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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 13 hours ago

Last reply by beta-tester 12 hours ago

  • Solved

[Solved] Crash firefox. no Identifiant number

Hi, Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain. After the first lau… (read more)

Hi,

Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain.

After the first launch of firefox evrythings good, but after it become imposible to open the software. I try evrythings i can find on the firefox internet sites. delete cache, reinstall firefox, try others version...

i try to get the ID of the crash report in "%APPADATA%\Mozilla\Firefox\Crash Report\submitted" but the file name "submitted" doesn't appear. so, i sent you the message i could fing in the "events" file finded in "Crash Report".

I'm not sure if the informations a send you is the good one, so if you have any question, please ask them and if you needed tell me where to find more information which can be usefull.

Sorry for my english, i'm french, i try the make me understandable. I hope i succeeded.

Firefox version : 77.0.1

Thanks for your reading ! :D

Here the information :

https://gitlab.com/BertrandToffolon/FirefoxBug/-/blob/master/Bug

Asked by b.toffolon 4 weeks ago

Answered by b.toffolon 3 weeks ago

  • Solved

Firefox card failure

Hi there! My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or w… (read more)

Hi there!

My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or without it. Also it doesn't work on 2 different windows accounts with different browser settings. I can't do anything there, and when I run the browser I can see the page content for about 2 secs, and then suddenly it crashes. When I refresh it again, I can still see the content for only a short while and it breaks again (image in attachment shows it). I'll be thankful for any help with that problem. I've suspected it's some kind of virus but anti-virus program doesn't detect anything.

Asked by dominik.klej 1 month ago

Answered by FredMcD 1 month ago

Tab Crash

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or … (read more)

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

Asked by guyfromkcmo 2 months ago

Last reply by AMAN ARYAN 2 months ago

firefox crashing

here are the report that I submitted for the crashes bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 5/29/2020, 5:34 PM View bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 5/28/2020… (read more)

here are the report that I submitted for the crashes

bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 5/29/2020, 5:34 PM View bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 5/28/2020, 6:06 PM View bp-197e07f7-e35c-4195-b309-5a8350200527 5/27/2020, 6:12 PM View bp-ab769325-a0be-43f1-91c1-9a85c0200527 5/27/2020, 6:11 PM View bp-f259c9b8-1d74-4b6a-8516-1cfcd0200527 5/27/2020, 4:07 PM View bp-0a34199b-9c0e-4040-93a9-8f32b0200526 5/25/2020, 7:38 PM View bp-aba8b50b-f9d7-4bac-9b88-f9f3a0200526 5/25/2020, 7:25 PM View bp-56c3502f-0096-4993-a874-b22360200526 5/25/2020, 7:25 PM View bp-a7d4b03f-a610-403c-8346-a31be0200524 5/23/2020, 10:39 PM View bp-ce482496-fe9b-4fd3-8a59-de9e60200524 5/23/2020, 9:11 PM View bp-a4e5e07d-b881-4bf5-b8bc-9ade20200524 5/23/2020, 9:11 PM View bp-fbb1e292-1284-4258-a373-1c06d0200524 5/23/2020, 9:10 PM View bp-dbc20f44-cdd0-4105-a041-94c230200524 5/23/2020, 9:04 PM View bp-28fa6a94-1bb5-4bd0-8dc4-addd10200524 5/23/2020, 9:04 PM View bp-816b750e-af84-42ae-9bb7-1da6d0200524 5/23/2020, 9:04 PM View bp-efdabc47-0e27-4c09-bbbb-bdaa10200524 5/23/2020, 9:04 PM View bp-36a22996-b86d-4cd0-9cf1-cf9120200524 5/23/2020, 9:03 PM View bp-dfe8a70a-8084-4bf5-b453-9488e0200524 5/23/2020, 9:03 PM View bp-fcb3b2a2-3d30-4438-9f0e-0827c0200524 5/23/2020, 8:59 PM View bp-793d22d0-bb62-4d73-a6ad-164370200522 5/21/2020, 9:40 PM View bp-c16221ef-9924-4354-baf8-dfb0a0200522 5/21/2020, 9:36 PM View bp-607e952e-5d82-4436-9fe3-fc9e70200521 5/21/2020, 6:04 PM View bp-393f3e32-6dc9-4424-85f0-8a1fd0200521 5/21/2020, 4:43 PM View bp-09fd69a5-77be-4a2d-8640-2c3e80200521 5/21/2020, 4:33 PM View bp-10929dfa-deb3-4850-a913-4cd5b0200521 5/21/2020, 4:33 PM View bp-d3b5152c-b0ce-4401-b9f9-cdf9b0200521 5/21/2020, 4:32 PM View bp-d50c6627-6e4e-4ade-8438-37ffc0200519 5/19/2020, 4:09 PM View bp-071a7102-bccd-4947-a1a9-987eb0200519 5/19/2020, 4:08 PM View bp-556a2428-5910-4e94-96e4-3a6fc0200519 5/19/2020, 3:56 PM View bp-909a573d-0028-46af-9bdf-0eecf0200517 5/17/2020, 2:49 PM View bp-68802430-88d6-4987-bc81-642020200517 5/17/2020, 2:47 PM View bp-287a85ce-c5e9-4f69-9cc3-361820200517 5/17/2020, 2:47 PM View bp-381281da-552c-4770-ba67-d6bbe0200517 5/17/2020, 2:46 PM View bp-2fa3dcf3-b1b3-4fe4-8f31-ec3d50200517 5/17/2020, 2:40 PM View bp-c4a4605b-f098-4e17-9e33-f78090200517 5/17/2020, 2:39 PM View bp-8d395683-ee26-4283-9959-05ffe0200517 5/17/2020, 2:18 PM View bp-5560c40b-0203-47e0-9b6b-1c0fd0200516 5/15/2020, 10:23 PM View bp-fa14d450-fa85-489b-9e5e-900490200516 5/15/2020, 10:15 PM View bp-8d5f69c9-9251-4774-82e6-499c30200529 5/29/2020, 6:09 PM View bp-e3bcd7ca-a6c8-4d1b-aff5-4534b0200529 5/29/2020, 6:09 PM View bp-6c6e96d2-4209-43d9-81a4-82d4f0200529 5/29/2020, 6:09 PM View bp-d06317af-ef9d-4bae-ac4c-d8b0a0200529 5/29/2020, 6:09 PM View bp-42cc28ac-1d2e-492e-9674-2d46c0200529 5/29/2020, 6:09 PM View bp-7d401be3-e3e4-414e-bb34-05a3b0200529 5/29/2020, 6:09 PM View bp-11e9a07c-ee24-4f42-a4c0-a615e0200529 5/29/2020, 6:09 PM View bp-1d147b57-df35-4021-95af-3339d0200529 5/29/2020, 6:09 PM View bp-f46182d6-6232-4a23-b1ac-538100200529 5/29/2020, 6:09 PM View bp-12905c9f-6077-4e1e-8143-8f1a10200529 5/29/2020, 6:09 PM View bp-e9b58d6f-a5e1-4b6b-8f7b-e21cd0200529 5/29/2020, 6:09 PM View bp-92f8e50b-0be9-48fa-a285-081f00200529 5/29/2020, 6:09 PM View bp-75351d38-0d39-4eb7-bf1f-bddac0200529 