I cannot access the Chewy.com website on Firefox.

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please … (read more)

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please address and fix it.

Open 15 1

Delete "Weitere Lesezeichen" in sidebar

Hi, I searched the web for deleting the item "Weitere Lesezeichen" in the sidebar. I found only solutions for the firefox 85. In Firefox 85 should be a field for hiding t… (read more)

Hi,

I searched the web for deleting the item "Weitere Lesezeichen" in the sidebar. I found only solutions for the firefox 85. In Firefox 85 should be a field for hiding this. Although in Firefox 150 it can`t be hided or deleted. I don`t need and I don`t want this "Weitere Lesezeichen". Any solutions?

Open 8

Snooze tabs not working after update, suggestions please?

Hi all, After the last update the former Mozilla Test Pilot "Snooze Tabs" isn't working for me any more, I tell a tab to snooze and it just stays where it is. https://add… (read more)

Hi all,

After the last update the former Mozilla Test Pilot "Snooze Tabs" isn't working for me any more, I tell a tab to snooze and it just stays where it is. https://addons.mozilla.org/en-GB/firefox/addon/snoozetabs/

I've tried running with addons disabled and then running with addons active again and the behaviour is the same. It's the same behaviour whether I run from the toolbar or the context menu.

I'm presuming this problem is related to Firefox update mechanics. Any suggestions for how to get this working again please?

Cheers :)

Open 6 2

Why does FF close without warning and wipe out the windows and tabs that were open when it crashed?

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF… (read more)

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF suddenly closed, without a "FF crashed..." message.When I clicked the icon to reopen it, it came up with the home page group of tabs instead of reopening the windows and tabs that were opened when it crashed. Worse, none of the previous months of history shows up and recently closed tabs and windows are both greyed out.

Is there a way of recovering the history of what I was working on at the time of the crash and what the hell is causing this? I am close to dumping FF and going with something else as this is highly annoying.

Open 6

new versions

with the last and now the most recent Facebook versions i ahve beem having problems with Facebook, now it may be Facebook but i have it more on Firefox even with… (read more)

with the last and now the most recent Facebook versions i ahve beem having problems with Facebook, now it may be Facebook but i have it more on Firefox even with extentions shut off i get i what is it please help

Open 4

Stop desktop icon from installing after update

I use Firefox frequently as it is the most useful browser I have. I want to keep a clean desktop and do not have icons on my desktop. Every time Firefox updates, it pla… (read more)

I use Firefox frequently as it is the most useful browser I have. I want to keep a clean desktop and do not have icons on my desktop. Every time Firefox updates, it places an icon on my desktop. I do not want it there and delete it. It is very, very annoying to have to delete every time there is an update. How can I keep that from putting it on my desktop? If the thinking is that if it gets put there, I will use it, that will be what keeps me from using it. If I cannot find a way to stop it, I will remove the program altogether and figure out a way to do the things I currently do with Firefox. Please let me know how to accomplish keeping my desktop clean.

Open 3

Why are my homepage website icons pushed together into a small area?

Hello, I have a few rows of website icons on my home screen for quick access to my most used sites. The rows were always spread across the screen so that the icons were a… (read more)

Hello, I have a few rows of website icons on my home screen for quick access to my most used sites. The rows were always spread across the screen so that the icons were a convenient size, and the text (i.e. labels) under the icons were complete and readable ... until yesterday. Now the icons are pushed together into a smaller area of the screen. Not only are the icons small, but the labels under many of them are truncated in order to fit into the smaller space. I did not make any changes to my settings so I don't know how or why this has happened. I am hoping that there is a way to restore the home page to its former state. Does anyone have a solution? Thanks for any help!

Open 3 1

Some Web Sites Running Slow on Firefox

Firefox runs some sites slows on one of my Windows 10 computers. I'm running Firefox on 4 Windows PCs and 3 of the 4 work just fine using the same synced profile. Fidelit… (read more)

Firefox runs some sites slows on one of my Windows 10 computers.

I'm running Firefox on 4 Windows PCs and 3 of the 4 work just fine using the same synced profile.

Fidelity.com and Amazon.com are 2 of the sites that are very slow to load. They will eventually load, but clicking on any links causes another slow load.

The same web sites are fast when I use MS Edge.

Troubleshooting steps I've taken (none of which have worked):

  • Refreshed Firefox
  • Created a new profile
  • Uninstalled Firefox leaving my old profile
  • Completely uninstalled Firefox and deleted my profile

Any thoughts on troubleshooting steps to take?

