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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

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installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 year ago

Answered by dieten 1 year ago

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Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

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How to stop FF from opening my downloaded documents in the browser

Hello, In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the documen… (read more)

Hello,

In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the document in the browser without asking me.

I welcome if someone could tell me what I can do to stop FF from opening the documents.

Thanks for any help you can offer me.

Asked by rcalldr 1 month ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

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Cannot do fresh install - Get "Can not open temp folder archive" message

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downl… (read more)

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

Asked by K in NC 1 year ago

Answered by K in NC 1 year ago

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No Firefox addon on any computer will install

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try … (read more)

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try to install any addon normally, from a link, it tells me that the addon can't be installed because the file is corrupt. Tried several addons, all same problem. On my desktop AND on my laptop. On my desktop I'm running ver. 103, but on my laptop I still had ver. 102.1, so there is no Firefox update issue. When I try to install addon from xpi file, it tells me that I have no permission to open that file and that's it. I tried to take ownership of that file but it didn't solve the issue I tried to disable my AV program, but it didn't do anything. On my laptop, I tried to refresh FF, no help. I tried to start FF in safe mode, same problem. I created new profile, same issue. Eventually, I totally uninstalled FF, removing program itself, removing Appdata folder and even registry entry. Installed fresh copy of FF, same problem exists. Then, I noticed one thing. When I tried to sync fresh FF installation on my laptop, it synced everything, EXCEPT for addons. So, something is preventing me doing anything regarding addons. Themes install just fine. I've struggling with this problem since yesterday and at this point I totally ran out of any fresh ideas how to solve this issue, thus posting here. I'll appreciate any fresh idea as what to do next. Thanks

Asked by broni1954 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (read more)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 year ago

Answered by James 1 year ago

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How to back up Firefox url suggestion info

I'm not exactly sure what this is called. Maybe it's in the cache, but I don't know. One of the fastest timesavers I have is that I use the Firefox url feature that makes… (read more)

I'm not exactly sure what this is called. Maybe it's in the cache, but I don't know. One of the fastest timesavers I have is that I use the Firefox url feature that makes suggestions as soon as I start typing a url. I pull up dozens, possibly hundreds of articles that I refer to frequently this way, so that I don't have to bother bookmarking them. I don't clear the cache, to keep these references from disappearing. I have to move computers now. My longtime mac is not working well anymore. Is there any way to bring these url suggestions with me when I migrate? Thank you.

Asked by smartelectionsteam 1 year ago

Answered by cor-el 1 year ago

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Migrate from Chrome

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done! I got bookm… (read more)

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done!

I got bookmarks moved and prefs setup. Importing extensions is really nice--thanks FF devs--but a feature of Chrome I use every day is the set of icons on the new tab/home page/startup page. It is super easy to customize on Chrome but I can find no way to do so in Firefox. These icons have no label on the page and are right under the search bar--see image.

I have spent most of the morning following unhelpful links about android or mentioning menu options that do not exist. I am using FF 119 on macOS.

Thanks to the community for help!

Asked by pat102 6 months ago

Answered by cor-el 6 months ago

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Reinstall browser to new hard drive.

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can inst… (read more)

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can install my browser with my old bookmarks and/or history? I am running Windows 10.

Asked by lyounghhs 1 year ago

Last reply by cor-el 1 year ago

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My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (read more)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

Asked by h27213557 1 year ago

Last reply by Paul 1 year ago