5/29/2020, 6:09 PM View bp-6c9d9622-83c3-4e9e-9a5c-eec7f0200529 5/29/2020, 6:09 PM View bp-7196bf20-7d18-48cf-b726-a0eea0200529 5/29/2020, 6:09 PM View bp-e8e7461d-f3e7-42a8-9606-f14750200529 5/29/2020, 6:09 PM View bp-c056428f-ef3f-4b8a-975a-39edb0200529 5/29/2020, 6:09 PM View bp-0ce7eb9a-6709-4334-89b3-bfc690200529 5/29/2020, 6:09 PM View bp-c4f46f6d-5238-4efe-896b-0c10d0200529 5/29/2020, 6:09 PM View bp-4b513e8d-a3a8-4c21-86e8-648960200529 5/29/2020, 6:09 PM View bp-fc644cf0-9d86-4cf2-be2e-a18ff0200529 5/29/2020, 6:09 PM View bp-82ec89ee-2935-4c00-89aa-2498f0200529 5/29/2020, 6:09 PM View bp-831e4287-d614-454b-9798-a330c0200529 5/29/2020, 6:09 PM View bp-5b3b4f2f-00d6-4b41-b4ad-7d3c70200529 5/29/2020, 6:09 PM View bp-8d0c37fc-6bcf-47fb-b823-7c99a0200529 5/29/2020, 6:09 PM View bp-b6faa9d5-a8f6-4e19-b8e4-7b2b60200529 5/29/2020, 6:09 PM View bp-ed21f1f4-1dc4-491a-bedd-de4d70200529 5/29/2020, 6:09 PM View bp-f4a240f0-b3e6-493d-8734-251c60200529 5/29/2020, 6:09 PM View bp-2b3ebb99-3ed6-4921-af93-4e00a0200529 5/29/2020, 6:09 PM View bp-2a619d12-845a-4383-917f-592ca0200529 5/29/2020, 6:09 PM View bp-b1af67cb-fc82-4520-92d4-a2a110200529 5/29/2020, 6:09 PM View bp-b8c56ec9-aabe-4ffc-89eb-790950200529 5/29/2020, 6:09 PM View bp-5fed5eb8-70b0-4ef5-9dc8-d03ab0200529 5/29/2020, 6:09 PM View bp-41c64d18-9032-4806-9f95-86e3e0200529 5/29/2020, 6:09 PM View bp-963cbf34-1a3b-4c34-820d-02b480200529 5/29/2020, 6:09 PM View bp-e84acb1d-98a7-4332-9ccc-e9c890200529 5/29/2020, 6:09 PM View bp-fd6e7f01-5e46-4a18-948f-0f8dd0200529 5/29/2020, 6:09 PM View bp-57c98abf-2e62-4825-b829-d17850200529 5/29/2020, 6:09 PM View bp-39521fb3-743f-459e-ba7e-915e20200529 5/29/2020, 6:09 PM View bp-b67029ae-3138-4673-87bd-0ad090200529 5/29/2020, 6:09 PM View bp-4ac3b5ab-db02-4aea-b6c5-4fc610200529 5/29/2020, 6:09 PM View bp-a8c769b6-1283-4114-a593-5aa080200529 5/29/2020, 6:09 PM View bp-02fb397f-3b63-4319-89fd-c16570200529 5/29/2020, 6:09 PM View bp-d53c4ab9-e669-42d4-8c50-a06ff0200529 5/29/2020, 6:09 PM View bp-462d2e34-fadd-47f9-9018-3b8dd0200529 5/29/2020, 6:09 PM View bp-1830b883-1589-485e-917f-2c5a40200529 5/29/2020, 6:09 PM View bp-d5efab4d-88af-47a9-95b9-cfd650200529 5/29/2020, 6:09 PM View bp-dc2b999d-e18b-4bc0-a1b5-633f70200529 5/29/2020, 6:09 PM View bp-d564fa1b-b6c2-4684-b23c-4f43a0200529 5/29/2020, 6:09 PM View bp-fb5216fd-7d51-4c92-8cc9-636390200529 5/29/2020, 6:09 PM View bp-0931295f-0bfc-4169-afb8-a817f0200529 5/29/2020, 6:09 PM View bp-89e86bb0-5ae3-4a87-a72f-bae200200529 5/29/2020, 6:09 PM View bp-eaa9bfee-cdcb-4b52-818b-72e8a0200529 5/29/2020, 6:09 PM View bp-e746be71-73b4-44a7-a28f-f902a0200529 5/29/2020, 6:09 PM View bp-f0b4b60c-6868-49e1-943f-7f39f0200529 5/29/2020, 6:09 PM View bp-56f6f986-7df4-4adc-8be7-af5d00200529 5/29/2020, 6:09 PM View bp-21c3c14f-8c32-4e56-99a4-4ba000200529 5/29/2020, 6:09 PM View bp-04b92b9d-ba78-4c79-9b71-2ebcd0200529 5/29/2020, 6:09 PM View bp-c84a5065-6679-4b8f-bd2b-8b6170200529 5/29/2020, 6:09 PM View bp-2acd8ccf-0294-47a2-88b5-fda170200529 5/29/2020, 6:09 PM View bp-904c31a3-e8d4-4141-9c34-647ac0200529 5/29/2020, 6:09 PM View bp-2590ba65-49bd-4206-b3c7-019150200529 5/29/2020, 6:09 PM View bp-0015b460-737f-4a8a-a758-5dd000200529 5/29/2020, 6:09 PM View bp-051b2d7f-31d9-4b94-8b09-44c0f0200529 5/29/2020, 6:09 PM View