "private window" searches show up there.

Asked by bpghayward 8 months ago

Last reply by cor-el 5 months ago

  • Archived

Credit Card Fill-in Stopped Working

Hi. I recently migrated to Firefox from Chrome and am getting acclimated. I did look through the various forums to find out how to activate credit card storage in FF 81 s… (read more)

Hi. I recently migrated to Firefox from Chrome and am getting acclimated. I did look through the various forums to find out how to activate credit card storage in FF 81 since it was not showing as an option on my initial download. I did successfully do that and entered a couple of cards. I was also successful in using the autoload feature on several occasions, but now all I get is a greyed out box showing both cards, and after attempting selection of one, no auto-population.

I am using the extra layer of log in with Windows password, and have made sure to enter that, but still no luck.

Any help out there? Thanks in advance.

Asked by marc.tellier 8 months ago

Last reply by ashiqueachi313k 8 months ago

  • Archived

Prize

Hello guys Thanks to you for make that app I have something too day Really I need help because I living at the Iran To day I searching for some video and firefox open … (read more)

Hello guys Thanks to you for make that app I have something too day Really I need help because I living at the Iran To day I searching for some video and firefox open the new tap I show me this massage

want to thank you for choosing Google preferred Search Engine.That is why we will select a random Google user that will receive a gift from our beloved partners and sponsors.And today is your lucky day!You are one of 10 randomly selected users who will receive a gift.Your IP address 128.199.47.1/1 was randomly selected to receive a FREE Apple iPhone 11 Pro.11] [1] Answer the three questions below to redeem your gift!Are you satisfied with Google?

If this massage is relay help me to got the iPhone 11pro because I didn't now how I can got that phone Thanks ♡

Asked by danyalrezaee9474 8 months ago

Last reply by jscher2000 8 months ago

  • Archived

Problem: all email logins are showing in drop down despite setting "do not ask" and clearing cookies.

I am using containers, and have made every setting I can think of to keep my log-ins private. Instead, every time I go to ProtonMail I get shown every email login I hav… (read more)

I am using containers, and have made every setting I can think of to keep my log-ins private. Instead, every time I go to ProtonMail I get shown every email login I have used lately, including a gmail login I only use in a gmail container! ProtonMail advise they do not store this data.

The passwords are not stored, thank goodness.

HOW is Firefox saving it? WHERE? This is actually the creepy and intrusive tracking I came to Firefox to get away from - now they seem more like the perpetrator and I have to go right out of my way to protect myself from Firefox itself. Now I guess gmail knows all my protonmail logins.

Any solutions? I hope my tone is not too exasperated, but if there was another browser option out there right now I'd be gone in minutes.

Thank you!

Firefox for Windows 10, I believe the latest version

Asked by Cygnus 10 months ago

Last reply by VG_1227 10 months ago