Showing questions tagged: Show all questions

can't access a web page.

I can't access this web page: www.fivelakes.settlement.com. This comes up: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.fivelakes… (read more)

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by akhenaton_50 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox for Mac doesn't sync all add ons?

Hello, so I have some 4-5 add ons installed on my Windows computer and Linux machine. They both show up and sync well when I install or re-install Firefox when needed. Bu… (read more)

Hello, so I have some 4-5 add ons installed on my Windows computer and Linux machine. They both show up and sync well when I install or re-install Firefox when needed. But recently, I got a Mac and installed Firefox, logged in with my account and to my surprise it didn't sync all of the extensions. I waited, then quit and restarted the browser, still no luck. Even after shutting down the computer and then trying did nothing. I checked update despite having just downloaded but no luck yet. Must be some bug so please fix it

Asked by Krishnendu 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

In New Mail created in Outlook.live.com, no visible border between "To:", "Add a subject" and the email body

Outlook displays the "To:" and "Add a subject" labels in black/grey text, but the rest of the "New Mail" window is white. There are no visible border lines between the "T… (read more)

Outlook displays the "To:" and "Add a subject" labels in black/grey text, but the rest of the "New Mail" window is white. There are no visible border lines between the "To" line and the "Subject" line. And no visible border between Subject and the email body.

The side-effect is an elderly person writes their entire email into the subject line field because it is not obvious where the email body starts.

I've seen this behavior on 2 different computers running the same (latest 120.0.1) Firefox. Odd thing is that I DO see borders when I run Outlook.com on my work laptop (same Firefox version). What config settings might control behavior like this?

I captured screenshots of the desired display of borders on my laptop. Tried .jpg, .png and .bmp. All of the files showed the borders between To, Subject and email body. But when those files are transferred to the PC I am on, the borders no longer display. Bizarre. I uploaded/download the files using Onedrive to ensure that the corporate email server was not touching the files. Even then the borders that exist in the files on the laptop do not display when those same files are viewed on my home PC.

Asked by outback20 5 months ago

Answered by outback20 5 months ago

Default certificate database

My Firefox installation is several years old. As I peruse the Certificate database there are some that I have concerns about, however I have no way of knowing whether the… (read more)

My Firefox installation is several years old. As I peruse the Certificate database there are some that I have concerns about, however I have no way of knowing whether they are part of Firefox's default certificate database or were somehow added later. So, two (2) questions.

1. How can I replace the current certificate database with Firefox's current default database?

2. Is there somewhere a list of what certificate authorities are included in the default database?

Thank you in advance.

Asked by Robb995 5 months ago

Last reply by Robb995 5 months ago

why is Firefox deleting my cookies every few days?

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have test… (read more)

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have tested this by refusing an update for several days and the cookies remain, but after i accept, often, they are deleted. I have not changed any settings related to cookies at any time and so it does appear that the updates are the couse. there cookies are very useful and include preferences for websites and identification details and it's incrediibly frustrating to have them erased though no fault of mine

Asked by neilankers 5 months ago

Last reply by Terry 5 months ago

System menu bar disappears in Sonoma 14.2 -- only when using Firefox

Hello, I just up-dated to iOS Sonoma 14.2 (I know, I should have waited a month...) and now my system menu bar disappears, whenever I'm in Firefox. It's there where i… (read more)

Hello,

I just up-dated to iOS Sonoma 14.2 (I know, I should have waited a month...) and now my system menu bar disappears, whenever I'm in Firefox. It's there where it should be, all the rest of the time--every other app I've tried so far.

Some kind of new incompatibility? Anyone know how to make my system menu bar stay put? It's not the end of the world, since I can just switch apps to make it come back, but I rely on many of my menu bar icons for on-going data (e.g., the clock, timers) and I'm in Firefox a lot. So being data/status blind while using it isn't great.

Thanks!

Asked by ERB 5 months ago

Last reply by ERB 5 months ago

Firefox won't load all the passwords it used to have stored

After inputting my master passwords, the browser only loads 16 of the 100+ passwords I had stored with it. I am able to access them through the deprecated Lockwise app I… (read more)

After inputting my master passwords, the browser only loads 16 of the 100+ passwords I had stored with it.

I am able to access them through the deprecated Lockwise app I have on my phone but they won't load on my desktop browser, even after doing a sync on my Firefox profile.

Is there a way to recover the lost passwords?

Asked by Jp 5 months ago

Last reply by cor-el 5 months ago

Default font

If I copy text from any website (I am using Firefox 120.0.1 (64-bit) and paste it into either Outlook 365 (email) or Word 365, it is always in "Calibri (Body)" & "Cal… (read more)

If I copy text from any website (I am using Firefox 120.0.1 (64-bit) and paste it into either Outlook 365 (email) or Word 365, it is always in "Calibri (Body)" & "Calibri Light" with size "11"?