bp-6f603dea-e472-4c06-9a3a-1f2e50200529 5/29/2020, 6:09 PM View bp-85d6c2bb-f6be-4e0c-b5fd-f97a90200529 5/29/2020, 6:09 PM View bp-92462163-6a91-4cb7-a4e8-7b6e30200529 5/29/2020, 6:09 PM View bp-f43a66fa-be34-4720-8c66-2bab00200529 5/29/2020, 6:09 PM View bp-0bf0381d-d06e-4812-bfbf-e06d50200529 5/29/2020, 6:09 PM View bp-a8ad1239-4c72-4a20-b4ad-539250200529 5/29/2020, 6:09 PM View bp-25e4101a-8e62-4ba4-83ae-60eda0200529 5/29/2020, 6:09 PM View bp-2f4c6a78-cee1-4864-bc78-fcea80200529 5/29/2020, 6:09 PM View bp-0341e1d9-d102-4e74-a290-da4c30200529 5/29/2020, 6:09 PM View bp-ded856c6-9d24-47e8-8ee1-5692d0200529 5/29/2020, 6:09 PM View bp-7db3b4f9-4358-4b48-a8da-665430200529 5/29/2020, 6:09 PM View bp-4fd98a37-4e6d-4d3f-ab49-139920200529 5/29/2020, 6:09 PM View bp-b41ea11c-8136-4ba6-8485-533f70200529 5/29/2020, 6:09 PM View bp-4eed0306-ac48-48ed-ac0a-5e2ba0200529 5/29/2020, 6:09 PM View bp-3237251b-78bf-454a-8795-20ff50200529 5/29/2020, 6:09 PM View bp-867a331c-f220-4394-be9e-210d70200529 5/29/2020, 6:09 PM View bp-3b5761fc-adbd-4dcd-aeb8-229d20200529 5/29/2020, 6:09 PM View bp-12d58309-c2f5-4076-b5ad-a63bd0200529 5/29/2020, 6:09 PM View bp-ce50c09e-3c4f-4fb1-99d7-568b20200529 5/29/2020, 6:09 PM View bp-64f714cb-29ee-4f81-87ad-dc41b0200529 5/29/2020, 6:09 PM View bp-e92251ff-e1f1-4792-88f1-314020200529 5/29/2020, 6:09 PM View bp-8ac799e2-f010-4789-80e7-90c200200529 5/29/2020, 6:09 PM View bp-4f54753d-ad52-4fbe-bf80-b4af40200529 5/29/2020, 6:09 PM View bp-7d44a808-24dd-4a6f-b6f6-441650200529 5/29/2020, 6:09 PM View bp-01b02e97-e814-4173-9e22-cbc4a0200529 5/29/2020, 6:09 PM View bp-18288176-7d76-4aac-876f-70dab0200529 5/29/2020, 6:09 PM View bp-b638316c-7271-417e-a203-2cd9c0200529 5/29/2020, 6:09 PM View bp-3ea88c73-16d8-4fa0-9ed6-2f4660200529 5/29/2020, 6:09 PM View bp-5102250a-b3b7-4d2f-bbee-8d6ca0200529 5/29/2020, 6:09 PM View bp-867a7d9f-8bfd-4dd1-9365-4d1bc0200529 5/29/2020, 6:09 PM View bp-9e3299ca-3367-4f19-bd1f-414c50200529 5/29/2020, 6:09 PM View bp-f37d973f-4c28-4358-b71b-47a5d0200529 5/29/2020, 6:09 PM View bp-1f4ffecf-9d55-4cf1-a61f-41b2c0200529 5/29/2020, 6:09 PM View bp-022a6b82-7376-4adc-ae0f-46a4e0200529 5/29/2020, 6:09 PM View bp-ae236e75-2830-4483-b727-7ecde0200529 5/29/2020, 6:09 PM View bp-929f08b3-587a-44eb-8149-1dc5b0200529 5/29/2020, 6:09 PM View bp-3a0caf24-0cb9-4fca-9ea5-5e12b0200529 5/29/2020, 6:09 PM View bp-61c7a2a1-0703-43f3-a00a-6f34d0200529 5/29/2020, 6:09 PM View bp-125181fa-df1a-4589-9253-677ef0200529 5/29/2020, 6:09 PM View bp-b38f1dc6-1f91-42a3-bef7-f17fc0200529 5/29/2020, 6:09 PM View bp-b767b731-411c-4ff1-ba25-dfa530200529 5/29/2020, 6:09 PM View bp-8f1544d8-3c1d-4e06-82ed-04d7d0200529 5/29/2020, 6:09 PM View bp-592a9eb3-dbe8-4075-946b-1eea10200529 5/29/2020, 6:09 PM View bp-295aef44-3601-45bf-b349-2c1510200529 5/29/2020, 6:09 PM View bp-a4ed9d1d-844b-4b32-8bce-08b070200529 5/29/2020, 6:09 PM View bp-78b49396-ad96-4d1f-b195-e6cd80200529 5/29/2020, 6:09 PM View bp-351e0980-6693-4ee4-b44c-f72390200529 5/29/2020, 6:09 PM View bp-985aeb25-fa5e-4727-862e-5e5990200529 5/29/2020, 6:09 PM View bp-267afd43-5ddb-4669-b324-01f740200529 5/29/2020, 6:09 PM View bp-35fdfd72-5bf5-4785-b8e2-826830200529 5/29/2020, 6:09 PM View bp-4c3dc6a0-1811-4bce-90f6-322130200529 5/29/2020, 6:09 PM View bp-bc80038a-e311-449f-b6b5-2c74c0200529 5/29/2020, 6:09 PM

