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The page isn’t redirecting properly

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating... The page isn’t redirecting properly Firef… (read more)

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

Asked by natbamforth 5 months ago

Last reply by Merlin1951 1 week ago

Firefox 96.03 on Mac Monterey doesn't display Cyrillic fonts correctly

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this … (read more)

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Asked by six10 4 months ago

Last reply by gevangasteren 2 weeks ago

Help please! Bookmarks lost and no restore file of bookmarks kept

Please let me know how I can get my old bookmarks as I do not have any on file in the restore area the only ones I have are five teen year old ones, Can you please help m… (read more)

Please let me know how I can get my old bookmarks as I do not have any on file in the restore area the only ones I have are five teen year old ones, Can you please help me restore them to the my original ones?

Asked by filipsali 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (read more)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Asked by martingaul3378 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

how to open new link in a new tab browser

For years I have been using Firefox. If I clicked on a hyperlink in any of my programs, Outlook messages, websites etc, Firefox opened a new tab. That behaviour has sud… (read more)

For years I have been using Firefox. If I clicked on a hyperlink in any of my programs, Outlook messages, websites etc, Firefox opened a new tab. That behaviour has suddenly stopped for websites including this one occasionally. It seems to still work for Outlook. Has Firefox changed its policy?

The advice on https://support.mozilla.org/en-US/questions/1283295 is to edit browser.link.open_newwindow (3) 1:current tab; 2:new window; 3:new tab; But that is already set to 3.

What other settings might work? And why has this been changed?

Asked by cvhorie 5 months ago

Last reply by cor-el 1 month ago

Need to stop ongoing-continous Pop up Notifications to update Firefox

bold text If I accept your FireFox Update, your Notifications commence immediately. Every single web page I open , there is FireFox Update POPUP Notification, sitting ove… (read more)

bold text If I accept your FireFox Update, your Notifications commence immediately.

Every single web page I open , there is FireFox Update POPUP Notification, sitting over the top right of every singe Web page,

I close the Pop-up, If I reload the page..NEW POP UP - ""UPDATE FIREFOX

i OPEN ANY NEW PAGE, THERE IS YOUR POPUP UPDATE FIREFOX AGAIN, SITTING ATOP EVRY SHOPIING BAG, OVER HISTORY, OVER CONTROLS, OVER SIDEBAR

CAN MOZILLA NOT SEE HOW MUCH YOU ARE UPSETTING YOUR CUSTOMERS?


PLEASE ADVISE.

THANKS, EL FOX

Asked by JusticeSleuthe 1 month ago

Last reply by Dropa 1 month ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 6 months ago

Last reply by nzmusiclover2192 1 month ago

Google calendar reminders don't automatically display by default

When my Google calendar loads in Firefox the reminder entries don't display by default. All other calendar entries such as appointments, birthdays, etc. display just fine… (read more)

When my Google calendar loads in Firefox the reminder entries don't display by default. All other calendar entries such as appointments, birthdays, etc. display just fine. To make the reminders display, I have to click on the calendar main menu (the three lines) and check the box next to reminders. Then the reminders display fine. However, the next time I start Firefox the reminders once again don't display. Once I have the reminders set I save the settings, but that doesn't help. I don't have this issue with Edge or Chrome. Has anyone else run into this, and if so, have they been able to fix it? Richard

Asked by Richard 5 months ago

Last reply by cor-el 1 month ago

  • Solved

Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time,… (read more)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 4 months ago

Answered by Ibon Castilla Varela 1 month ago

  • Solved

Suggestions

Hello! Please, implement the built-in speed dial, like in Opera and Vivaldi. It's extremely convenient and useful, lots of people need this. I've been using Firefox for m… (read more)

Hello! Please, implement the built-in speed dial, like in Opera and Vivaldi. It's extremely convenient and useful, lots of people need this. I've been using Firefox for more than 10 years and I hate your stupid "Firefox Home" page (sorry) on desktop and Android with icons that add automatically and I can't change and locate. It's inconvenient and completely useless. It would be great if you create something like Opera 12.17 or 12.18 had. In addition, please remove the "close" button in the last tab. I know that I can do it via the "config mode" (browser.tabs.closeWindowWithLastTab), but it's not user-friendly. It's inconvenient when you close the tab just to return home, but the whole browser closes. It makes me nervous. Thank you in advance! You are doing a great job, wish you good luck, and hope that one day Firefox will be more popular than Chromium-based browsers.

Asked by bdbsckxz 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox background is now Black.

how can I restore to white, the black background on the Firefox Browser, even my menus have turned black. I have tried through my normal settings and although it states I… (read more)

how can I restore to white, the black background on the Firefox Browser, even my menus have turned black. I have tried through my normal settings and although it states I have a white background. It doesn't

Asked by Swann 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 6 months ago

Last reply by joemartinello 1 month ago

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgroun… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 5 months ago

Last reply by Paul 1 month ago

  • Solved

Hardware Video Decoding not working for Intel Quick Sync Video (QSV) on Windows 11

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics: - I tested this on two separate PC - one laptop wi… (read more)

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Asked by qwqdragon 5 months ago

Answered by qwqdragon 1 month ago

  • Solved

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago