Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 4 days ago

Last reply by blue_sky 6 minutes ago

Strange Results on https://www.chase.com/

Hello and thanks in advance for any help you can give me. For many years, I have had trouble with the rendering of https://www.chase.com/ in my Win10 Firefox install (see… (read more)

Hello and thanks in advance for any help you can give me.

For many years, I have had trouble with the rendering of https://www.chase.com/ in my Win10 Firefox install (see attached). This does NOT happen in my wife's install. I have been a user for a long, long time and this has persisted even through the update to 79.0 today. On the same machine, it renders fine in Chrome (see other attached).

As I said, the problem does not happen on my wife's computer and since it works in Chrome on the same computer I know this must be something wrong with my Firefox install. I have tried running with --safe-mode and the problem persists. I have repeatedly cleared site data/cookies and even the entire Firefox cache. The problem persists.

While I suspect there is still something hanging around in my profile that is causing this, I don't know what it is and I am loathe to erase my entire profile and start anew.

Any suggestions on how to get to the bottom of this mystery?

Thanks

Asked by whitedavidp 4 hours ago

Last reply by whitedavidp 8 minutes ago

Quote Mark Requires Hitting the Spaces bar to have it print in FireFox Only

I'm writing a comment to a co-worker and when I type " a quote it requires me to tap the space bar to have it print this is very bad. This does not happen in Windows 10 … (read more)

I'm writing a comment to a co-worker and when I type " a quote it requires me to tap the space bar to have it print this is very bad. This does not happen in Windows 10 when I writing code or working in MS-Word how do I stop this from happening? I want to be able to type a the Quote Mark and have it print on the screen.

Asked by ken.nordan 16 minutes ago

How To Clean Out Prefs That Are Clearly Old And Out of Date?

I have used and updated Firefox for years. I am now on v79. And in my prefs.js file (about:config) there is tons of old crap. Things like references to old addons which c… (read more)

I have used and updated Firefox for years. I am now on v79. And in my prefs.js file (about:config) there is tons of old crap. Things like references to old addons which cannot even be installed any more and were removed during updates, prtiner setup stuff for printers I no longer own, and something that is causing the rendering of chase.com to be messed up and the site unusable in FF.

Is there some reasonable way to clean up the prefs.js? Using about:config does not seem to remove entries, only reset them to default. If I exit FF and edit the file in my text editor, FF doesn't work right when re-started - I have to restore the profile folder from a backup.

There must be some way. Any help/tips?

Thanks

Asked by whitedavidp 2 hours ago

Last reply by whitedavidp 52 minutes ago

Right click pop-op menu triggers immediately

Hello, whenever I use the right click, the pop-up menu triggers but it immediately registers a left click. This behavior is VERY annoying since it means that I accidenta… (read more)

Hello, whenever I use the right click, the pop-up menu triggers but it immediately registers a left click. This behavior is VERY annoying since it means that I accidentally go to the previous page whenever I right click.

So far it only happens when right clicking on the web page itself, and only on Firefox.

I've installed Arch Linux x86_64 with the 5.7.12 kernel and using i3-gaps as the WM

Asked by Manuel Saavedra 1 hour ago

Cannot log into chase.com using Firefox

I bought a new Windows 10 laptop today and am migrating from a 7 year old Windows 10 laptop. I downloaded Firefox to the new laptop and cannot log into chase.com using t… (read more)

I bought a new Windows 10 laptop today and am migrating from a 7 year old Windows 10 laptop. I downloaded Firefox to the new laptop and cannot log into chase.com using the newly downloaded Firefox - I can log into chase.com using Edge on the new computer, and by using Firefox, Edge or Chrome on the old computer. I have had NO problem logging into numerous other web site using Firefox on the new computer - so far chase.com is the only problem. When I attempt to log in, I get a white screen with a horizontal blue bar - if I click the bar, a box appears asking for user name and password - if I provide these and click again, I get the white screen with the blue line. Help.

Asked by floodmp 1 hour ago

Firefox 79 with no connections establishes a connection

FF with no tabs, add-ons or browsers open establishes a connection to the following 104.16.248.249:https (ESTABLISHED) ec2-52-27-98-21.us-west-2.compute.amazonaws.com:htt… (read more)

FF with no tabs, add-ons or browsers open establishes a connection to the following

104.16.248.249:https (ESTABLISHED) ec2-52-27-98-21.us-west-2.compute.amazonaws.com:https (ESTABLISHED)

Why is this occurring?

Asked by Mace2 4 days ago

Last reply by Mace2 1 hour ago

Unable to connect to any web page via SOCKS5

Ok so I have an issue with loading web pages via SOCKS5 + VPN in Firefox I tried disable all the plug-ins also changed **network.proxy.allow\_hijacking\_localhost** from … (read more)

Ok so I have an issue with loading web pages via SOCKS5 + VPN in Firefox

I tried disable all the plug-ins also changed **network.proxy.allow\_hijacking\_localhost** from false to true and also changed **network.proxy.socks\_remote\_dns** from false to true.

None of this options helped :( I spent all day to figure out what's the problem but with no result.

I have used instructions on how to set up SOCKS5 from here: https://5socks.net/Manual/browser\_en.html(https://5socks.net/Manual/browser_en.html) but every time I try to acces let's say [google.com](https://google.com) I get the message "Unable to connect" like there is no internet.

I beg you guys to help me out... I did a lot of research but didn't find any proper solution.

Thanks in advance! Hope everyone is healthy and happy!

