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History gone each time after last 3 updates

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, oth… (read more)

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

Asked by Bruce Lamond 1 day ago

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 2 weeks ago

Last reply by Chama 1 day ago

Restoring backup

Dear Sir,Mrs, I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox… (read more)

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

Asked by mvst_50 1 day ago

Browsing Issues

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or sa… (read more)

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or save, and my whole system freezes. I have to turn off the pc, then logon. I then open CC Cleaner to clear out the issues only to find that there could be 5000+ items in my browser history, a few hundred cookies all in that short period of time - 3 minutes all this stuff clogs up my computer. CC Cleaner will remove all this junk. I then open up Firefox, get into AOL, start another session. Could be I am able to continue to read my emails for a short period or a long period of time, just reading email, then the computer freezes up again. I have to turn off the machine, turn it back on, get into CC Cleaner and clear out the 5000+ browsing history items and cookies. There is no way that I can capture this CC Cleaner Screen information.

One thing that I thought about is that AOL is spamming me with thousands of junk ads, flashing in and out, on the right side of the screen as I read my email or even just open AOL. Since Yahoo took over AOL and redid AOL in the image of Yahoo, things are a horror. I made a formal complaint with the Ad Agency (forgot the name), opted out of all the ads that I am allowed to opt out and nothing gets better. The Ad Agency is of no help. Does anyone have an idea what is going on / what I can do to stop this?

Asked by trshob 1 day ago

New User Education

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thoug… (read more)

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thought that everybody understands, but it is not true. It would be helpful if there was a term definition for each term and symbol used. I find my self in a kind of rabbit hole when trying to do things, and even when I ask for help, there is no term definition help.

Asked by wclaiborn 1 day ago

Youtube Videos keep pausing aka freezing when browsing in a new tab.

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few mont… (read more)

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few months.

When I have a streaming youtube music link open when I try to open another tab the Music Stops playing and Video Freezes and cant have the audio in the background continue.

I have tried several Add-on's that are suppose to fix it they do not work. Have also tried the following about:config edits

widget.windows.window_occlusion_tracking.enabled set to false and media.block-autoplay-until-in-foreground set to false Before these would fix the issue till the update to the above update now they no longer work.

Have also tried using the Troubleshoot Mode which makes no difference.

Asked by bpreece1 1 day ago

Firefox for Mac OS freezing when attempting to access gmail

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Ap… (read more)

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Apple forum, but not this particular problem. Any suggestions? Thank you.

Asked by Edward Schneider 1 day ago

Updating firefox has become too complicated

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile. With all that i… (read more)

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Asked by xamama 5 days ago

Last reply by xamama 5 days ago

Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (read more)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Asked by soles329 6 days ago

Last reply by soles329 1 day ago

Error while trying to Login to a PARTICULAR website

The website is https://groceries.morrisons.com/webshop/startWebshop.do I enter my username & password and nothing happens. This occurs when I use Dashlane AND also … (read more)

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

Asked by IanM 3 days ago

Last reply by IanM 2 days ago

Firefox wont stay as default browser

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead. I keep changing i… (read more)

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead.

I keep changing it back via both Firefoxs settings and via Windows default settings but within 10 minutes it falls off again.

How can I make sure Firefox stays as my default browser?

Asked by Matt Westrup 2 days ago

Bookmark Folders

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would l… (read more)

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would like to have a subfolder for each state. Please help!

Asked by johnglavin 2 days ago

Location not blocked.

I use Firefox with a VPN. I also use the Chameleon extension to alter my fingerprint. When I log into Messenger.com it asks if this is me and gives my actual, physical lo… (read more)

I use Firefox with a VPN. I also use the Chameleon extension to alter my fingerprint. When I log into Messenger.com it asks if this is me and gives my actual, physical location. I've checked in settings under location and it doesn't show any sites requesting my location. I have it open in one of the tabs where it's showing my location. I have block all location requests checked. How can I get Firefox to not show my physical location?

Also on this page, it gives I'm using Firefox and the OS I'm using. Both are supposed to be changed for fingerprinting protection.

This looks like it could be a big security loophole. Any help is appreciated.

Asked by 95rhino404 2 days ago

Hover cards occassionally stop working

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Event… (read more)

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Eventually the cards come back on their own.

Not a crucial issue, frankly, but an annoying one, and I'd like to know why it keeps happening and what can be done to stop it.

Asked by damien.williams7 2 days ago

The Firefox icon on my Task Bar only opens an ad "Get Firefox for Desktop" Need access to real start page.

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "… (read more)

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Asked by GregS 2 days ago

Ability to disable RTX HDR on selective sites?

Right now i love my HDR content in most scenarios, except on a few sites where its just bad. Is it possible to be able to block it on certain sites where you dont want to… (read more)

Right now i love my HDR content in most scenarios, except on a few sites where its just bad. Is it possible to be able to block it on certain sites where you dont want to apply it?

Asked by Dajova 2 days ago

Last reply by Dajova 2 days ago

Lost bookmarks

Hello, Relevant system referenced below: MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673) I have a case of vanishing bookmarks. I… (read more)

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.


I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

Asked by wuzupdc 2 weeks ago

Last reply by wuzupdc 2 days ago