Runtime Error

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix t… (read more)

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix this. Can you help. Thank-you

Asked by notlufkk 4 months ago

Last reply by cor-el 4 months ago

download 32 bit 115.04esr browser on 64 bit mac sonoma (14.1.2)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only pls help me … (read more)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

Asked by Yogesh Doshi 4 months ago

Last reply by James 4 months ago

Bookmarks

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figu… (read more)

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figure out how to re-create folders or move those Bookmarks I have. Any suggestions.

Asked by jf360cpw 2 months ago

Last reply by cor-el 2 months ago

Errors accessing certain websites

I have had two issues since transferring to Firefox from Chrome. Both result in error messages: 1. I have a Revolut bank account for which I get an error message (see … (read more)

I have had two issues since transferring to Firefox from Chrome. Both result in error messages:

1. I have a Revolut bank account for which I get an error message (see below) when I try to log in. When I click the 'Restart Log In' button it retruns me to the orginal log in page with my name and on clicking this I am logged in. I have contacted Revolut support but they say the issue is with Firefox.

2. Other issue I have is that in trying to access some websites I get a messaeg saying that the site cannot be verified with a button to 'Try Again'. Once I click this button I can access the page.

I can work around these issues but they are annoying.

Asked by dyll.davies 4 months ago

Last reply by cor-el 4 months ago

Fav Icons

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Fi… (read more)

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

Asked by Sandgroper48 1 month ago

Last reply by cor-el 1 month ago

Bankgirot säger tekniska problem när jag vill se inkommna bankgirobetalningar.

Bangirot says technical problems when I want to see my received bankgiro payments. Win10 with Firefox, I can't see payments on that machine for a month soon. I have reins… (read more)

Bangirot says technical problems when I want to see my received bankgiro payments. Win10 with Firefox, I can't see payments on that machine for a month soon. I have reinstalled firefox now. Still same result. With Android phone and firefox it works, but without printer. With another browser on Win10 it works, but not with firefox. Swedbank internetbank or bankgirocentralen can't help me. They have not heard of such problems.

Internetbank works, but with their connection to bankgirot it says, tehnical problems. If I login to bankgirot directly, it says tehnical problems.

So far its only the combination with this machine and firefox that gives this result. I haven't tried with another machine yet.

I have used firefox very long time without any problems.

Best regards Arne Danielsson

Asked by arnedanielsson 5 months ago

Last reply by cor-el 5 months ago

Default Browser Issues

When I select a link in an email, it opens op Edge, rather than Firefox. This just started happening today. I have followed multiple options for making Firefox my defau… (read more)

When I select a link in an email, it opens op Edge, rather than Firefox. This just started happening today. I have followed multiple options for making Firefox my default Browser, but nothing seems to work. I am using Windows 11 Home Addition. Thank You!

Asked by dhwelsh13 3 months ago

Last reply by zeroknight 3 months ago

Logging onto DVLA

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an… (read more)

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

Asked by crhogan4 2 weeks ago

Last reply by zeroknight 2 weeks ago

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (read more)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 2 weeks ago

Last reply by zeroknight 2 weeks ago

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (read more)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 2 weeks ago

Last reply by zeroknight 2 weeks ago

Mozila won't search for a website

Not sure of the topic. When I type in a website that I have typed before, its fine. But, if I search something new, anything, the tab trembles and does not search. I quit… (read more)

Not sure of the topic. When I type in a website that I have typed before, its fine. But, if I search something new, anything, the tab trembles and does not search. I quit and restarted. Updated today to the latest. Still the same. I am writing this from Chrome because Firefox won't even respond to searching for firefox. The trembling is seen in the new tab and nothing happens.

Thank you, Naomi

Asked by naomi9 2 months ago

Last reply by zeroknight 2 months ago

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 2 months ago

Last reply by zeroknight 2 months ago

Default for "new tabs" to something other than "Firefox" or "Blank"

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to … (read more)

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Asked by Emily Weston 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

auto play block is no longer working Firefox 123.0 Linux

Auto play blocking is no longer working. media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values] A… (read more)

Auto play blocking is no longer working.

media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values]

Anyone have good values that block auto playing videos?

Asked by Galen Thurber 1 month ago

Last reply by Terry 1 month ago