Open 2

Visited sites layout

On my home screen, the visited sites are all crammed to one side, lower left, and all narrow in their appearance. I prefer they look as they did before, with the "tabs" … (read more)

On my home screen, the visited sites are all crammed to one side, lower left, and all narrow in their appearance. I prefer they look as they did before, with the "tabs" or site boxes along the bottom of my regular sites. And I can't seem to "delete" the sites I visit; I can only dismiss them. And that often doesn't work as well either.

Open 2

Why Does Firefox Memory Usage Suddenly Spike?

I was doing some work, when suddenly everything slowed, I checked my Activity Monitor, and it showed Firefox at nearly 20 Gigs of RAM & about 30% of CPU usage! I open… (read more)

I was doing some work, when suddenly everything slowed, I checked my Activity Monitor, and it showed Firefox at nearly 20 Gigs of RAM & about 30% of CPU usage! I opened the Task Manager, and it only showed Firefox using 2 Gigs, and 25% of CPU. After a few minutes, the memory usage just as suddenly dropped down to the 2 Gigs as shown in Task Manager, and things seemed to be back to normal.

Why did this happen? I did nothing that would cause a spike, didn't open any new videos, or other high memory usage pages, or applications. I have seen FF showing a similar 20 Gigs of RAM usage, slowing everything down, several times recently, and wonder what could be causing these sudden spikes.

Open 2

Can't log in to Firefox on my new Linux Mint. It's asking 2FA but I can't see it on authenicator

I Can't log in to my for Firefox on my new Linux Mint laptop. It's asking 2FA but I can't see it on my proton authenicator. My username and password are ok. Then the 2FA… (read more)

I Can't log in to my for Firefox on my new Linux Mint laptop. It's asking 2FA but I can't see it on my proton authenicator. My username and password are ok. Then the 2FA box pops up asking me for the 2FA code. And I can't log in now to sync my Android Firefox with my Linux Mint Firefox. I recall setting up 2FA some years ago on Proton but don't recall ever using g it other than one. Can you please help?

Open 2

I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 2

One of my radio station sites is not being permitted to play

A radio station https://www.wfmt.com/schedule/ that has run successfully until today in Firefox no longer does, There is momentary blip of sound but then silence. It runs… (read more)

A radio station https://www.wfmt.com/schedule/ that has run successfully until today in Firefox no longer does, There is momentary blip of sound but then silence. It runs fine in Chrome. Another station continues to run successfully in Firefox

Open 2 18

Setting a custom search option as the default search doesn't seem to stick.

I created a custom search option for the No-AI version of DuckDuckGo but Firefox seems to be periodically resetting it back to regular DuckDuckGo. I haven't been able to … (read more)

I created a custom search option for the No-AI version of DuckDuckGo but Firefox seems to be periodically resetting it back to regular DuckDuckGo. I haven't been able to catch when it happens (my best guess is that it's getting reset after Firefox updates are applied but I can't test that until the next update happens) but it has happened multiple times. It stays as the default through exiting and restarting Firefox, but at some point it always seems to sneak back to using regular DuckDuckGo and I can't figure out how or why.

It isn't deleting the "DuckDuckGo No-AI" option when this happens, but it is changing the default search back to regular DuckDuckGo.

Open 1

The GPU is not working properly...intel core i7 1185g7

The GPU isn't working properly... I've attached screenshots of the browser I have installed. If needed, I can take any logs, etc. It's very frustrating - I have a fairly … (read more)

The GPU isn't working properly... I've attached screenshots of the browser I have installed. If needed, I can take any logs, etc. It's very frustrating - I have a fairly old processor and its GPU isn't working properly! If needed, I can create a thread on the forum and attach any information about my system. Sorry if I'm in the wrong place! Best regards, and thank you for the best browser in the world!

Open 1

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks show with the filled-in star icon. But I no longer get a dropdown wher… (read more)

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks show with the filled-in star icon. But I no longer get a dropdown where I can edit, tag, or delete an existing bookmark, and URLs I click on don't show up in Recently Bookmarked so they haven't been added.

The places.sqlite file in my profile is not read-only, and I restarted Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my new tabs page) and that made no difference.

Thanks in advance for any help!

Open 1

Privacy Policy from TD Bank (https://easyweb.td.com) appears at the bottom of every page

Privacy Policy from TD Bank (https://easyweb.td.com) appears at the bottom of every page change, no matter if "Accept All" has be selected. Moving from one account to ano… (read more)

Privacy Policy from TD Bank (https://easyweb.td.com) appears at the bottom of every page change, no matter if "Accept All" has be selected. Moving from one account to another causes this pop up to appear. This does not happen with Chrome. With Chrome, one "accept all" has been chosen, the pop up no longer appears

If I turn off Enhanced Tracking Protection the problem seems to stop.

Open 1