Firefox does not sync

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all f… (read more)

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all features to sync in settings, and click on "sync' multiple times. But nothing is synced on my new computer. On the log I saw (about:sync-log):ab

    1. On new computer side

1674839909897 FirefoxAccounts ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined 1674839909897 FirefoxAccounts ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.jsm:1561:18) JS Stack trace: _error@FxAccounts.jsm:1561:18


1675070999227 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 491\" data: no]"}

    1. On previous computer side

Sync.ErrorHandler ERROR Sync encountered a login error Sync.Service DEBUG Not syncing:login returned false

Can you help me please ? Mrs RICHTER

Asked by Cannelle 14 minutes ago

Move sidebar to bottom

Can we move sidebar to bottom? I am interested in using a Find and Replace addon and have it snap to the bottom and appear where the vanilla Ctrl+F find bar appears. I kn… (read more)

Can we move sidebar to bottom? I am interested in using a Find and Replace addon and have it snap to the bottom and appear where the vanilla Ctrl+F find bar appears. I know there is no GUI option to do this as described in (https://mzl.la/3vUbsmq) which only offers left/right but could there be a way to do this with userchrome css? I would have no idea where to begin in coding such a thing.

Thanks

Asked by wlesney 6 days ago

Last reply by wlesney 17 minutes ago

Installed Firefox extensions to make recording on YouTube EZ , but now some songs blurr image

Please help me either with removing extensions on Firefox , I installed them to make recording songs more EZ, but now in YouTube on some songs the image is blurred … (read more)

Please help me either with removing extensions on Firefox , I installed them to make recording songs more EZ, but now in YouTube on some songs the image is blurred

Asked by Karla2u 1 hour ago

Last reply by jscher2000 - Support Volunteer 17 minutes ago

Firefox is causing a black screen

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get bac… (read more)

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Asked by hcleasby 3 months ago

Last reply by hcleasby 17 minutes ago

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 2 days ago

Last reply by jscher2000 - Support Volunteer 22 minutes ago

Backup

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I … (read more)

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I forgot my password. I used my email and activation link for a new password. After logging back into Mozilla, my bookmarks are gone. Nothing like creating a new account. It is very important for me to recover my data.

Robert Jablonski mail:[email address]

Asked by robert_jablonski 1 day ago

Last reply by robert_jablonski 25 minutes ago

firefox does not load a specific website

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem can … (read more)

Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Asked by rraj 1 hour ago

Last reply by jonzn4SUSE 32 minutes ago

crashing

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или з… (read more)

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или загрузить сразу же происходит падение. делал очистку и чистую установку удалял все аддоны проверял версии но ничего не помогает.ниже все последние отчеты по падениям bp-5258a840-e170-42ae-a91a-c86ef0230129 29.01.2023, 12:00 bp-9f26789e-7f92-4d89-8146-dd3cd0230123 23.01.2023, 15:18 bp-81b845d2-4422-4bd2-b462-8dbac0230123 23.01.2023, 15:18 bp-0a7f5964-634a-4789-9fb1-2ef520230123 23.01.2023, 15:14 bp-fa242af3-ebfd-4eca-bef7-ab7c50230123 23.01.2023, 15:11 bp-c711a64b-b942-4553-bb83-3d56e0230123 23.01.2023, 15:10 bp-7188edd5-7f6b-4f9f-a8d1-b48c60230123 23.01.2023, 15:08 bp-18a3eb0b-cdb3-4d6c-8363-0b3bc0230122 22.01.2023, 15:28 bp-e11e216a-e119-477f-a856-992350221207 07.12.2022, 13:52 bp-d74be234-27c4-46e1-9410-bac540221201 01.12.2022, 21:37 bp-94c9c72f-d557-4e85-bfba-f4ebe0221129 29.11.2022, 12:30 bp-2a8cf968-a783-4152-a1bd-7cc700221129 29.11.2022, 12:30 bp-a2660331-09a7-4692-907e-cd46b0221031 31.10.2022, 14:01 bp-717a4c22-e957-4046-8bdb-b11320221026 26.10.2022, 12:39 bp-c3f50104-9de4-4e9c-954b-38cbc0221026 26.10.2022, 12:35 bp-83773546-15a6-40a8-af96-ad25d0221024 25.10.2022, 0:23 bp-15aa9834-d969-40db-bcc6-e10340220906 06.09.2022, 10:33 bp-24567997-cde6-4616-a1cc-154470230129 29.01.2023, 18:19 bp-3e56a7e2-b9f0-49bb-bb23-b4c580230129 29.01.2023, 18:19 bp-77aa70d4-a97f-4d9f-ba27-e45910230129 29.01.2023, 18:19 bp-750e9d94-865f-4a29-9533-74d1f0230129 29.01.2023, 18:19 bp-b68c0ceb-159a-478c-a41d-e34390230129 29.01.2023, 18:19 bp-03222548-874f-417a-9551-e2c090230129 29.01.2023, 18:19 bp-42fe9c88-0b31-453d-8af4-2e00c0230129 29.01.2023, 18:19 bp-0bb24d82-e08e-49c2-be8d-043390230129 29.01.2023, 18:19 bp-4fefa779-6f52-4799-ba12-6252f0230129 29.01.2023, 18:19 bp-e7e35422-5ae1-43bf-9307-f0e720230129 29.01.2023, 18:19

Asked by thorny1 1 day ago

Last reply by jscher2000 - Support Volunteer 36 minutes ago

How do I remove the Extensions tab in the browser?

