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site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 5 months ago

Last reply by cor-el 5 months ago

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Asked by windspring12 4 months ago

Last reply by greg.lenda95 1 month ago

FIREFOX CAN'T OPEN EMBEDDED SITE

Firefox Can’t Open This Page To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need t… (read more)

Firefox Can’t Open This Page

To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Many websites show this. How to overcome this

Asked by Dr. Anmol Godara 3 months ago

Last reply by cor-el 3 months ago

Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (read more)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by NarwhalKid 5 months ago

Last reply by TyDraniu 5 months ago

Kroger web site wil not open with fire fox but will open with google chrome

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-… (read more)

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

Asked by woodust 4 months ago

Last reply by jonzn4SUSE 3 months ago

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 5 months ago

Last reply by cor-el 5 months ago

Trying to connect to website.

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tri… (read more)

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

Asked by Larryjoy 4 months ago

Last reply by jonzn4SUSE 4 months ago

Website no longer accessible - but no problem with that website. Is Mozilla 'blocking' access?

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Fir… (read more)

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Firefox is owned/managed by an organization outside of the USA. After 3 or 4 days of attempting to open this specific website, I launched a Google browser and had no trouble opening the website. I am hoping that Mozilla is not going to the culture of suppressing religious freedoms by deciding which websites can and can not be accessed on that basis.

Asked by travelrew 4 months ago

Last reply by cor-el 4 months ago

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Asked by windspring12 4 months ago

Last reply by judmilla 1 month ago

Google not loading in Firefox

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine. Lately, when I type search criteria into the address bar and press Enter, noth… (read more)

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine.

Lately, when I type search criteria into the address bar and press Enter, nothing happens. And if I then try to navigate to google.com at that time, it just doesn't load at all. This doesn't happen every time, but it has been happening often enough to be annoying. So I just load up Yahoo instead to conduct my search.

No other site has this problem.

Is this a problem with google.com itself, or with Firefox's handling of it?

Asked by gambit47 4 months ago

Last reply by jonzn4SUSE 3 months ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 4 months ago

Last reply by Sky_Light 2 months ago

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (read more)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 5 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Some websites stopped opening

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DN… (read more)

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Asked by egor egor 4 months ago

Last reply by cor-el 4 months ago

Youtube not working in firefox

Hi there! I've been having problems with youtube not working in firefox lately. It's ONLY in firefox that it does this issue in, I've tried it in other browsers. Youtube … (read more)

Hi there! I've been having problems with youtube not working in firefox lately. It's ONLY in firefox that it does this issue in, I've tried it in other browsers. Youtube tends to just....stop buffering in firefox for some reason? My internet connection is not the issue so I'm not sure what I could do to mess with it, I've done a fresh install of firefox, I've cleared cache and cookies. I'm genuinely at a loss.

It takes FOREVER for it to actually s tart up in the video too. The video plays fine until it just...stops buffering and takes 5-10 minutes to load. As mentioned before this is only an issue in firefox.

Asked by nizzknob 5 months ago

Last reply by cor-el 5 months ago

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 5 months ago

Last reply by cor-el 4 months ago

fire fox browser

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It … (read more)

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

Asked by ralphhorn 4 months ago

Last reply by cor-el 4 months ago

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (read more)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Asked by Julian “jpakdel” P 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox 127+ Downloaded Filenames Appended With Underscores In Some Circumstances

Problem: When exporting or downloading content from the GUI in the digital forensics tool Velociraptor, underscores are appended to the beginning and end of filenames. Fi… (read more)

Problem: When exporting or downloading content from the GUI in the digital forensics tool Velociraptor, underscores are appended to the beginning and end of filenames. File is otherwise downloaded correctly, but removal of underscores necessary if original filename is desired. One hypothesis is that perhaps for security reasons there were changes made in Firefox 127 for how character escaping is performed.

Tested Operating Systems: Ubuntu 24.04, Windows 11 22H2, Windows 11 24H2, macOS Sonoma (14.5) Affected Firefox version(s): Confirmed 127.0, 127.0.1, 127.0.2 Tested Firefox versions which do not reproduce the behavior: 126.x, 125.x > Testing Microsoft Edge, Chromium, Google Chrome on Windows, macOS, Linux: files download with correct name as expected. Testing performed with clean installations on clean VMs with no add-ons enabled.

To reproduce: Download the latest release of Velociraptor from Github (at the time of this writing, 0.72.3) for preferred platform / operating system. Run Velociraptor using the gui switch, e.g. "$sudo velociraptor-v0.72.3-windows-amd64 gui" or "$ velociraptor-v0.72.3-windows-amd64.exe gui" Navigate to Server Artifacts and click the "+" icon at the top Search for Server.Utils.CreateMSI - select and press Launch Select the newly-created flow, click "Uploaded Files" tab and click vfs_path to download the file or, click the Notebook tab and click Download JSON or Download CSV buttons to download JSON or CSV respectively, underscores are appended to beginning and end of filenames.

Asked by admittedlyimawful 5 months ago

Last reply by Mike Cohen 3 months ago

E*Trade analyst research tab not displaying properly

The E*Trade analyst research tab does not display properly with text appearing over top of other text, strange numbers, and certain links inactivated. See attached exam… (read more)

The E*Trade analyst research tab does not display properly with text appearing over top of other text, strange numbers, and certain links inactivated. See attached example screenshots showing issues (yellow highlighting with Firefox) and proper display (green highlighting with Chrome). Thanks!

Asked by scphillips 4 months ago

Last reply by jonzn4SUSE 4 months ago

Development: Very specific problem with getting the caret position in a contenteditable div

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here t… (read more)

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here that fetches the caret's client rect: ``` function getCaretRect(): DOMRect | null {

 const sel = window.getSelection()
 if (!sel || sel.rangeCount === 0) return null
 const range = sel.getRangeAt(0)
 const rects = range.getClientRects()
 if (rects.length === 0) return null
 return rects[0]

} ``` Here is where the issue arises. Suppose I have a contenteditable div with two line breaks (no new lines), and the second line is smaller than the first one. If the caret is positioned somewhere that is further than the end of the second line, and I press the down arrow key, then left, for some reason the caret rect I get has all values set to zero, like this: `{ x: 0, y: 0, width: 0, height: 0, top: 0, right: 0, bottom: 0, left: 0 }` I will add an image to explain further.

I don't have this issue on Chromium based browsers, but cross browser support is important for me.

There is one more issue to do with caret manipulation which is how contenteditable divs are handled. On a Chromium based browser, if I have a parent div that's contenteditable, then another div that's not contenteditable (contenteditable="false" explicitly), then two children divs which are both contenteditable (or more), I can navigate through the divs freely using the arrow keys and focus is managed better alongside event handlers. This is not present on Firefox, however.

If this is not the right place to ask for help then please guide me where is more suitable.

Asked by Rayane Benamre 5 months ago

Last reply by cor-el 5 months ago