Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 1 hour ago

Last reply by cor-el 30 minutes ago

New Page Pocket recomendations re-enabling periodically

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself. Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 C… (read more)

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

  • I do not use pocket, at all
  • All settings that I can find related to pocket are disabled
  • I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
  • Does not correlate to version updates (Mint has automatic updates disabled in policies)
  • Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

Asked by FIGBird 3 days ago

Last reply by cor-el 48 minutes ago

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (read more)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Asked by PLS1 8 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 5 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 14 hours ago

Last reply by cor-el 4 hours ago

My bookmarks wont recover from my mozilla account

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says… (read more)

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Asked by nivar 1 day ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 1 day ago

Last reply by zeroknight 10 hours ago

Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (read more)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 1 day ago

Last reply by zeroknight 11 hours ago

Can only get to site in private mode

I have a website that I host. It is behind a proxy. It is a resolvable FQDN with DNS hosted by a major provider. The issue is when I browse to it via Firefox 124 it ev… (read more)

I have a website that I host. It is behind a proxy. It is a resolvable FQDN with DNS hosted by a major provider. The issue is when I browse to it via Firefox 124 it eventually errors out with connection reset, however if I open a private window it goes right there. I have tested other browsers and it works fine with them (Chrome, Safari, Vivaldi). I thought maybe it was plugins so I tried shutting off plugins one by one restarting after each one and that did not help. I tried in safe mode and could not get there. So I backed up my bookmarks and wiped out the directory and all for Firefox and tried on a fresh directory and that did not work except in private window mode.

Asked by Arianna Brandstetter 1 day ago

Last reply by zeroknight 11 hours ago

Windows 10 PC Firefox bookmarks have disappeared.

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions … (read more)

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions on how to copy into default profile. Then bookmarks disappeared from that profile also. I do NOT want to sync to my other device; it has its own bookmarks. How can I retrieve my bookmarks other than syncing?!! Seems like a lot of other folks have the same problem.

Asked by ecclesestelle 1 day ago

Last reply by zeroknight 11 hours ago

Updating Firefox & losing open tabs.

Yesterday, I was invited to update Firefox on my desk-top PC running Windows 10. When I did, all of my open tabs were absent from the new version. Luckily the old versi… (read more)

Yesterday, I was invited to update Firefox on my desk-top PC running Windows 10. When I did, all of my open tabs were absent from the new version. Luckily the old version was still open with my open tabs. Today, my old version opened again with the open tabs and a window that said the automatic updated didn't happen. It invited me to update again. I clicked on "More information" and it went to an error message. My question is, how do I save all of my open tabs when I update Firefox?

Asked by Eli Dumitru 1 day ago

Last reply by zeroknight 11 hours ago

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (read more)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 2 days ago

Last reply by zeroknight 11 hours ago

cannot install Firefox 124.0.2

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device speci… (read more)

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Asked by jdhersh 1 day ago

Last reply by zeroknight 12 hours ago

website shows a Mozilla error

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla… (read more)

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Would you kindly assist me with updating Mozilla? For example, I receive an error notification when I try to open (https://pdfmedicalbooks.com/).

Asked by Alvit Ubit 12 hours ago

Last reply by zeroknight 12 hours ago

Password Manager protection Security Flaw?

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different … (read more)

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different on my 2 PC's" in the archived Q&A section.

I love the Password manager and this is my main source to keep track of the 1000's of passwords we have to have to operate nowadays and they are easily accessible. It was always my issue that I felt they were very vulnerable as I had not turned on the Password protection due to bad past experience with not properly understanding the feature at first and being locked out of all my passwords or so it felt. I have now re-established this option and feel more secure(maybe foolishly). But, I believe there is a serious security flaw in Mozilla. I can understand that you offer the option to have different password on a per device basis. However I feel the implementation of this is very dangerous and can inadvertently expose all my passwords without my consent.

When I opened my new computer, I did set-up Firefox as my primary browser and enabled Syncing data. I made the foolish assumption that Syncing my password would offer me the same protection as the one I have on my main PC. I was surprised not to be asked for my main password when opening the browser nor do I recall been asked to set-up one new one for the new machine.

If my profile says that I want my passwords to be protected, I would at minima force the same default on any new browser install and require either authorization and / or verification from the original or another previously registered device before sharing the passwords. Passwords should be protected by default as defined i my profile. Otherwise, if my Firefox account is compromised, I will automatically expose all my passwords to anyone.

I do not recall, because I do not install Firefox everyday, but on my Android device, I was not asked whether I wanted to protect my passwords or not. They were by default or so it felt. Yes, they do not use my main password, they rely on my bio-metric info. So, there is a basic layer of protection. Why not in Windows?

Your thoughts?

Asked by Jmarc 2 days ago

Last reply by TechHorse 12 hours ago