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  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (read more)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 2 years ago

Last reply by James 2 years ago

when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

new 2023 update stops links

Had Firefox for many years. Generally, install updates automatically. Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hov… (read more)

Had Firefox for many years. Generally, install updates automatically.

Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hover over, view and copy links, and they don't show up. Try to advance pictures in a rotation display - no response. The only change was the auto update.

Asked by Doc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Your email sent by mistake

Re your (partial email & apology) sent to me by mistake: "Greetings, It has been said that astronomy is a humbling and character-building experience. You know what e… (read more)

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Asked by firron 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

WARNING FROM MICROSOFT

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefo… (read more)

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefox exclusively, does this warning affect me? I'm not very computer savvy and am not sure what is the relationship mozilla firefox to windows (I think it's microsoft windows). I guess this computer has windows 8.1 but I'm not sure. Also, awhile back, microsoft edge showed up on my laptop but I've never even opened it, not even sure what it is. Not sure exactly when but I bought this Asus laptop but it's been several years. Thank you very much for any instruction and/or advice you may be able to give me. Randy Boone. [removed email + phone# from public]

Asked by p.a.boone 1 year ago

Last reply by James 1 year ago

  • Archived

Ca nnot use interactive map of my municipality as I use to prior to Firefox update

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.o… (read more)

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Asked by phil_brennan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why are bookmarks not automatically saved in the search engine (Firefox) you are using?

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or rem… (read more)

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

Asked by newsie2000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I updated my Firefox today but did it "download" as well? I have no way to find this out. Please just give me an ANSWER instead of sending me to 10 locations. Thank You!

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help w… (read more)

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help with a Real Live Person. I am not especially computer literate I am sad to say! Thank You!

Asked by Rochelle Backman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

the browser

Hello there people. Before we get started a little info on me. I am old, decrepit and broken plus a little bit of a moron. Now we have that out the way here is my problem… (read more)

Hello there people. Before we get started a little info on me. I am old, decrepit and broken plus a little bit of a moron. Now we have that out the way here is my problem. I have a fairly old windows laptop running 8.1. I am absolutly certain that Microsoft are deliberately sabotaging it so it will no longer work! Not to much of a problem as my brother has given me a Mac. My problem is when I try to sync things on the Mac. Everything seems to be in a different place or hidden on the Mac. Is there a way I can get firefox to look exactly the same on the Mac as it does on windows?

If you need any more info I will gladly supply it if I can.

Many thanks Mark

Asked by mark 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Aborted connection on detectportal.firefox.com, infected with URL:Maldvertising

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox… (read more)

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

Asked by kheb 1 year ago

Last reply by TyDraniu 1 year ago