I would prefer "Times New Roman" and "12".

Asked by AIVAS 5 months ago

Last reply by AIVAS 5 months ago

Cannot connect to YouTube - DoH Issue?

I just tried to connect to YouTube & get "You're offline. Check your connection." I assume this is due to a DoH connection issue. I can connect in Chrome. My Firef… (read more)

I just tried to connect to YouTube & get "You're offline. Check your connection." I assume this is due to a DoH connection issue. I can connect in Chrome. My Firefox Mozilla Connection Settings are "Use system proxy settings", though I have set this to "No proxy" in an attempt to fix this - didn't help.

Under Privacy & Security: "Enable HTTPS-Only Mode in all windows", "Enable secure DNS using: Increased Protection" - tried "Default Protection" - no help. Using Cloudflare default.

It has been a few months since I tried YouTube - not sure what's up. It works in Firefox on my phone..

Asked by theHook 5 months ago

Last reply by jonzn4SUSE 5 months ago

Why are so many features which used to be visible by default now hidden in about:config?

The File -> Page setup option used to be visible by default. Now I have to dig into the "hazardous" about:config menu to enable it. This was available by default for… (read more)

The File -> Page setup option used to be visible by default. Now I have to dig into the "hazardous" about:config menu to enable it. This was available by default for years (decades?). Why is it now hidden away from average uses who may not need or want to mess with the custom prefs? Feels like Firefox is becoming more difficult to use rather than easier.

print.prefer_system_dialog and print.show_page_setup_menu seem like really basic features that the average user would want by default. Both require a trip into about:config now.

Asked by jbuzz 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Strange Text - FireFox on Mac

Firefox on my mac has recently started displaying strange text in any windows where the browser itself chooses the font. I verified that the font settings are default, an… (read more)

Firefox on my mac has recently started displaying strange text in any windows where the browser itself chooses the font. I verified that the font settings are default, and the issue persists. Screenshots attached, any ideas?

Only my mac has this issue, my iPhone, as well as two Windows PCs all on the same account do not present with this.

Asked by Mike Kemp 5 months ago

Answered by cor-el 5 months ago

  • Solved

windows 10 - want to recover a recently-closed window with 49 open tabs? thank you

learning windows 10 - closed a window retrieved from the taskbar - can i get it back with its 49 tabs? i can get an active window showing the recent files i was working w… (read more)

learning windows 10 - closed a window retrieved from the taskbar - can i get it back with its 49 tabs? i can get an active window showing the recent files i was working with, and i can open ONE of the tabs ("one document") - went too fast i guess. thanks for any response. hope i did the "share data" for you properly.

Asked by notanotherhero 5 months ago

Answered by TyDraniu 5 months ago

Accessing sites

Ever since I loaded 120.0.1 (64 bit) I have had problems accessing numerous sites. For example, https//HOn30.org. FIrst I get several "Having trouble ..." messages, and w… (read more)

Ever since I loaded 120.0.1 (64 bit) I have had problems accessing numerous sites. For example, https//HOn30.org. FIrst I get several "Having trouble ..." messages, and when it does come up it's a blank screen. I have had this happen wtih Library of Congree, eBay, and most sites from linking within another web site. I have tried playing with the "HTTPS mode" and the "DNS over HTTPS" to no avail. What changed with this version and how do I fix it. Win10 Sp1 64bit Dual Xeon E5 CPUs 128gb RAM nVidia Quadro K5200 w/8gb VRAM C: = 1tb CT1024 SSD (Crucial) D: = 2tb 7200 rpm WD E: = 5tb SSD (Samsung) F: = 1.5tb Seagate (can you tell I used to be tech support?) Thanks Bert

Asked by bert_greeley 5 months ago

Last reply by sandyp-pr 5 months ago

  • Solved

Undo "troubleshoot mode" AND in about:preferences Undo "More from Mozilla"

tell me how to undo "troubleshoot mode", read the "help" article, do not understand. tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea. … (read more)

tell me how to undo "troubleshoot mode", read the "help" article, do not understand.

tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea.

I try, but I am usually confused by these help articles.

Asked by sandyp-pr 5 months ago

Answered by cor-el 5 months ago

  • Solved

files downloading instead of opening in viewer

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox o… (read more)

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox on a windows 11 pc. Please assist.

Asked by Miami Sally 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

What happens to file deleted from the download page ?

I just wanted to remove NAME from downloaded file list NOT the file from hard drive. How to restore file deleted from the DOWNLOADS page ? Would be NICE if dele… (read more)

I just wanted to remove NAME from downloaded file list NOT the file from hard drive. How to restore file deleted from the DOWNLOADS page ?

  • Would be NICE if deleted files were moved to Recycle Bin to be able to be restored.

Asked by fire_noob 5 months ago

Last reply by cor-el 5 months ago