Firefox Support Forum

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefox exclusively, does this warning affect me? I'm not very computer savvy and am not sure what is the relationship mozilla firefox to windows (I think it's microsoft windows). I guess this computer has windows 8.1 but I'm not sure. Also, awhile back, microsoft edge showed up on my laptop but I've never even opened it, not even sure what it is. Not sure exactly when but I bought this Asus laptop but it's been several years. Thank you very much for any instruction and/or advice you may be able to give me. Randy Boone. [removed email + phone# from public]

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card, showing that it did save it, but i cannot access it, and i cannot use the number on the card? I would really like to retain it, can anyone enlighten me? Thanks

hello,

There seems to be an annoying SCROLLING issue with the FACEBOOK.COM web page. It has been around a while (version 104.0 of FF here)

Google says this scrolling issue is in several browsers and is BROWSER CODING ISSUE with java script.........they mentions quik fixes like changing Facebook Font sizes..

Still,

as i gently scroll down facebook.com when logged in.......it will suddently SKIP POSTS and jitter.

THis jitter is very annoying indeed........

TRue, i have some of the FLAGS set in the config of FIREFOX and it could be some issue with those flags.....?

It could also be particular extensions of mine( in no particular order) which may be affecting things.....?

Sadly FF does not seem to offer a ------RESET TO DEFAULTS for "one pass"----- feature...... If it did offer it, users could do testing during that PASS......after which, a user could then 1) Re-start FF once again with his previuos custom settings back intact.

The only web browser i found WITHOUT this Facebook.com skipping issue is the latest OPERA Version:90.0.4480.54......... and i do indeed use the very same extensions on OPERA that i use in FF......... (so "extension issues" is unlikely to be the cause of the facebook skipping)

The questionable extensions of mine could be

1) Scrollanywhere 2) hide-scrollbars 3) and ADD BLOCKERS for youtube and twitch.

but i doubt it

The fact that FF do not seem aware of this facebook "scroll skipping issue" is embarrassing for them.

FB is one of the worlds largest web sites and FF is a "global web browser" so are millions sufferring this issue?

please look into this issue right away and if you discover it's your fault, then please sort this out right away.

i like millions of others wont use FF until this facebook issue is fixed.

Vince.

What is Wrong with Firefox fonts.

Attached is the same web page on Safari and Firefox. This is on a Mac running OS 10.15.7.

This problem has gradually been getting worse over the last month or so. I don't want to run safari... I don't like safari...! Please help, I am not software literate and so incapable of delving into all the hidden layers of code.

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail. I surely hope that someone can help me get them back. Thank you.

When I am using gnuplot the bellow message is coming. Need help!

Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going away and have been trying for several months with no results. I'm not sure what the boxes on the home screen are called but hope someone understands what I mean.

Some of the websites I commonly use randomly changed fonts. Nothing was changed in the settings, this didn't happen to all the websites, most of them are like they were before. Any tips? Is it a bug in current version?

Hi forum,

I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of these services I check "Don't ask me again on this device". But each time I restart my laptop, I have to enter again my TFA. I guess this is a configuration problem, but I can't find which one is it: I don't know browse in private mode, so it should be something else. Any ideas? Kind regards

Hello, jscher2000

I believe the last communication we had was on July 28, 2022. I had my last message pulled up and now I don't know where it is.

You had asked me the number of Profiles I had and if I remember correctly it was 8 or 9 not all active. The other big problem that still will not go away is attached and I hope you are able to open this attachment. I cannot open Firefox without this message coming up and now it's appearing on other screens.

Can you see the screen below that states "We've made some educated guesses about your current browser". Somehow, my information was changed to OS 8. I have never in my life used that OS, nor I have used 8.1. I have tried to change it back to Windows OS 10, but it seems to prefer 8. How do I fix that problem.

So, I read in an email I receive quite often that Firefox had updated to OS 104, mine did not change on August 23rd and my settings suggest it should have change since it's set to update automatically. I manually updated a couple of hours ago.

Now since I'm updated to OS 104 is there anything I need to do to make sure that the previous update isn't going to mess up, like it usually does, or do I need to uninstall something or another, do some magic tricks, or stand on my head?

I would appreciate your continued help. I have no idea where the email that I sent to you regarding the number of profiles I have, but I did see it as I was try to slug through this system of emails trying to find you and your last response to me on July 28th. If you can find that you will also find my answer to your question.

Thank you, Rhonda

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find it hard to go back and forth between windows to get something done.

This just started when I downloaded/installed a recent new version of Firefox. (Version 104.0.1)

How do I get rid of this "feature"? I mush prefer opening screens in the same browser copy.

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc.. nothing seems to work.. i find myself having to switch to chromium for some tasks.. :'( below is a list of recent reports .. I hope someone can look into this and suggest what might be the cause. Thanks a lot in advance! Erik

bp-237ca1f6-ca7a-4c77-bb75-26d030220905 9/5/22, 11:28 View bp-698e3610-846d-42ec-817c-e344e0220905 9/5/22, 11:28 View bp-4193ea7b-dba8-49f6-bf59-ef6b40220905 9/5/22, 11:28 View bp-659cc9a7-b0a5-4607-be37-e958f0220905 9/5/22, 11:28 View bp-8c99d045-5bec-45be-9a81-ca02f0220905 9/5/22, 11:28 View bp-215992cc-31ca-49d0-8d32-ae6ee0220905 9/5/22, 11:28 View bp-7f9de548-9f67-4216-8bda-375b00220905 9/5/22, 11:28 View bp-9bb503c8-97d6-4487-953d-274050220905 9/5/22, 11:28 View bp-dc438c3d-679d-4044-bb4e-5af710220905 9/5/22, 11:28 View bp-abc05311-1482-47be-ab38-7e9140220905

My homepage is Google. When i open it on my desktop (win7) the cursor is automatically in the search bar on that webpage. As i want it to be. My number one function when opening firefox is to search google so that is where i want to start. NOT in the address bar ever.

On my laptop (upgraded to win10) it is in the address bar.

I installed the exact same profile from my desktop to laptop.

I have run it in troubleshoot mode and the issue went away. So i disabled all addons and custom themes but issue still persisted.

I turned off hardware acceleration, no change.

What else could troubleshooting be turning off?

Why does the exact profile work on desktop but not laptop ?

When I click on www.accuweather.com and POPUPS are BLOCKED, I continue to get a popup page. Please help as I DO NOT want a popup from them.

Hi, after loging in to a secure website and reading contents - if I am on a page and reading for a short while, even though moving up and down the page but not switching to another page - or if entering text into queries or creating content on the page, it is taken as inactivity and I am logged out of that website. Can this timeout period be extended so that I am not logged out even while entering response or reading different sections of the page I have navigated to? TIA