Asked by bardjr777 2 months ago

Last reply by FredMcD 2 months ago

Appearance to have crashed

Yesterday my laptop began searching constantly not getting out for the home page. The cursor was lagging and moving in a choppy fashion. I run Windows 7 and know I need a… (read more)

Yesterday my laptop began searching constantly not getting out for the home page. The cursor was lagging and moving in a choppy fashion. I run Windows 7 and know I need a new device but that will have to wait a week or two

Asked by elliesheesley 2 months ago

Last reply by Tommy 2 months ago

Firefox keeps crashing after installing Netnanny Version 10

Hi I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I unins… (read more)

Hi

I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.

I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.

I will appreciate some help with this.

Thanks and regards jB

Asked by jebetancur 2 months ago

Last reply by FredMcD 2 months ago

Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (read more)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 2 months ago

Last reply by Tom 2 months ago

Firefox crashes - often

I'm rather desperate for help. I've been a Firefox user for years, and can't figure this out. My installation of Firefox 76.0.1 on Windows 10 crashes daily. It crashes … (read more)

I'm rather desperate for help. I've been a Firefox user for years, and can't figure this out.

My installation of Firefox 76.0.1 on Windows 10 crashes daily. It crashes in safe mode, my Windows is up to date, my video drivers are up to date. Before it crashes, I usually have one or more pages crash ("Gah! Your tab crashed"). After it crashes, it may or may not invoke the Mozilla crash reporter. Below are a few of the recent crash reports. Can anyone give me some guidance that might help stop the crashes?

Thanks!

bp-be7d292f-64b0-4a4f-83d2-31fea0200509 bp-865e146c-f5a8-4042-9247-cce7a0200507 bp-8179a418-8c2c-4c89-9c61-de0f70200505 bp-07a0e7f8-47b8-49d6-82c0-74e760200505 bp-dcfc7eb1-9b4d-4eaf-86c1-551060200505 bp-82547851-f40e-44cf-980a-135920200505

Asked by Scott Carter 3 months ago

Last reply by Scott Carter 3 months ago

  • Solved

Firefox crashes

クラッシュ ID: bp-b25a7c89-0f2d-4f8a-adc1-3531c0200218 PC;panasonicCF-SZ6 1)firefoxを起動するとクラッシュレポータが出て前に進まない、  セーフティで立ち上げて、リフレッシュはうまくいくが、クラッシュレポータに戻りループ状態 2)ESETを外してもクラッシュレポータが… (read more)

クラッシュ ID: bp-b25a7c89-0f2d-4f8a-adc1-3531c0200218 PC;panasonicCF-SZ6 1)firefoxを起動するとクラッシュレポータが出て前に進まない、  セーフティで立ち上げて、リフレッシュはうまくいくが、クラッシュレポータに戻りループ状態 2)ESETを外してもクラッシュレポータが必ず出て閉じて再起動しても必ずクラッシュレポータが出る 3)WIN10 を再起動しても同じ 4)再インスツールしても、その途中でクラッシュレポータが出て進まない 5)同期しているPC側の拡張機能、アドオンを外しても同じ 6)クローム、IE、edgeは快適

Asked by にしん御殿の魔法の杖 5 months ago

Answered by FredMcD 5 months ago

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (read more)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Ben Curthoys 5 months ago

Last reply by Roland Tanglao 4 months ago

Nameless plugin (Plugin "" crashed) crashes on Amazon music and Crunchyroll

Every time i try to play music on Amazon Music or a video on Crunchyroll, some nameless plugin crashes and i can't stream the media files. If i try to send a report, noth… (read more)

Every time i try to play music on Amazon Music or a video on Crunchyroll, some nameless plugin crashes and i can't stream the media files. If i try to send a report, nothing happens. It's not even listed in about:crashes. The funny thing is, that even if crunchyrolls videos are embedded into another website, the plugin crashes there too. But since it doesn't show a plugin name, i'm not sure what crashes there exactly... I tried to start firefox in safe mode and even reinstalled it, nothing changes, so it can't be my add-ons (i disabled / deinstalled them).

