Firefox Support Forum

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

Hi, my computer crashed and we were able to get the old files and I have them saved (Saved Files for MZForum. The file date from the crash Feb 22 and 23 and the new ones are March 9 and afterword.

I was able to replace the Logins-JSON file and you can see the date difference in the Folder which is in the Permissions picture attached. I can't move the Key 4 file over because it is asking for Administrator access.

1 - How do I get that to move this file? 2 - The Form History SQLite is doing the same thing? 3 - Should I also replace the Logins Backup and the places.sqlite?

Thank you for you help!!

Steve

ever since i was in Portugal, and a repairman needed my phone to access our contract for a car repair, my web pages constantly show up in Portuguese. no matter what i set my page to, and it SHOWS it is set in English, i still keep getting pages opening up entirely in Portuguese..and have to work my way thru to reset it BACK to English.

what  is going on ?

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_and_drop

The dropHandler function works as expected the first time I tried to drop a file into a "drop area" div, but then does not work anymore. In all subsequent calls, the drop event is triggered but there is no file in

`` event.dataTransfer.items // empty event.dataTransfer.files // empty ```

This behavior is the same in Troubleshoot Mode.

Additional data

Firefox version: 123.0.1 (64 bits) OS: Debian 12

When I left-click on text and hold the left mouse button, then right-click, first release the right button, then the left button, a "selection mode" is activated, where the end of the selection follows the mouse pointer despite no button is held. In principle this looks like a useful feature (or it would if the scroll wheel worked in that mode, which it doesn't). But at the same time, the context menu opens when the right button is released. So we trigger two features at once, making both less useful, because they're getting in each other's way.

This frequently happens to me when double clicking on a word and right clicking to open the context menu on it. Accidental overlap of the left and right clicks triggers the selection mode.

Can this behaviour be configured (e.g. to use a custom shortcut) or, if not, be deactivated entirely?

I'm using Firefox 123.0.1 on Linux (openSUSE Tumbleweed).

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing this? Thanks!

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Youtube, and only youtube, will not play audio. Netflix works, Hulu works, steam games works. But no audio on youtube. it's not my computer's audio settings, Youtube works fine on edge. I love firefox, it is my default browser, but, you know, what the fuc*! why won't youtube work?! I know it's not your fault but, you know, I call bologna! Attached is a screenshot of a video on youtube. Usually I can hear sounds but not now.

When I go to www.belastingdienst.nl I receive the message: connection reset. The cause is not business of the site. Furthermore I can load all other sites on my laptop (windows 11) My old desktop (windows 10) does not have such problems. What can I do to reach www.belastinggdienst.nl on my laptop? It might have something to do with my firefox settings.

I am most grateful for any help

ruud de jongh ruudjdejongh@gmail.com

I often need to have Firefox open on half my screen and another doc open on the other half.

Every time I click the 'minimise' button on the top right of my Firefox screen, it freezes then crashes. I have to close it, reopen it, and then it will minimise. This has been happening for months.

Any ideas?

When Firefox first runs, it works properly. All menus appear properly. At some point after use, a hour or so, all the menus stop appearing. The main menus, right click context menus, hamburger menu, all stop showing up. Even the pull-down menu on this website for "Which topic best describes your question" fails to appear, though I can select an answer by clicking on it and using he down arrow.

Hardware acceleration does not affect it. The problem occurs whether it is on or off. Nothing fixes it except shutting down and restarting Firefox, and that is only a temporary measure, as it inevitably happens again after some use. z

Updating graphics drivers does not fix it. It has been happening over the last three sets of Nvidia driver updates.

Sometimes the menus temporarily return, but soon go away again. They are gone far longer than their short returns.

I recently got a new computer and when I setup/transfer my email account over the history did not transfer with it. How can i get my history to do this? On my second email address I am now not receiving emails?

This is getting ridiculous! Recently the dam pinterest crap keeps popping up when hovering over images. I have yet to find a solution. It doesn't show in add-ons and appears this pinterest crap has just recently showed up. Yes, this is crap!

Hello,

I have cleared cookies, cache, temp files, updated, no translation settings are enabled. repaired and even removed and installed Firefox again. When I click on my Google mail quick button or even just type the URL in to get to my mail. The language displayed appears to be Chinese? The URL for the site shows "zh-cn" I'm in the US, no VPN, no proxy.

Additional troubleshooting:

Tested with Chrome and it appears to be working fine.

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.