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I added your add-ons and can no longer access Facebook

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and… (read more)

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

Asked by Joe Farrelly 5 months ago

Last reply by Terry 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 5 months ago

Sending Tab from Android Mobile to PC Not Functioning

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other… (read more)

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

Asked by maddiewall500 5 months ago

Last reply by cor-el 5 months ago

Connection drops frequently

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for mon… (read more)

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for months. I will generally close Firefox and reopen, then it says that Firefox is still running and do I want to close and I click yes. I still have a good signal in every case. It mostly happens when I have my email open and another site, like banking, subschool, or doing some type of research. I use chrome for some apps, but I don't like using it but they don't work in Firefox, and I never get a crash notice. I have checked for updates for WIndows 10, ZoneAlarm, Firefox, and drivers and everything is up to date. Other than that I can't find any more information or posts on this. Please help Ronald Fisk

Asked by r-fisk 5 months ago

Last reply by zeroknight 5 months ago

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Problem logging in sertain pages

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window we… (read more)

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window were I am able to fill in my name and password anylonger. Same, when I am logged on to my bank and want to look att documents on the web page I can not activate these by clicking on them. I can click as much as I want but the documents won't open. First time I noticed this was in the summer when I couldn't open documents in my bank and now I can not even log on to a sertain page were I am member cause I can't activate the log on button by clicking it. Don't even know where to start looking cause this have happened from an update so it is nothing I have deliberately changed in my Firefox. I have the latest update.

Asked by TIC37 6 months ago

Last reply by cor-el 5 months ago

Weird Firefox startup

My Firefox browser (119.0 Windows 64-bit) is at "C:\Program Files\Mozilla Firefox" and always starts with the message "Hmm. That address doesn’t look right. Please check… (read more)

My Firefox browser (119.0 Windows 64-bit) is at "C:\Program Files\Mozilla Firefox" and always starts with the message "Hmm. That address doesn’t look right. Please check that the URL is correct and try again." What is Firefox trying to do?

Asked by rjburke1 5 months ago

Last reply by cor-el 5 months ago

Browser extensions not working

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens… (read more)

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens, clicking just makes the icon be shaded like it's pressed. I tried updating the browser, signing out&in, removing, loading and enabling them again. Nothing works. Most frustrating is the lastpass extension, as I actually use it almost daily.

Also I assume that one can't contact mozilla directly about these bugs/issues, only this community chat?

Asked by pihlapa 5 months ago

Last reply by zeroknight 5 months ago

firefox pdf print orientatio on firefox 119

in our organization we use your program, but we recently noticed that the updates removed the option for vertical and horizontal printing from the printing menu, and the … (read more)

in our organization we use your program, but we recently noticed that the updates removed the option for vertical and horizontal printing from the printing menu, and the problem was solved by communicating with the support team. We added lines of code layout.css.page-size and we convert from true to false, but in the new update 119 we noticed This code has been deleted from your program's library The options for vertical or horizontal printing in any form no longer appear

Why??

How can we solve this problem other than downloading the Esr version We want to keep up with updates with you without any printing glitches

Please solve the problem quickly

Asked by yehya.pla 5 months ago

Last reply by cor-el 5 months ago

Firefox window won't maximise

The last couple of days, Firefox opens in a three-quarter screen size window. I don't want "full-screen" mode but I do want the window to take up my whole desktop when I'… (read more)

The last couple of days, Firefox opens in a three-quarter screen size window. I don't want "full-screen" mode but I do want the window to take up my whole desktop when I'm using it. There are no buttons to maximise or minimise and no dragging arrows when I hover over the edges. I don't know why this is happening all of a sudden. How do I fix it please?

Asked by thelittlestjourno 5 months ago

Last reply by cor-el 5 months ago

Google apps dots not showing up on FF home page.

Can't get to Google apps from google home page. Dots for Google apps not there. Only way they appear is to search for something. Otherwise you can't get to apps (no nine … (read more)

Can't get to Google apps from google home page. Dots for Google apps not there. Only way they appear is to search for something. Otherwise you can't get to apps (no nine dots) or even sign in to google. Nosigh-in box either on first open of browser. Thanks for the help.

Asked by mnorman 6 months ago

Last reply by cor-el 6 months ago

Bookmarks Toolbar and Bookmarks menu (mozilla firefox bookmark folder) both on the left side

I would like my Mozilla Firefox bookmarks to stay on the left side and my bookmark toolbar on the right side (just like it used to be). Now both Bookmark toolbar and Mozi… (read more)

I would like my Mozilla Firefox bookmarks to stay on the left side and my bookmark toolbar on the right side (just like it used to be). Now both Bookmark toolbar and Mozilla Firefox bookmarks are on the left side , and I can't even search a Mozilla Firefox bookmark using the search window.

Please help. Regards. E.C

Asked by emoveo.ca 5 months ago

Last reply by zeroknight 5 months ago

how do I get rid on searching only by amazon.com?

When I want to do a google search, it will only do an amazon search. So if I am asking a tax question, it brings up amazon products to buy. I can't search anything. Ve… (read more)

When I want to do a google search, it will only do an amazon search. So if I am asking a tax question, it brings up amazon products to buy. I can't search anything. Very frustrated.

Asked by merrilee4 5 months ago

Last reply by cor-el 5 months ago

the Firefox browser

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "bro… (read more)

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "browser has crashed . . just tell it to restart" . . . repeatedly Is it not compatible with a Lenovo laptop? Gail Whitaker

Asked by gmwhitaker1956 5 months ago

Last reply by zeroknight 5 months ago

Firefox removes text formatting of any program on Mac

I recently switched from another browser to Firefox, and overall, I'm enjoying it. However, there's one thing that bothers me, and I'm not sure if it's a Firefox setting … (read more)

I recently switched from another browser to Firefox, and overall, I'm enjoying it. However, there's one thing that bothers me, and I'm not sure if it's a Firefox setting specific to my laptop (Mac), but every time I try to copy text from files stored on my laptop and paste them into online editors in Firefox (Like Google Docs), the text is automatically formatted when I paste it (Cmd +P). With other browsers, this feature works as expected, preserving the formatting of the text, but in Firefox, it doesn't. I've tried disabling Enhanced Tracking Protection, but nothing seems to work. Could anyone give me a hand with that?

Asked by Márlon 5 months ago

Last reply by zeroknight 5 months ago