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications … (read more)

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications menu. I tried to drag this into the list of things you could hide in the customize toolbar section and there seems to be no way to remove it via right click either. Can someone help here?

I'm including an image of the icon in a screenshot, with a red box indicating the icon/tab/whatever in question.

Asked by Marc7 1 week ago

Last reply by jscher2000 - Support Volunteer 36 minutes ago

  • Solved

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (read more)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Asked by smlayton 3 days ago

Answered by smlayton 43 minutes ago

Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (read more)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Asked by newlak778 3 days ago

Last reply by jscher2000 - Support Volunteer 53 minutes ago

autofil not working

this is the question dougumbarger asked in 2022. There does not appear to be a solution posted I now have the same problem. Especially noted with ticketing sites like Tic… (read more)

this is the question dougumbarger asked in 2022. There does not appear to be a solution posted I now have the same problem. Especially noted with ticketing sites like Ticket master, Eventbrite.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again

Asked by janet19 1 hour ago

How con I hide the video and mic controller when I in call

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this… (read more)

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Asked by Hanu 6 days ago

Last reply by TyDraniu 2 hours ago

Half size letters

When I create a new document in Word, the letters become cut off at the top. My setting are OK. The first paragraph is fine but when I create a new paragraph, then all … (read more)

When I create a new document in Word, the letters become cut off at the top. My setting are OK. The first paragraph is fine but when I create a new paragraph, then all the letters appear half size after that. I have Windows 11.

Asked by condogal 2 hours ago

Foxfire Browser

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to op… (read more)

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to open Chrome, Google Photos and Gmail. Non would open. I then opened Google and found my sync was off. I tried to sign in and could not sign into my Google Account, I then spent several hours with Google support trying to find the problem. At last, it allowed me to sign in and restore all my Google account items. I then uninstalled Firefox as I didn't want to go thru this problem again.

Does anyone know why this occurred and how to avoid it again if I were to want to reinstall Foxfire?

Thanks for the help.

Ken

Asked by knmiller4734 17 hours ago

Last reply by knmiller4734 2 hours ago

Can't Select Downloads Folder

I'm running MacOS Ventura 13.2 on a M2 Macbook and Firefox 109.0 I can not select a Downloads folder and even if "Always Ask" is set, all Downloads of all types fail imme… (read more)

I'm running MacOS Ventura 13.2 on a M2 Macbook and Firefox 109.0

I can not select a Downloads folder and even if "Always Ask" is set, all Downloads of all types fail immediately.

See quick screenshare here: https://www.loom.com/share/c5bc3563630f4d1182199ee7787e32f4

I've tried many of the common things: uninstalled/reinstalled start with add-ons disabled refreshed

None of them solved the issue.

Any thoughts/insights?

Thanks!

Asked by dave341 3 hours ago

  • Solved

Firefox 109.0 on Linux Video Playback

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have n… (read more)

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have not enabled any new ad blocking and have also not changed any settings. Looking at the Troubleshooting Information in Firefox reveals nothing that is suspect.

Asked by jdawgnoonan 20 hours ago

Answered by cor-el 15 hours ago

Configure navigation bar empty (without search box)

Hello, I need your help: how can I set navigation bar without any item (hide all items of this bar)? I need that this bar appears but empty. The reason is that I want to … (read more)

Hello,

I need your help: how can I set navigation bar without any item (hide all items of this bar)? I need that this bar appears but empty. The reason is that I want to restrict options in Firefox (for all users) but let it be allowed open windows pop-up.

I got remove the menu button that is to the right of the whole (hamburger type), the forward and backward buttons that are to the left of the whole (which are the arrows to the right and to the left), the detention (which is the cross), etc. I did this with commands in userChrome.css file

But what I can't hide is the item where the url's are placed (search box). I just need to hide the search box. I wrote " #nav-bar { visibility: collapse !important ; } " in userChrome.css , and then all navigation bar is hidden but don't get windows of pop-up that I need them to appear.

The version of Firefox that I have is 108.0.1 (64 bits).

Could you help me, please? It's a little urgent. Thanks!!

Asked by sergio_orishass 4 hours ago