Firefox Community Forum

Dear Mozilla,

Yesterday I successfully installed my [edited] @ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how it can be hidden like that. I can't do it on my cell phone either. Please help!

Alberto

My computer is a mac running OS X Yosemite. When I tried to update I got a message saying that the update was not compatible (My operating system is too old?) I had to reset back to an earlier version of Firefox. Is there some way I can make an update that will allow me to keep using Firefox on my machine?

My Firefox browser has ceased working on my Mac Mini (OS X 10.10.5) - have tried several update downloads, all coming back with the message that I cannot update the browser due to the OS I have. What is my next step? Have I lost Firefox as a browser? Suggestions?

Can you add a configuration setting to Mozilla Firefox to disable Create New Profile, configurable in the policies.json file? (A second option but a much uglier one would be to disable being able to select a file location for a new profile. Then you could make the default profile directory write only, which would also accomplish the same thing.) (A third option would be to able to configure extensions by default upon installation in the ExtensionSettings policy.)

To explain, I use LeechblockNG on Firefox on Ubuntu. Very helpful. By placing a policies.json file (see at bottom) in /etc/firefox/policies/ directory, I can create a system wide policy. I can make the LeechblockNG extension mandatory and to be installed upon every new profile creation. That all works very well. HOWEVER, there is NO way to be able to set those options in the new profile. So LeechblockNG is installed with default options (which are no blocking at all), which effectively bypasses the addon.

I am also writing the author of the leechblock extension to see if there is any way to set the options for leechblock upon installation (the third option above).

But I know other people have this same question, and at present, if I am correct, there is no way to block new profile creation, or the Profile Manager window in Firefox.

So could you please add that option to the Firefox policies.json configuration? Something like "DisableNewProfiles": true would do it.

Thanks!

My current policies.json file in /etc/firefox/policies/ directory: { "policies": { "BlockAboutConfig": true, "BlockAboutProfiles": true, "PrivateBrowsingModeAvailability": 1, "DisableSafeMode": true, "ExtensionSettings":{ "*": { "installation_mode": "blocked", "blocked_install_message": "Prohibited install more extensions." }, "leechblockng@proginosko.com": { "installation_mode": "force_installed", "install_url": "https://addons.mozilla.org/firefox/downloads/file/4374316/leechblock_ng-1.6.6.xpi" } } } }

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

WHAT DOES "YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION: ?

"YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION"? THERE IS NO ORGANIZATION ASSOCIATED WITH THIS LAPTOP.

HOW DO I GET MICROSOFT OUT OF MY COMPUTER?

EXAMPLE: I NEVER SIGNED UP/IN FOR ONE DRIVE. IT MEANS THAT THINGS SUCH AS DOWNLOADS HAS A MICROSOFT TOOL IN THE FILE LOCATION.

HOW DO I QUICKLY FIND THINGS LIKE MOZ VPN TO DOWNLOADS? I RECEIVE VPN FOR FREE. IS THERE A SIGNIFICANT DIFFERENCE THAT JUSTIFIES THE COST OF FIREFOX'S VPN?

THANKS FOR THE HELP,

DAVID MARSHALL

I found out about a chat gpt sidebar in firefox labs. I am facing a p[roblem where if i close this sidebar, i need to go to firefox labs tab and reopen it again. Is there a quck way, a macros for example how i can quickly open the new sidebar

I have a Firefox account, I have a Bugzilla account (not used for a long time but was able to log-in back!). I try to understand the detail of some security bugs listed in the Firefox release notes by following the link (to bugzilla.mozilla.org) at the bug ID#... but I always get the reply from that site that I am not logged in with the "appropriate permissions". Actually, when I look at my Bugzilla profile (I am indeed logged in), I can't see any permission for that account. Who defines the permissions? When? What/who could change them? On what basis? Where/whom is the request to be sent to if any? Thanks in advance for the help.

I have previously created an ID.ME account with my email address and a password. Message said my email entered has already been used, that is correct, How do I resolve this problem so I can complete the changes before 1/31 that MyHealthvet.com requires.

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 running OS X El Capitan. This notice came up when opening Firefox: " Your version of Firefox will start to have problems on January 14. A root certificate will expire, causing some preferences and other features to stop working. On March 14, 2025, add-ons and more features will also break." Following the instructions to update, in About Firefox window, it checks for updates and then shows Firefox is up to date. I've interpreted this as there's no version available that I can update to. Is that correct?

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is no syncing happening, even when I go into the menu under my account. It says it's syncing, but it's not. When I try to "Add another device" the option of adding another computer is not given. I do not want to use the profile backup because I want to MERGE the two sets of open tabs between the computers, not overwrite one.

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location are same i am still on same location with same phone number but without phone. So please verify my account and give me access to create new password By analyzing my phone number by which that account made . I repeat that this gmail account is a way to convey my appeal to you . Gmail which I Wana recover is made by same number of this account . And i have that number. So please help me I highly request you sir please 🙏

Hello, I want to recover and snyc my history in to a new device. can you please advise how can I get all my websites and history in my new device?

thanks,

Hashmat

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox logged into my google account via gmail page then in firefox itself to restore bookmarks and everything else (same google account)(i had to reset the password via google account) now i dont get all the things saved/synced: no bookmarks, no passwords, extensions, etc. please help