Firefox Support Forum

trying to import login information from Firefox to Norton Password Manager. the Norton process works but no logins are displayed to import to NPM. There is a quick error screen when running Norton's import_password.exe - I would call a DOS window ERROR:root:extract_all_logins: Error for ALL: no profiles found

 Can you help?

Dear all, I would like to know how to disable the automatic insertion of the tag <br> in a text editor in Firefox. I am using Froala, and I am experiencing this only in firefox. Chrome and Edge do not add this tag automatically. Thank you for you support. Kind regards, Cristiano

Perhaps I am the only one experiencing this issue but it is causing such an issue for me that I am afraid I will need to abandon this browser. I never in my life thought an internet browser displaying the forums for the browser would require so many processes.

Am I the only one? I have a pretty basic experience going on here but this is causing such a struggle I might need to find a new browser. I just don't understand how this even gets to be this way.

I am very grateful for a couple of advantages this browser occasionally showcases and I really don't want to migrate to another browser across my devices. All of the options I have read in this forum are pretty much disabled by the updates to Firefox but I am willing to try just about anything within reason that won't be quickly screwed up by another update.

My apologies if I sound frustrated, but come on that's a lot of processes to show your support page and it's eating up so many resources that could be used to trouble shoot my projects in a timely manner. This impacts performance to the point that I can't watch a tutorial with nothing else going on while working with GDevelop.

Directions are sync & save data. This is wrong. There is NO "sync and save data" in the iOS FF menu. See attached. Therefore cannot scan QR code. Email does not work because FF does not recognize my password which is written down and I am signed on to Mozilla. in iPhone settings FF allows camera. FF is set up to permit sync. The open tabs on PC do not sync to FF on phone. All directions do not work or are totally unclear. Nothing seems to agree with anything. Cannot sync. Cannot scan QR code. Cannot verify password.

I've been using custom icons for all of my 36 shotcuts on Firefox start page. Today I opened Firefox and my icons are gone, Firefox slowy created its own ones and now I can't refresh them to bring back my own, despite there are my links pasted into entry. This is how it looked like: https://i.imgur.com/4C9jaqK.jpeg and now it's like that: https://i.imgur.com/VDIoggt.jpeg absolutely horrible and it's not the first time Firefox did that. It's really time consuming to bring back old icons one by one, I have to upload each of them again to get new links, because somehow Firefox sees old links being in use and there's no way to refresh preview of them. Please give me faster method to bring back my old setting, I really hate changes so much!

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Data".

It used to work. So I wonder why nothing happens when I click the button now... There is no network call made when I click the button. No error.

Ever since Firefox updated to ver 126.0 it no longer autocompletes with past history of visited websites like it used to. As a matter of fact it doesn't do anything in the url bar anymore. Everything is turned on in settings but no luck. I have even tried uninstalling and reinstalling Firefox but nothing is working. I am on Windows 10 if this matters...thanks

Hi, I've used Wondershare uniconverter for quite a while without issue. Recently, every time I start a download in uniconverter, firefox crashes/closes. I tried troubleshoot mode in firefox with all extensions and add-ons disabled (I only have 1) and also cleared cache and cookies. Issue remains.

Has anyone come across this and/or has any suggestions?

Thanks.

Windows 10, Firefox 120.0 (64 bit), Microsoft Surface Pro.

We moved (1000 miles) and I when I use Google Maps in Firefox (not in Chrome or Edge), it still shows my location being at our old address. Very frustrating. Clearly is a Firefox issue because as stated, my correct location is shown using other browsers on the same computer.

My preferred browser is Firefox, but this is very frustrating. I searched for solutions but came up with nothing that related to the issue being ONLY in Firefox, not other browsers. I.e., it is not a system issue, it is clearly an application (Firefox) issue, so I'm looking for a fix at that level.

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

I was advised to use the Authenticator.cc extension for my Firefox browser on Windows 10 PC, I can't get it to run. It downloads but will not then do anything. I can't get the icon into the menu bar, I can't scan a QR code, it just will not perform. Why not?

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.