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mozilla pages don't load properly

Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons ins… (read more)

Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons installed and went back to factory settings, which didn't resolve the issue. Can you help? I have to access this support page by surfing with safari I am working on the latest OSX on Mac mini M1. Thanks! Elias

Asked by elias17 6 days ago

Answered by cor-el 5 days ago

  • Solved

Pinned tabs

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently.… (read more)

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Asked by tom.wiersma 6 days ago

Answered by cor-el 5 days ago

  • Solved

Facebook login

Hello you good folk out there. My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc. If I start in safe mode I am… (read more)

Hello you good folk out there.

My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc.

If I start in safe mode I am OK. I would like to start in full mode all the time!

Apple Mac, Big Sur 11.2.2 using Firefox and Duck Duck Go

Asked by cj10 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Browser won't open any sites

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Fi… (read more)

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Firefox. The browser window opens normally but clicking on any bookmark or typing a web addy manually does nothing...it just stays blank. When using a bookmark, no address propagates to the address bar. In an effort to fix this I have done Firefox refresh (a few times now), run Firefox in troubleshoot mode (a few times and at least once this caused Firefox to crash), uninstalled and reinstalled Firefox (twice, second time WITHOUT saving prior account settings), restarted computer and uninstalled adblocker.

Absolutely NO change from any of this. My laptop (Apple with Firefox) works fine and the desktop WILL browse just fine on MS Edge, so this is not a connectivity problem. Any ideas on fixing this would be greatly appreciated. TIA

Tim

Asked by tjhartney 6 days ago

Answered by tjhartney 3 days ago

  • Solved

autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 5 days ago

Answered by cor-el 4 days ago

  • Solved

Firefox 90.x causing 5C temperature increase in CPU

Firefox 90.x (when opened - all cache clean, all history etc clean) causes temperature of mac to increase from 32 to 37C without actually doing anything. When browsing (w… (read more)

Firefox 90.x (when opened - all cache clean, all history etc clean) causes temperature of mac to increase from 32 to 37C without actually doing anything. When browsing (without plugins) normal new sites, temperature increases to 40C.

How can I DOWNGRADE to v 89.x without losing info? Thank you.

Asked by Al 5 days ago

Answered by Al 5 days ago

  • Solved

Update notifications

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let… (read more)

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Asked by JNP 2 days ago

Answered by cor-el 1 day ago

  • Solved

Can't find Personalize button in the new tab

hi, I am on mac using 90.0.2 (64-bit). When I open a new tab, I don't see "Personalize" button anymore. How can I customize contents of the new tab? thanks, Thiha … (read more)

hi,

I am on mac using 90.0.2 (64-bit). When I open a new tab, I don't see "Personalize" button anymore. How can I customize contents of the new tab?

thanks, Thiha

Asked by thiha1 2 days ago

Answered by FredMcD 2 days ago

  • Solved
  • Archived

My Mac G5 OS10.3.9 is to old to get the latest upgrade. No solutions offered. Ownloading version 3.6.8 gets corrupt file message. What to do?

I have a Mac G5 system 10.3.9 too old to accept latest Firefox upgrade. Tried it and get 'corrupt file' message. What do I do? My hotmail account will not now work! This… (read more)

I have a Mac G5 system 10.3.9 too old to accept latest Firefox upgrade. Tried it and get 'corrupt file' message. What do I do? My hotmail account will not now work!

This happened

Every time Firefox opened

== A new upgrade notice appeared in on launching my Hotmail.

Asked by AnonymousUser 11 years ago

Answered by the-edmeister 11 years ago

  • Solved
  • Archived

Trying to upgrade to Firefox 3.6 on a Mac, 10.4.11. I'm being told I don't have sufficient priviledges. ??? (Thanks)

Having trouble trying to update to Firefox 3.6. I'm told I don't have sufficient privileges. Help is appreciated. This happened Just once or twice == trying to update to… (read more)

Having trouble trying to update to Firefox 3.6. I'm told I don't have sufficient privileges. Help is appreciated.

This happened

Just once or twice

== trying to update to Firefox 3.6 on a Mac, OSX 10.4.11

Asked by AnonymousUser 11 years ago

Answered by cor-el 11 years ago

  • Solved
  • Archived

Find 2.0.20 french version???

