Firefox Community Forum

Certain PDFs only allow page view when opened in Firefox. When opened with other PDF viewing software or browsers (Microsoft Edge, Adobe Acrobat, Google Chrome), these PDFs allow continuous scrolling. I don't have this issue for most PDFs.

I've tried fixing the problem by editing the PDF settings in Adobe Acrobat but to no avail. When combining a PDF that works fine with a PDF that doesn't allow continuous scrolling in Firefox, it seems to take on the settings of not allowing continuous scrolling.

Examples (these link to documents from a Florida public document database): Example 1 (made with Power PDF Create) Example 2 (made with Adobe PDF Library): https://depedms.dep.state.fl.us:443/Oculus/servlet/shell?command=getEntity&[guid=5.506115.1]&[profile=Cleanup_Remediation]

Edit: Firefox 145.0.2, Windows 11

I tried several things, but nothing helped so far. I did an offline-scan with Windows Defender, I opened FF in troubleshoot mode, cleared cache etc. I got the following crash-ID:

bp-7a77a8ad-7637-4fba-bd20-9e4730251209

Maybe someone here is able to help me. Thanks in advance.

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a week old.

Just for testing, I tried to restore with one of the upgrade.jsonlz4 file, about 2 weeks old, but it also had no session. I then restored one that was 2 months old. That one had a session

Now, Firefox no longer generates the upgrade.jsonlz4 files

Firefox for Windows just updated to v146.0. Now I seem to have an extra bar under my toolbar and address panel. How do I remove it? I can't seem to drag it in the menu customiser.

I opened Firefox (V 145.0.2) on my Windows 11 laptop today and noticed that the starting window was the only one open, while I have had at least five windows open for quite some time. The "History|Recently closed windows" option is greyed out. I have closed and restarted Firefox dozens of times and my windows always came back until today. Is that window/tab history stored somewhere where I could recover it?

Thinking about backups of the browser state, I looked for my profile folder and discovered that it is empty - \Users\<username>\AppData\Roaming\mozilla is empty except for a file named vpn.moz. I then discovered that my profile seems instead to be stored under \Users\<username>\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles with the folder name e5di8bjy.default-release I now learned that this location is standard for installation via the Microsoft store - the so-called MSIX version. But it is wrong that the "About"profiles" page shows that my profile is in the AppData\Roaming, not the Packages, location. When I try to open that profile folder, I get a message telling me that it is not available on this computer. It seems like the profile info should be aware of the actual location?

Another Windows update, another instance of Firefox bookmarks being inaccessible :-( "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Now what? What are we supposed to do? Is Firefox doing anything about this problem, since it's become a regular occurrence? Help, please!

my windows 10 PC was saving my bookmarks perfectly and storing in bookmarks after pressing the "save" star (star turns black) until dec 4 but its no longer putting them in the bookmarks menu anymore even though star turned black? then also after numerous attempts to no avail a "edit" pop up came up and after pressing that it did not even come up with the drop down "save" option just a big nothing. My email is: [edited email from community support forum]. Can you help with this. (P.S. The article "Cant add change or save bookmarks" did not help either.) TIA.

my email account running windows 10 - used to show emails sent to myself in my inbox. It does in fact show the emails in the sent box but it never show up in the inbox. 7 years it always worked - now - ng, Please help as I use this feature to trouble shoot. Thank you - michael

Frequently when I hibernate my laptop firefox prevents its (as soon as it enters sleep it wakes up)

when I close firefox it hibernates fine

when I go to powercfg /REQUESTS its the audio card that is driving the wake up

In settings I have turned media.video-wakelock. to FALSE etc and firefox still wakes the computer

I was unexpectedly signed out of my account. I used my encryption key to sign back in which i have done before. I have never experienced this problem before. This time when i logged back in all of my saved passwords were gone. Is there any hope of fixing this issue?

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you PLEASE help??

When playing YouTube videos in fullscreen mode, the video appears to skip as would be expected with frame drops. However, with stats for nerds open on the videos, no frame drops are reported and buffer health is fine (40+ seconds).

I'm on an up to date version of FireFox, I've tried with hardware acceleration both enabled and disabled, I've tried opening task manager to see if system usage looked weird (it doesn't, although it's not like I can have TM running while the video is playing in fullscreen so hard to tell) and am at a complete loss. All drivers for CPU and GPU are verifiably up to date (did full system check three days ago) and the only conclusion I've been able to come to is that it must be either a problem with FireFox or a problem with YouTube. I've seen no recent reports on any of the forums that I can find pointing to either as the culprit. So if anyone has any further ideas or solutions, I'd love to here them.

I updated to version 146 today on Windows 10 and had to use administrator credentials. I have Mozilla Maintenance Service previously installed. I tried uninstalling MMS and then re-installed FF using full installer and selecting the custom option to install MMS. I cannot see the option in Settings..General 'Use a background service to install updates' (Screenshot attached) How can I fix this issue which has been present for some time?

The last couple of weeks or so (as of 121025), using Firefox is very slow. Is this another Firefox update issue, or Microsoft update issue, Norton update issue or a combination of different updates that aren't working together as has happened many times over the last few years.

Any known solutions to this new problem?

Thanks

Ron

Could you add more sorting options to the bookmarks toolbar.

My preference of listening to music on youtube has been to add the songs as bookmarks and using the bookmarks toolbar.

For long i have been irritated i could not inverse the order of them, so when i tried to tweak with it for a bit i clicked the sort by name and quickly learned there is no other controls than that. This might be kinda niche but still applys to many types of usage and i feel is pretty basic. I would like the possibility of making the the bookmark toolbar to sort invertedly from date added. I strongly think this already should be a thing and was quite shocked to learn it was so archaic.

With respect, a dedicated firefox user desperate for salvation.