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  • Archived

VPN connection

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Asked by Suzan Nierop 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox will not fully close after windows update 22621

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and … (read more)

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.

Asked by tbryant62256 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Site recovered ... but I still cannot access them? HELP!

https://www.nhlottery.com Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent… (read more)

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

Asked by Terzakis & Associates 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Support

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed f… (read more)

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

Asked by Alexander 1 year ago

Last reply by James 1 year ago

  • Archived

Cannot access websites.

What has Firefox upgraded in security setting that is blocking so many of my websites, including many that surely are harmless, like Pinterest. Have those sites been h… (read more)

What has Firefox upgraded in security setting that is blocking so many of my websites, including many that surely are harmless, like Pinterest. Have those sites been hacked, is my account compromised, what's going on? I'm not a computer whiz, so I can't follow these lengthy suggestions about which I understand not a bit.

Asked by em7 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Bookmarks lost

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from … (read more)

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

Asked by atalanta335 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SYNC DATA NOT AVAIL

SIR/ MADAM I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING G… (read more)

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

Asked by hanishsharma49 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot open Reddit in regular browsing

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close t… (read more)

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.

Asked by rawrthedinosawr1 1 year ago

Last reply by Terry 1 year ago

  • Archived

getting blocked from commercial web sites

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access thi… (read more)

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access this page If you have found this page in error, please contact support Reference:2935806335620971961367312269849628258120034968299102359

This has happened to some other sights as well.

Thank you.

Asked by Guz1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

youtube short links open the wrong videos

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link.… (read more)

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link. I have tested this and it works fine if I copy-paste it into chrome.

Asked by Moon 1 year ago

Last reply by Booblla 1 year ago

  • Archived

How to link firefox profiles

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Prof… (read more)

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Profiles to the profiles in /run/media but now profiles are stored in ~/.mozilla/firefox and it doesn't understand my symbolic links, how can I do this?

Asked by playerxyt 1 year ago

Last reply by James 1 year ago

  • Archived

Remove mixed history from pinned links on homepage

Previously with chrome I had 5 links pinned to the homepage, and that was all that was there. With Firefox, I can't figure out how to disable the history mixed in with th… (read more)

Previously with chrome I had 5 links pinned to the homepage, and that was all that was there. With Firefox, I can't figure out how to disable the history mixed in with the pinned links, or change the number of links displayed. All I can find is changing the number of rows, not columns per row which would at least be good, because I could just set the grid to fill to 1x5, instead of having the current minimum count of 1x8 links.

Asked by dnjinwi 1 year ago

Last reply by cor-el 1 year ago