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Firefox no longer working with multiple apps and websites

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Fir… (read more)

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

Asked by ptetta 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (read more)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Asked by Jane XNC 1 month ago

Last reply by Denys 1 month ago

Closed Pinned Tabs Even After Setting Firefox to Reopen Previous Tabs after Closing

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurren… (read more)

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurrences when all of the sudden all of my pinned tabs are gone. When this happened, I usually tried the 'Command + Shift + T' to restore them. Sometimes they came back, some other times, they don't.

Can you fix it?

It's starting to get really irritating because I can have >12 tabs pinned and it's troublesome to have to remember them all in case this happens again in the future.

Thanks!

Asked by debora.sormin1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (read more)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Asked by lindawasson9to5 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Asked by Jean-Paul Herman 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 3 months ago

Last reply by Konstantina Papadea 2 months ago

Synching across several devices

Hello All - Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy… (read more)

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Asked by Ian 4 months ago

Last reply by jonzn4SUSE 4 months ago

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Asked by kipislekkerrrrgggg 2 months ago

Last reply by Konstantina Papadea 1 month ago

Firefox 143.0.1 PIP player problems with Apple TV playback

We are unable to stop playback from the controls in the PIP window for Apple TV when the video playback was started in the main browser window. If we press the control th… (read more)

We are unable to stop playback from the controls in the PIP window for Apple TV when the video playback was started in the main browser window. If we press the control the playbacks stops for a fraction of a second and continues again. Other controls like mute etc. are working as exspected.

If we start the playback in the PIP window we are able to stop it!

If we use Youtube or Amazon as a video source the problem does not show.

If we use Troubleshoot Mode we get exactly the same behaviour.

Any Ideas?

Asked by us5 3 months ago

Last reply by Shirmaya John 3 months ago

Non-existent comments on a forum

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The proble… (read more)

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The problem is that no comments at all show up when viewed in Firefox, I have to switch to Safari just to read and engage with the comment forum. Why is this happening? Any ideas? Thanks.

Asked by robwalker920 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Remove regular reminder to update firefox to the newest version on macos

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?… (read more)

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?

Asked by Knoppers 4 months ago

Last reply by Agent virtuel 4 months ago

Removing "Original Profile" from windows?

I see in one of the past recent updates, I notice that "- Original Profile" is in the windows and not just the title of the website I'm on. Any way to remove it? It loo… (read more)

I see in one of the past recent updates, I notice that "- Original Profile" is in the windows and not just the title of the website I'm on. Any way to remove it? It looks off and not necessary to me.

Asked by devinca845 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

passwords won't save

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions … (read more)

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions

Asked by norv 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Heavy memory usage with Firefox

While running Firefox on MacBookAir with macOS 15.7.2 to browse simple websites I keep getting the below warning message. I may have 2 or 3 other apps open (like Apple Ma… (read more)

While running Firefox on MacBookAir with macOS 15.7.2 to browse simple websites I keep getting the below warning message. I may have 2 or 3 other apps open (like Apple Mail, MS-Word, Preview). "Heavy memory usage You're running out of memory and your Mac may become noticeably slower. Consider quitting some applications. Firefox 2,48 GB" So I quit Firefox to re-open again and continue my work. Does somebody has an hint where this message can come from ? Any settings to change on my MAC ? Thanks for helping

Asked by atreff 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

PayPal says blocked.

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit) As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "block… (read more)

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit)

As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "blocked" I spoke to Paypal and the account is fine. From the same machine and the same internet connection, I can log in with Safari and do not get the Blocked message. I can log in via Safari and my iPad. I can log in with ethernet or WiFi (different ISPs, one BT, one Spitfire) as long as it isn't Firefox.

All signs point to the old browser. Can/will this be fixed? Cheers,

Mary Anne

Asked by ma9 4 months ago

Last reply by tibby8me 2 months ago

Every since I updated my MacBook Pro to 142.0.1 (aarch64), Firefox locks up & has to be Force Quit

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please upd… (read more)

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please update the app ASAP so I don't have to convert to Google Chrome. Thank you!

Asked by K P 4 months ago

Last reply by stickum333 4 months ago