SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (read more)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Asked by linda641 3 days ago

Last reply by linda641 20 hours ago

I am unable to open a specific website in Firefox. It opens on other browsers and on other PCs.

I'm a D&D player and am attempting to open this website from my primary PC in Firefox. https://tools.goblinist.com/5enc It will open from the same PC in Chrome & … (read more)

I'm a D&D player and am attempting to open this website from my primary PC in Firefox. https://tools.goblinist.com/5enc

It will open from the same PC in Chrome & Edge. It will open on my phone (safari). It will open on my other PC in Firefox, Chrome & Edge.

I tried everything I could find in this old thread: https://support.mozilla.org/en-US/questions/1290042 -I restarted firefox -I restarted PC -I clicked on forget this site -I have cleared cache, cookies & site data. -I have run the latest update from Malwarebytes (nothing found) -I deleted the cookies.sqlite file (no other cookies files found) -Running in Firefox safe mode made no difference -I have no extensions or addons installed -Theme is the default light theme

Any other suggestions?

Asked by patricksnorton 5 days ago

Last reply by patricksnorton 3 days ago

browsing

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service… (read more)

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service any advice?

Asked by timchmielewski 1 week ago

Last reply by timchmielewski 5 days ago

New Firefox Update Bookmarks Toolbar (Show more bookmarks) | Double Space Problem

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This is re… (read more)

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This is really really annoying. How can i fix that double space issue?

I tried browser.proton.contextmenus.enabled > false (disables Proton UI of context menus) Did not work for me.

Asked by Vortex.Cubes.CEO 1 week ago

Last reply by Vortex.Cubes.CEO 4 days ago

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (read more)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
 min-height: unset !important; /* v92.0 - for padding below 4px */

}

root {
 --arrowpanel-menuitem-padding: 4px 8px !important;

}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

  1. tabbrowser-tabs {
   --user-tab-rounding: 6px;

}

.tab-background {

   border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
   margin-block: 1px 0 !important;

}

  1. scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
   border-top-width: 1px !important;
   border-bottom-width: 0 !important;

} /* Container color bar visibility */ .tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {

   margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;

}

Asked by laudesimperiales 5 days ago

Last reply by laudesimperiales 5 days ago

Firefox not loading Facebook images

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This on… (read more)

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This only occurs with Firefox, not Safari or Chrome. And it only occurs with Facebook and Instagram, which is owned and run by Facebook. I have to restart Firefox to get images back and then after five minutes or so, it happens again every time. Can anyone help? This is driving me crazy!

Thank you

Asked by lkutchermusic 1 day ago

Last reply by lkutchermusic 16 hours ago

Firefox (default) homepage

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and i… (read more)

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

Asked by iqbalusmani 3 days ago

Last reply by iqbalusmani 2 days ago

"Gah" Tab Crashes and Spontaneous Shutdowns

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Wi… (read more)

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Win10 desktop which is updated religiously. Have run Task Manager which indicates no activity higher than a Medium rating. Interestingly, while I experienced a couple of tab closures this morning, they are predominately later in the day and on occasion I need to reboot the system to get Firefox operating. Hopefully there is a relatively simple fix for this issue. Thanks.

Asked by WhiteBimmer 9 hours ago

Last reply by WhiteBimmer 3 hours ago

failure to display images

I have been a problem with Firefox not loading images from one specific site. Here is an example: https://www.wvculture.org/vrr/va_mcdetail.aspx?Id=65966. When I click on… (read more)

I have been a problem with Firefox not loading images from one specific site. Here is an example: https://www.wvculture.org/vrr/va_mcdetail.aspx?Id=65966. When I click on the 'View the record image' link at the top of the page, I get no image. I have tried numerous settings and nothing works. Images display fine using MS Edge but I prefer Firefox if I can get it to work. Firefox used to work just fine. I have even created new user profiles numerous times. When a new user profile is created, the images load and display correctly. However, just about any change to the default profile causes the images to fail to load. Even something as simple as changing the home page causes the failure to load when absolutely nothing else has been changed in the default user profile. Any suggestions??

Asked by danmyer66 1 week ago

Last reply by danmyer66 6 days ago

Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (read more)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 2 months ago

Last reply by katherine.ranieri 5 days ago

Firefox 92 hangs every time I right click on a string

Hello, I just upgraded to firefox 92. When I right click on a string I wrote such as : "zaiuryezoyhdsofh" with spell check enabled, Firefox hangs for minutes and my CPU i… (read more)

Hello,

I just upgraded to firefox 92. When I right click on a string I wrote such as : "zaiuryezoyhdsofh" with spell check enabled, Firefox hangs for minutes and my CPU is 100%. It happens only on a string and on every websites, even google search.

I'm able to reproduce in safe mode, but FF doesn't want to crash so no report.

System : Debian Buster 10.

