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Locking this thread, please continue here: [/questions/1440721] Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. … (read more)

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Asked by lee.hinkleman 2 months ago

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Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (read more)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Asked by rpm3110 3 weeks ago

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Autofill passwords/TF codes

Locking this thread, please continue here: [/questions/1446495] Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or te… (read more)

Locking this thread, please continue here: [/questions/1446495]
Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 1 day ago

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nie działa mi stronka onet.pl w waszej przeglądarce

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, … (read more)

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, odśwież stronę"

Asked by marcin.kosinski 1 year ago

Answered by TyDraniu 1 year ago

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how to undo a firefox dialogue box selection

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this we… (read more)

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this website ask me again. this unfortunately broke a site function of doing the thing that requires confirmation and im sure broke countless other functions that rely on that confirmation. how do i undo?

Ive cleared cookies and site data, thinking it was sort of a cookie thing and it would reset, but no avail.

Asked by sean71 1 year ago

Answered by sean71 1 year ago

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Website wont load

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. … (read more)

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Asked by Hotpuppy 1 year ago

Answered by TyDraniu 1 year ago

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Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (read more)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Asked by RANGANATH 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (read more)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

Asked by nancydragon 1 year ago

Answered by Dropa 1 year ago

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can only save (not open) Gmail attachments after latest update

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. Th… (read more)

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

Asked by mjmalizia 2 years ago

Answered by Terry 2 years ago

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Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago

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Firefox Browser

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relo… (read more)

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

Asked by valiumregion 1 year ago

Answered by FredMcD 1 year ago

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Plusnet will not let me log in to Plusnet accounts, all others ok

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even pr… (read more)

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even private browsing is OK but no PLUSNET. I use Firefox 100 and search with Duck Duck Go. Please help as Plusnet can't. Many thanks I.M.

Asked by ian157 1 year ago

Answered by FredMcD 1 year ago

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Firefox use what to choose folder in KDE Plasma?

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But fi… (read more)

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But firefox looks not though both use gtk3 as UI

Firefox choose folder got wrong when use a USB HDD

Asked by kearney 2 years ago

Answered by kearney 1 year ago

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (read more)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 years ago

Answered by dimitri11 2 years ago

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 2 years ago

Answered by Dropa 2 years ago

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (read more)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago