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Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 2 months ago

Last reply by TNorth 1 hour ago

  • Solved

Getting tabs across full width of window

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate t… (read more)

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate the right 50% of the tab bar. I have found plenty of advice about how to set minimum and maximum sizes for the tabs themselves, but that is not my problem. I want to be able to see all of my tabs when there is plenty of room to show them. Any way to solve this?

Asked by wendiwoman2 1 day ago

Answered by cor-el 2 hours ago

Deleted web browsers

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do? … (read more)

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do?

Asked by roland39 13 hours ago

Last reply by FredMcD 11 hours ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 2 days ago

Add ons and Extensions

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disa… (read more)

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disappeared from my tool bar immediately after FireFox version 96.0 updated 2 days ago on my windows 10 home laptop? I followed instructions in Mozilla support forums to customize the tool bar settings and reset default settings as instructed and even said "Abbra cadabra" and just like a bad magic trick nothing changed. I have uninstalled them and reinstalled them after rebooting except for AVD which FireFox no longer offers as an Addon extension ??? I read an article written by a volunteer to another person asking for help with these exact problems that started exactly after the version96.0 update , the person asked where to get the older version 95.0 back because all these features work in that version and the volunteer made a complete fool and liar out of himself saying that going back to older versions rarely solved the issues and that the new update had absolutely nothing to do with causing these issues. So either I also am mentally ill and imagining all these issues or that volunteer needs to apologize to the lady and print a retraction. The only thing that changed on my system was from version 95.0 to 96.0 nothing else and I checked with HP support assistant that came factory installed when I bought this laptop from HP direct 8 months ago as well as Microsoft and McAfee my antivirus protection and was given a clean bill of health from all 3. I uninstalled 96.0 and reinstalled 94.0 and can once again right click copy & paste and reinstalled all those apps direct from FireFox Addons browser page and they all show to be on and working but they are not working and I cannot get them back on the tool bar. Is there anyone that can help me solve this issue? I'm a carpenter and have zero tech skills like you people and have asked at least 100 people over the last 3 or 4 years if there is a computer training class or something I can take to try to learn things like you people know and not one person has ever told me how or where I could get the training? So I guess I have 2 questions and please someone help me fix the issues and tell me where I can get the education to hopefully never be a pain in your you know where again? Thank you very much have a wonderful week & blessings to you and all you love Sincerely PS. I am not technologically able to do the troubleshooting process to send the data I have spent 30 minutes trying to understand all this sorry

Asked by 1ARICHARDhead 3 days ago

Firefox Bookmarks

I use serveral browsers during the week, but Mozilla Firefox is my primary browser. I use to have hundreds of bookmarks in my Firefox Bookmarks, but now I have none. Wher… (read more)

I use serveral browsers during the week, but Mozilla Firefox is my primary browser. I use to have hundreds of bookmarks in my Firefox Bookmarks, but now I have none. Where did they go and how to I recover them?

Asked by donnahoo 4 days ago

Last reply by cor-el 4 days ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 2 months ago

Answered by K_E_BETSCH 1 month ago

  • Solved

Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 2 months ago

Answered by jscher2000 1 month ago

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 1 week ago

Last reply by rearlclay1 1 week ago

  • Solved

Firefox version update nags.

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are … (read more)

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are already provided and even novice users know how to use at least one. STOP THE PUSH. PLEASE.What happened to the "NO" option? Business school?

Asked by thomasackley 1 week ago

Answered by FredMcD 1 week ago

Cannot Login to Vanguard site (https://investor.vanguard.com/home)

Cannot Login to Vanguard site (https://investor.vanguard.com/home). I was able to login (for years) prior to today. I can login using EDGE. … (read more)

Cannot Login to Vanguard site (https://investor.vanguard.com/home). I was able to login (for years) prior to today. I can login using EDGE.

Asked by johnrfiedler 1 month ago

Last reply by ssullivan153 1 week ago

I keep getting blank pages or images in face book. even in home page. Why?? How can this be fixed?

I keep getting blank images.pages in face book, even in home page. Particularly for items involving plants, sales, purchases, competitions. Plants like Bromeliads, and A… (read more)

I keep getting blank images.pages in face book, even in home page. Particularly for items involving plants, sales, purchases, competitions. Plants like Bromeliads, and Adenium, Desert Roses. etc. Sorry I do not know how to add images of this problem.

Asked by tworedvehicles 2 months ago

Last reply by TNorth 1 week ago

Please don't eliminate the colorways that aren't enabled when updating to version 96

I really do like the new colors and I switch between them often. What is motivating you to remove them starting with Firefox 96? Do I really have to turn off auto update … (read more)

I really do like the new colors and I switch between them often. What is motivating you to remove them starting with Firefox 96? Do I really have to turn off auto update to make sure I have my favorite Colorway enabled before the update?

You've adopted two common phrases and tried to apply them to Colorways:

1 - "limited time only" - This usually means you just have to acquire it during a limited time window; you don't lose it after the time window has passed.

2 - "limited edition" - This usually means a limited number of people can acquire it.

Based on my understanding, neither phrase applies to your Colorways offering.

Would you please reconsider? Mozilla is one of my year-end charitable contributions; does that give me any more clout? :)

Asked by firefox631 2 months ago

Last reply by firefox631 1 week ago

Trend Micro Toolbar - Is Missing from Firefox Versions 93.0 and 94.0

Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 & v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicke… (read more)

Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 & v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar"...

I have also reported this to Trend Micro and there reply was;

"This is XXXXXX from Trend Micro Consumer Support.

I understand that you want to install the Trend Micro Toolbar on your Firefox Browser. Let me help you with this.

As per our Expert Engineers, Currently, the Trend Micro toolbar for Firefox is still under maintenance. You may encounter being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar" They have advised customers to use a different browser temporarily. We are already coordinating with Mozilla Firefox to make it available as soon as possible."

Asked by Golden Ratio 2 months ago

Last reply by jtjones73 2 weeks ago

download failed

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download … (read more)

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

Asked by keithinoz1 1 month ago

Last reply by keithinoz1 2 weeks ago

2022 method to change "Other Bookmarks" to "unfiled"

This was asked https://support.mozilla.org/en-US/questions/1284792 and archived almost two years ago. I was hoping that there is a solution to shortening "Other Bookmarks… (read more)

This was asked https://support.mozilla.org/en-US/questions/1284792 and archived almost two years ago. I was hoping that there is a solution to shortening "Other Bookmarks" to it's internal name "unfiled". After all, other browsers world (Chrome/Chromium, Vivaldi) sill refers to it as such.

Asked by ineuw 3 weeks ago

Casting from Firefox Browser to Chromecast in Windows 10

I have read some of the answers on here and done so searching coming up with MagicCast and Fx-Cast and have had no luck with being able to cast from my PC using Firefox B… (read more)

I have read some of the answers on here and done so searching coming up with MagicCast and Fx-Cast and have had no luck with being able to cast from my PC using Firefox Browser to my Chromecast. Is there any new news out there and people have found that they can cast based on using a PC with Windows 10? Thanks!!!!

Asked by mbouman2 2 months ago