I hope, someone can help me.

I'm german by the way, so my screenshot is in german, too.

Asked by niko.goetze 5 months ago

Last reply by niko.goetze 4 months ago

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (read more)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

Asked by BLNK 5 months ago

Last reply by Roland Tanglao 5 months ago

  • Solved

How to stop firefox from crashing every tab

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older… (read more)

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Asked by lenstalkhru 5 months ago

Answered by lenstalkhru 5 months ago

Firefox Crash Again, Again

Hello, I love Firefox but it gives a lot of errors. Why does this cause problems? If I can't find a solution, I will delete Firefox. I need help! https://crash-stats.mozi… (read more)

Asked by 2fan1kar 5 months ago

Last reply by FredMcD 5 months ago

  • Solved
  • Archived

Firefox crashes

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but fire… (read more)

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but firefox. I've tried uninstall/install, uninstall & extensive removal of all remaining mozilla/firefox files and cleaned registry with regedit all relevant instances of firefox. then reinstalled but still failed in the same way.

Asked by rebob7 7 months ago

Answered by rebob7 6 months ago

  • Archived

Hello. My browser has crashes every time

id from: bp-d8f26150-6885-4fac-88d0-5678d0200113 When i try to open any sites. Ill send you iD in details. Ill tried to strat broweser in safe mode, try to reset all sett… (read more)

id from: bp-d8f26150-6885-4fac-88d0-5678d0200113

When i try to open any sites. Ill send you iD in details. Ill tried to strat broweser in safe mode, try to reset all setting and extentions. Nothing was help.

Asked by nata 7 months ago

Last reply by philipp 7 months ago

  • Solved
  • Archived

Mozilla Crash Reporter has been appearing intermittently and now cannot open Firefox at all

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the… (read more)

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the programme and installed the very latest version, but to no avail.

My crash ID isbp-cf98f93e-6ab7-4a52-bdf3-f0b940200110

Asked by MikeP. 7 months ago

Answered by MikeP. 7 months ago

  • Archived

Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (read more)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Asked by AntonKryloc 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Firefox tab crashes when opening Mozilla Support page, Youtube videos and others.

Good evening ! After reinstalling Windows 10 1809 properly on my computer (total reset), Firefox is unable to access some websites and content such as Mozilla Support pag… (read more)

Good evening !

After reinstalling Windows 10 1809 properly on my computer (total reset), Firefox is unable to access some websites and content such as Mozilla Support page or YouTube videos:

Some details :

- It does'nt happen with other web browsers (tested on Chrome, Edge and Opera). - Youtube homepage loads just fine, but the crash happens when I click on a video, no matter if I'm logged in or not. - Mozilla homepage works just fine, but support page is impossible to reach (I had to use Opera to write these lines) -I installed Microsoft Feature Pack (this one : https://www.microsoft.com/en-us/software-download/mediafeaturepack), but no improvement. - I tryed to reset the USERAGENT but it was already by default. - I tryed to reinstall Firefox, no improvement. - I have tryed with and without Adobe Flash, no difference, problem is still here.

Here you can see the 7 last error codes found in about:crashes

344c8a0b-7a38-4cd0-b3f7-8a6c3c1630ed 19e98c18-8d14-40d7-b660-351e6c7529e7 593cd913-14f3-4f1c-85c9-897709b2ff9b bc7f1c0e-26e3-47ac-b569-7c2bc6526001 3af8b757-f42d-4d26-bba0-540262e5db55 ed6bf7de-cf15-41c0-a6be-b483007eecd6 ca0b034e-ef1f-49d2-aec0-91d9ad9415d9

Here is a couplet of websites that are impossible to reach at all at the moment, but there should be more ... https://www.clubic.com/ https://www.gettyimages.fr/


My Windows is brand new and official, I have a tower system that works perfectly fine except for this problem, which is very weird, that's why I'm askig you some help !

Thanks for your precious help and for your time.

Guillaume

Asked by guiiza96 1 year ago

Answered by philipp 1 year ago