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Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 2 months ago

Last reply by cor-el 2 months ago

Content Filters

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all… (read more)

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

Asked by reuvenmelka 2 months ago

Last reply by cor-el 2 months ago

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (read more)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 2 months ago

Last reply by cor-el 2 months ago

Search with Startpage in address bar

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image). Press Enter, and the Startpage results page for this … (read more)

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image).

Press Enter, and the Startpage results page for this search phrase would show up. Somehow, this has now changed. I press Enter, but the result is just the Startpage home page, with a blank search box (see second image). So I then have to type the same phrase in again in Startpage's own box. This just trips me up.

The crazy thing is that this only happens sometimes - but more often than not. I haven't seen it work right for weeks: I just did it now to make screenshots, and it worked wrong. I just did it again and it worked as expected: pressing Enter took me to Startpage's results.

Any clues how to change settings to fix this?

Asked by sebthirlway 2 months ago

Last reply by zeroknight 2 months ago

Pocket persistently returning after latest update

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to dis… (read more)

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to disable it every time. Mozilla, if you are smart, you will choose not to go in the direction of Google. You already don't have much of a user base and you don't want to lose what you do have left. This is disappointing and you've pretty much guaranteed I'm not using Firefox anymore.

Asked by Levi Neuwirth 2 months ago

Last reply by zeroknight 2 months ago

Where did my Firefox bookmarks go?

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that… (read more)

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that were saved in the previous Firefox browser are gone! Most of my useful bookmarks were in Firefox. Where are they, and how do I get them back?

Asked by cowsters 2 months ago

Last reply by zeroknight 2 months ago

version 122.0.0 not being accepted by twitch

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work … (read more)

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work related reasons.

Asked by fryemediadesigns 2 months ago

Last reply by zeroknight 2 months ago

Possible Firefox phase out (again).

Earlier this week, our local IT expert informed us that while Firefox would still be available, it will have no further development. I am looking at updating my Windows … (read more)

Earlier this week, our local IT expert informed us that while Firefox would still be available, it will have no further development. I am looking at updating my Windows systems to Win11 and would like to know if this is true?

Asked by lkwaller 2 months ago

Last reply by James 2 months ago

new version won't load yahoo.com

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no p… (read more)

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no page loads. The page loads fine in Chrome.

Asked by let98007 2 months ago

Last reply by jonzn4SUSE 2 months ago

Ancestry.com will work under Chrome but not Firefox

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome. … (read more)

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

Asked by tempesto 2 months ago

Last reply by zeroknight 2 months ago

Scroll bar issue

Firefox has an issue with the scroll bar on certain websites which makes it befin flashing and creeping towards the top of the page on some websites (See attached gif). T… (read more)

Firefox has an issue with the scroll bar on certain websites which makes it befin flashing and creeping towards the top of the page on some websites (See attached gif). This is particularly an issue on whilst logged into my university study portal.

I have already troubleshooted this by: - Disabling add-on's - Deactivating smooth scrolling - Deactivating auto-scrolling - Deactivating enhanced tracking protection. Nothing has resolved the issue.

Asked by Eliot. 2 months ago

Last reply by cor-el 2 months ago

Default keyboard shortcuts, most notably Ctrl-W

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I woul… (read more)

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

Asked by erer.tink+ff 2 months ago

Last reply by cor-el 1 month ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 2 months ago

Last reply by jonzn4SUSE 2 months ago

Browser stuck in loop when opening Markdown file

When i attempt to open any file ending in .md - even an empty file - the browser opens a new tab repeatedly, failing to ever render the file. Ubuntu 20.04 Firefox 122.0… (read more)

When i attempt to open any file ending in .md - even an empty file - the browser opens a new tab repeatedly, failing to ever render the file.

Ubuntu 20.04 Firefox 122.0.1

Settings > General > Applications: Content Type = Markdown Document Action = Open in Firefox

Extensions and Themes > Extensions None

As a workaround, I set Action = Save File for Content Type = Markdown Document. This allows me to stop the loop, but it never renders the document.

Asked by seaquench 2 months ago

Last reply by cor-el 2 months ago

Password recovery

Hello, Recently I realized that the vast majority of my passwords were no longer present in the Firefox password manager. When looking at my profile's logins.json file, … (read more)

Hello,

Recently I realized that the vast majority of my passwords were no longer present in the Firefox password manager. When looking at my profile's logins.json file, they are all present, yet only the last two are visible in the password manager itself. I've tried refreshing Firefox, restarting my PC, and creating a new profile and copying over both the logins.json and key4 files to it, yet the issue remains. Is there a way to decrypt the logins.json file using both it and the key4 file so that I could import into Firefox as a CSV? Thanks in advance.

Asked by nathankwon98 2 months ago

Last reply by cor-el 2 months ago

Opening Outlook emails error message

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it… (read more)

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it. This problem started yesterday 2.8.2024

Asked by dina.hargrave 2 months ago

Last reply by jonzn4SUSE 2 months ago

blocking a website from loading

I keep getting rerouted to a malicious McAfee Antivirus software page stating my computer has 5 viruses and my Mcafee subscription has expired, etc. I don't have that sof… (read more)

I keep getting rerouted to a malicious McAfee Antivirus software page stating my computer has 5 viruses and my Mcafee subscription has expired, etc. I don't have that software & NEVER plan to use it. How do I block the URL from loading? This should be SIMPLE in the Mozilla settings, can't find anything regarding web filters or page blocking.

Asked by Tony X 2 months ago

Last reply by zeroknight 2 months ago