I have Mac Os 10.3.9. I can only use Firefox 2.0.20, but I can not find it anywhere to downlowd it! In french version if it is possible... Do you know where I can downloa… (read more)

I have Mac Os 10.3.9. I can only use Firefox 2.0.20, but I can not find it anywhere to downlowd it! In french version if it is possible... Do you know where I can download it? Thanks in advance!

Operating system

Mac Os 10,3,9

Asked by AnonymousUser 11 years ago

Answered by TXGuy 11 years ago

  • Solved
  • Archived

hotmail basic function (sending e-mail) won't work on Mac OS X 10.3.9

My Mac OS X 10.3.9 with Firefox cannot handle Hotmail basic function sending emails. I can't upgrade the browser. I can receive email. URL of affected sites http://www.h… (read more)

My Mac OS X 10.3.9 with Firefox cannot handle Hotmail basic function sending emails. I can't upgrade the browser. I can receive email.

URL of affected sites

http://www.hotmail.com

Asked by AnonymousUser 11 years ago

Answered by AnonymousUser 11 years ago

  • Solved
  • Archived

When I attempt to download Firefox 3.5.10 I get a warning stating "disk image failed to mount - corrupt image", what can I do?

I am attempting to download "Firefox 3.5.10", each attempt the results state "The disk image failed to mount due to corrupt image". I really need this browser for my on-l… (read more)

I am attempting to download "Firefox 3.5.10", each attempt the results state "The disk image failed to mount due to corrupt image". I really need this browser for my on-line learning. Please help! By the way 2.0 downloaded fine, but is not compatible with the University web site.

This happened

Every time Firefox opened

== Every time I attempted to download Firefox 3.5.10

Asked by AnonymousUser 11 years ago

Answered by cor-el 11 years ago

  • Solved
  • Archived

Stop Google from using Firefox Geolocation Feature

Not being paranoid, but how do I get google from ceasing to use the Firefox Geolocation Feature?? All it does is add time to loading web sites, not to mention I don't par… (read more)

Not being paranoid, but how do I get google from ceasing to use the Firefox Geolocation Feature?? All it does is add time to loading web sites, not to mention I don't particularly like anybody tracking my visitation. (ironic I use gmail, isn't it?)

== happens all the damn time

Asked by AnonymousUser 11 years ago

Answered by AnonymousUser 11 years ago

  • Solved
  • Archived

When downloading Firefox 3.6 the answer is: disk did not mount

when trying to upgrade Firefox the download proceeds but it prints out: Download failed to mount the disk. This happened Not sure how often == only when trying to upgrad… (read more)

when trying to upgrade Firefox the download proceeds but it prints out: Download failed to mount the disk.

This happened

Not sure how often

== only when trying to upgrade Firefox

Asked by AnonymousUser 11 years ago

Answered by TXGuy 11 years ago

  • Solved
  • Archived

What is the newest version of Firefox I can run on my little iMac 600mhz snow with 512mb memory, and where can I download it? Thank you, AllnightVi@aol.com

What is the newest version of Firefox I can run on my little iMac 600mhz snow with 512mb memory, and where can I download it? Right now I'm running OS X 10.3.9 and Firefo… (read more)

What is the newest version of Firefox I can run on my little iMac 600mhz snow with 512mb memory, and where can I download it? Right now I'm running OS X 10.3.9 and Firefox 2.0.0.20 Thank you, sincerely, Virgil Fritz, AllnightVi@aol.com

This happened

Every time Firefox opened

== I would access certain websites

Asked by AllnightVi 11 years ago

Answered by AnonymousUser 11 years ago

  • Solved
  • Archived

how to update Firefox on my Mac OSX 10.3.9, I currently have 2.0.0.20, I neither can not progress on Mac OSX as my HW is limited/old

I just wanted a possible update of firefox from 2.0.0.20 to higher on my Mac OSX 10.3.9. I can not go further on OSX as my hw is limited to that. This happened Not sure … (read more)

I just wanted a possible update of firefox from 2.0.0.20 to higher on my Mac OSX 10.3.9. I can not go further on OSX as my hw is limited to that.

This happened

Not sure how often

Asked by AnonymousUser 11 years ago

Answered by AnonymousUser 11 years ago

  • Solved
  • Archived

Cannot load 3.6 - disk image failed to mount - reason: corrupt image

Tried to load 3.6 and get the msg: disk image failed to mount. Reason: corrupt image. This happened Every time Firefox opened … (read more)

Tried to load 3.6 and get the msg: disk image failed to mount. Reason: corrupt image.

This happened

Every time Firefox opened

Asked by AnonymousUser 11 years ago

Answered by the-edmeister 11 years ago

  • Solved
  • Archived

Is there a FF update (from 2.0.0.20) I can use with Mac OS X10.3.9

I keep getting "update" messages from Firefox, but when I try to update I get a "corrupt image" message. I suspect I cannot update because I am using Mac OS X 10.3.9 and… (read more)

I keep getting "update" messages from Firefox, but when I try to update I get a "corrupt image" message. I suspect I cannot update because I am using Mac OS X 10.3.9 and the update is for 10.4. (I'm currently using Firefox 2/0/0/20.) Is there an update I could use? Or is it time for a new Mac?

This happened

A few times a week

Asked by AnonymousUser 11 years ago

Answered by the-edmeister 11 years ago

  • Solved
  • Archived

can't paste copied entries from online CSV file into Excel spreadsheet (chatted with zzxc on 5/3/10 at around 2.30 CST but got disconnected. did not get an answer ...)

Here is the transcript of a chat with Firefox community member zzxcon May 3/10 You are now chatting with Firefox community member zzxc zzxc: Hello zzxc: What happens wh… (read more)

Here is the transcript of a chat with Firefox community member zzxcon May 3/10


You are now chatting with Firefox community member zzxc zzxc: Hello zzxc: What happens when you attempt to download a .csv file? seegal: hello seegal: it doesn't copy zzxc: how are you trying to copy? seegal: pls bear with me I'm a slow typist. Just copy selected text Biolizard has joined the conversation. zzxc: ok - which text are you selecting? seegal: I reconcile my checkbook (spreadsheet this way). I copy the items in my online bank acc and paste it to the spreadsheet seegal: I'm using Firefox /2.0.0.19. Have no problem to do this. zzxc: Which version of OS X? seegal: In all newer version nothing happens when trying to paste- just doesn't paste zzxc: Firefox 2.0.0.x is no longer supported, and hasn't been supported in over a year zzxc: Paste into Excel, from Firefox? seegal: Sorry, I'm ahead... /2.0.0.19 seegal: Yes. I open my bank acc in Firefox zzxc: Which version of Excel? zzxc: It would really help if you could tell me step by step what you're doing. seegal: First re: your previous question: it's OS 10.4.11 seegal: About Excell: it'as 2004 version - the lasat one produced for Macs. The specific version is 11.3.7 seegal: So I open my bank acc online in Firfox (my primary browser). I copy the latest entry in the account and paste it into my Excel spreadsheet. zzxc: so, you copy direct from the web page without downloading a CSV file? seegal: What do you mean by downloading to CSV file? I could export from the https://chat-support.mozilla.com:9091/webchat/getimage?image=sendmessage&workgroup=support%40workgroup.chat-support.mozilla.comFirefox to the CSV file, but the other way around? zzxc: Are you copying your bank statement directly from the web site to Excel using the clipboard? seegal: sI don't use the clipboard. This is a mac. There is no need to do that. In PC it would be yes. zzxc: I need to know the exact steps you're taking to get them into excel zzxc: And I need to know what exactly goes wrong in the latest version of Firefox. seegal: Do you have a mac there with Firefox and Excel? It would be very easy to reproduce. Imagine you open an online bank acc, select some entries , click "copy", than proceed to your already open Excel spreadsheet and click' paste". That's it! zzxc: When this happens, do you get cryptic code pasted into Excel? seegal: As I said before: in all newer versions starting with 3.0 when I go to Excel to "paste" from my bank acc nothing happens. It does not paste. No, I don't get a cryptic code pasted, just NOTHING.

zzxc: what if you paste into MS Word instead? seegal: haven't tried that, the formatting most likely would be lost. Tried that with an other Exc el spreadsheet- it lost all the formating and pasted as continous text.

This happened

Every time Firefox opened

== Pls. see copy of the chat above. THIS A MAC OS X. In older versions, prior to 3.0 I could copy from CSV file on the website Ibank acc) and paste directly to my Excel spreadheet to reconcile my account.

Asked by seegal 11 years ago

Answered by zzxc 11 years ago