Asked by ambrustoica 1 hour ago

How to delete "main" sites (like "youtube.com") from automatic suggestions in the address bar

When I type "you" in the address bar, Firefox autofills to "youtube.com". However, I would like it to autofill to "youtube.com/feed/subscriptions" instead. In other ca… (read more)

When I type "you" in the address bar, Firefox autofills to "youtube.com". However, I would like it to autofill to "youtube.com/feed/subscriptions" instead.

In other cases, I can use shift+delete to remove suggestions so they no longer are offered; however, this does not appear to work for sites like youtube.com, as pressing shift+delete temporarily removes the suggestion but adding an additional "t" ("yout") causes it to autofill as "youtube.com" again.

Is there a way to delete these suggestion so the subdomain "youtube.com/feed/subscriptions" is automatically suggested when I start typing this?

Asked by fourninefourninefour 1 hour ago

How to get a black screen, instead of a white, when opening a new window?

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-o… (read more)

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-on "Dark Background and Light Text". It is almost 100% wonderful. Redshift is activated too, in order to avoid the blue light, so that I will keep the rhythm of my sleep. I love it.

However. Every time I start a new window in Firefox or click the "+" my whole screen turns WHITE!!! This is VERY annoying. I want it to be dark, of course. This is also an issue if I am going to help you out at Mozilla in the evenings. Dark Background and Light Text does not work in your own forum. Why not integrate this add-on into Firefox?

In my opinion this is a very high priority issue, not only for this reason, but considering that we will all would save energy, batteries and the environment when using AMOLED technology together with Firefox, especially if it is very easy for the users to discover and to activate.

Asked by Maitreya 1 hour ago

Authenticate Firefox Download

Hi, I am responsible for authenticating software downloads and am looking for this information for the latest version of Firefox. Please help - SHA256, cert or other ??? … (read more)

Hi, I am responsible for authenticating software downloads and am looking for this information for the latest version of Firefox. Please help - SHA256, cert or other ??? would be helpful.

Asked by acjohnson57 2 hours ago

Copy-pasting an indent from Google Docs to Word (or other websites) turns the indent into 5 spaces

Hi, It's pretty much exactly as the title says. If I copy formatted text from Google Docs that has indents and paste it elsewhere, all the indents turn into 5 spaces. Al… (read more)

Hi,

It's pretty much exactly as the title says. If I copy formatted text from Google Docs that has indents and paste it elsewhere, all the indents turn into 5 spaces. All other formatting stays the same, though.

It's definitely some problem related to my browser, as I don't have the same problem on Google Chrome. I even tested it with the exact same file/text to be sure.

Any ideas?

Asked by Jessica 2 hours ago

How to delete synced tab on other device?

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to … (read more)

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to open on my desktop the synced tabs - although I can only open them either one-by-one, or the entire lot of 1,000 of them - but cannot seem to delete singular ones or a few tabs at a time when are no longer needed. Is there a way to delete a synced tab individually from a connected device that's NOT the device where the tab is currently open/ originally saved? Thanks!

Asked by berie376 3 hours ago

Allowing a new tab to open from a web page link

This past week when I right click on an article on MSN.com and select the open in a new tab item the new tab appears to the right of the active tab briefly and then disap… (read more)

This past week when I right click on an article on MSN.com and select the open in a new tab item the new tab appears to the right of the active tab briefly and then disappears. This happens very quickly and I have not found a way to allow the new tab to open. Any thoughts and ideas are greatly appreciated.

Asked by Michael 19 hours ago

Last reply by Michael 5 hours ago

no downloads in Windows 10

For a few months I have found that iI cannot download files from the internet via Firefox. I have a window 10 computer and MS Edge works. I don't like Edge though so I am… (read more)

For a few months I have found that iI cannot download files from the internet via Firefox. I have a window 10 computer and MS Edge works. I don't like Edge though so I am loooking for a solution that will allow me to keep my good old Firefox. Currently I still use Firefox as my default browser and when I need to download files I copy the URL to Edge and download the file. Can someone help me? I am a decades long Firefox user and this has never happened before now. Thank you. David Wilds Patton

Asked by David Wilds Patton 4 hours ago

Firefox not showing photographs when I search kijiji or eBay etc.

As an example, I search kijiji for kid's bicycles. It shows me the various ads but the box where the photo should be is empty. This happens with similar search results as… (read more)

As an example, I search kijiji for kid's bicycles. It shows me the various ads but the box where the photo should be is empty. This happens with similar search results as well - words but no pictures. Have been using Firefox for many years. Why is this happening now. Using iMac with Catalina latest version.

Asked by Zombateen 5 hours ago

Passwords gone from Firefox but still appear in Lockwise app

Dear community, I use Firefox on a Linux laptop and an Android phone. For the past several months, I have been successfully using the Lockwise app on the Android phone to… (read more)

Dear community,

I use Firefox on a Linux laptop and an Android phone.

For the past several months, I have been successfully using the Lockwise app on the Android phone to access passwords synced from my computer. I was not logged in to Firefox proper (the browser) until much more recently. Apparently, I have failed to notice that my passwords never synced to Firefox browser.

I have now reinstalled the OS on my laptop and all my passwords are gone there. They still appear in the Lockwise app, but none of my Firefox browser installs (which I all added to Firefox Sync much more recently than Lockwise) can access them. Essentially, it is as if they are only stored on my phone, anymore.

How can I get them back to the browser?

Kind regards, fNek

Asked by f_nek 5 hours ago