Asked by Quentin 1 week ago

Last reply by Quentin 5 days ago

LINKS DO NOT WORK

WHEN I CLICK ON A LING IN A WEB SITE-IT DOES NOT OPEN. I HAVE TO RIGHT CLICK AND THEN CLICK OPEN IN A NEW WINDOW EVEY TIME. IF I CANT FIX, I WILL HAVE TO GO BACK TO USING… (read more)

WHEN I CLICK ON A LING IN A WEB SITE-IT DOES NOT OPEN. I HAVE TO RIGHT CLICK AND THEN CLICK OPEN IN A NEW WINDOW EVEY TIME. IF I CANT FIX, I WILL HAVE TO GO BACK TO USING GOOGLE

Asked by rod18 5 days ago

Last reply by rod18 3 days ago

Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 2 days ago

Last reply by zarsss 1 day ago

Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 4 days ago

Last reply by pmc1 26 minutes ago

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (read more)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 5 days ago

Last reply by Fozzie777 5 days ago

Costco.com website will not display store locations or product reviews when using FireFox browser

Costco.com website will not display store locations or product reviews when using FireFox browser. Website works fine when using Chrome browser. This is a recent proble… (read more)

Costco.com website will not display store locations or product reviews when using FireFox browser. Website works fine when using Chrome browser. This is a recent problem as all info on the Costco website displayed properly with Firefox not that long ago. As an example, when I enter my zip code to find the closest stores, nothing is displayed now when a map and store list used to come up. I've tried changing various settings, but no go. Any advice would be appreciated...

Asked by ME 4 days ago

Last reply by ME 4 days ago

Firefox shows blank white page for all tabs, unusable

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the mod… (read more)

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the moderator has apparently closed it thinking this problem has gone away)

We can ascertain that NOTHING seems to help this condition. In fact these threads apply to me as Win 7 / 64 bit apply to me. This started probably about 1.5 years ago.

I too have this problem and yes, it is random. BUT once locked in with this condition, it may "get stuck" for another 5 attempts for the same link. BEST Example, I do surveys every Friday and Saturday night. I use my netscape (AOL) email account. At random, while clicking on the survey link the tab will come up blank and no matter what you do, you CANNOT get this tab to do ANYTHING. No reload, no clicking on a new bookmark, no clicking on home, or typing in the address bar and pressing enter on THAT particular tab. How often does it happen? Maybe 12 times a month (during survey time: maybe every other weekend).

One step further on this. My wife's account on the PC actually does this on a DAILY BASIS REPEATEDLY EVERY DAY when she opens FireFox. In her case, it can ONLY be solved by closing and reopening FireFox after waiting like...say...2 minutes after previously opening it? I have tried opening new tabs etc as mentioned above (including the old right clicky trick and using the "Open in new tab" function). Kinda silly when you have like 27 tabs of blankness. Considering it is her account on the Pc, ok, maybe the "refresh" function might work on her? BZZZT! Nope.

Current version. I can attest that a PC at my 2 jobs that both have Win 7 and at least one, if not both, have 64 bit versions and do NOT display this malady. Also, I did re-install FF about 2 years ago for some other problem. I just ran the troubleshooting more...no go. Per this lead, try https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0... and guess what? No such help . Anyone have have something to kill this bug?

Asked by metalman630 4 weeks ago

Last reply by metalman630 1 day ago

Certain bookmarks don't open after 92.0 (64 bit) update

I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10. It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks tha… (read more)

I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10.

It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks that are PDFs. The correct URL is present, but nothing loads, it's just a blank black page. I have tried turning off the add-ons and refreshing the page, closing and reopening Firefox with the add-ons manually turned off, restarting Firefox with the add-ons disabled, and restarting in safe mode. All of the attempts were performed without any positive results.

I can copy the URL on Firefox and paste it in Edge, and it opens the correct page. I installed Chrome against my better judgment and pasted the URL, and the correct page opens again. I can copy the URL in either Edge or Chrome, paste it on Firefox, and the same results occur as if I clicked on the link in my bookmarks on Firefox. I can click on the bookmark from either the home page or a page that's already opened, and nothing happens. The URL doesn't change on the existing page, and on the home page, "Search with DuckDuckGo or enter address" in the UL space does not change to the URL that I'm trying to open. Is there something I'm missing?

This is one of the URLs that I am trying to open if you want to try it yourself on Firefox: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf

I only ever use Edge when I'm having an issue with Firefox, (usually it's when I'm trying to log on to an account or something and I can't, then I realize that it may be one of my add-ons preventing it. I then disable them one by one until I'm able to achieve what I want.

I don't want to have to switch back and forth between Firefox and Edge just to view three PDFs, so if someone knows what could be the resolution to this, I would appreciate it greatly.

Asked by zx9r170 1 day ago

Last reply by zx9r170 7 hours ago

Lost Bookmarks in Firefox

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If… (read more)

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Asked by rabbit 1 day ago

Last reply by rabbit 1 hour ago