Firefox Support Forum

i use Firefox as default browser. lately when i try to load words with friend from Facebook on the Firefox browser and if i clear cache. it will not load. i have disabled all ad on several times delete some and yet does not load it does in Chrome and edge o problem but in Firefox i have to hit help reload and disable every thing for it to load I hate to uni stall the app for fear il ill not be able o get it again . this has just started happen in the last few weeks i a sending a snip it for you to see whats wrong in the screenshot you will see what happens so now i can never clear cache ever again on the browser. recently i did a reinstall and refresh of Firefox to see if thayt solves the problem Try and get any advice from zynga it is fruitless and like i said it works with out any extras no add on etc' so why does it do it when i clear cache' i have even tried removing the add ons one by one and changed permission etc

The title already says it all. Whenever i have some sound or video running in any tab, clicking on certain things like other videos or animated stuff in the same tab or another one causes a small interruption in the sound/video. Clicking a lot of times results in sound and video stuttering. I does not appear when i just click another link.

I already tried updating firefox, reinstall firefox, even downgrading firefox. This problem only appears in firefox and only on this device. I would be very thankfull for some advices, because this is really annoying.

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

On certain websites I notices I have 'unknown errors' when trying to log in.

Usually this is remedied by either using Chrome or clearing cookies and the cache.

Both of there are inconvenient and result in a great deal of wasted time.

The usual response by these websites is "get Mozilla to fix this".

I'm getting sick of this.

I don't want to switch to Chrome but I will have to if this persists.

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip.

I've unchecked block pop-ups but still the 'Look Inside' doesn't work.

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementation of a 2-level authentication (password plus a second method of user's choice - I chose a USB-flash device which [on request] sends a code for 2nd verification). All of the above still works, except that once logged in, the system asks me if it should remember me, or not (i.e., store a cookie or not, for future convenience). I always click "No". Now, when I do that, I get an error number 500, which is completely non-committal: "Something Went Wrong" - with a long garbage code. (See attachment for sample.) Results of tests to see what's wrong: 1) works fine (able to complete eMail login) under Microsoft Edge; 2) works fine on my laptop, running Windows 8.1 and Firefox 94; 3) on the 'problem' computer (desktop), I uninstalled Firefox 99 and downloaded/installed Firefox 93 - "500" error persisted. Just today: removed Firefox/Mozilla (including all folders/files, and Registry entries) then re-installed version 99. Still doesn't work. Let me know what else you need to know.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.