Firefox Support Forum

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

Below is the content-security-policy Firefox loads for chatGPT:

default-src 'self'; script-src 'self' 'nonce-eec8ce04-1f27-4481-8ed6-b8f877eef280' 'wasm-unsafe-eval' chatgpt.com/ces https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.openai.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://jidori.g1.internal.services.openai.org https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ wss://*.chatgpt.com wss://*.chatgpt.com/; script-src-elem 'self' 'nonce-eec8ce04-1f27-4481-8ed6-b8f877eef280' 'sha256-RvbVrdDS11FSnQaULCOgXPA5u0nMP2Im1d2pGiRBGC4=' 'sha256-eMuh8xiwcX72rRYNAGENurQBAcH7kLlAUQcoOri3BIo=' auth0.openai.com challenges.cloudflare.com chatgpt.com/ces https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.openai.com https://apis.google.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://docs.google.com https://jidori.g1.internal.services.openai.org https://js.live.net/v7.2/OneDrive.js https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ https://www-onepick-opensocial.googleusercontent.com wss://*.chatgpt.com wss://*.chatgpt.com/; img-src * 'self' blob: data: https: https://docs.google.com https://drive-thirdparty.googleusercontent.com https://ssl.gstatic.com; style-src 'self' 'unsafe-inline' chatgpt.com/ces https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.openai.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://jidori.g1.internal.services.openai.org https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ wss://*.chatgpt.com wss://*.chatgpt.com/; font-src 'self' data: https://*.oaistatic.com https://fonts.gstatic.com; connect-src 'self' *.oaiusercontent.com api-iam.intercom.io api-js.mixpanel.com browser-intake-datadoghq.com chatgpt.com/ces fileserviceuploadsperm.blob.core.windows.net http://0.0.0.0:* http://localhost:* https://*.chatgpt.com https://*.chatgpt.com/ https://*.oaistatic.com https://api.onedrive.com https://api.openai.com https://chat.openai.com https://chatgpt.com/ https://chatgpt.com/backend-anon https://chatgpt.com/backend-api https://chatgpt.com/graphql https://chatgpt.com/public-api https://chatgpt.com/voice https://content.googleapis.com https://docs.google.com https://events.statsigapi.net https://featuregates.org https://graph.microsoft.com https://jidori.g1.internal.services.openai.org https://oaistatic.com https://snc.apps.openai.com https://snc.chatgpt.com/backend/se https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ https://www.googleapis.com o33249.ingest.sentry.io statsigapi.net wss://*.chatgpt.com wss://*.chatgpt.com/ wss://*.intercom.io wss://*.webpubsub.azure.com; frame-src challenges.cloudflare.com https://*.sharepoint.com https://content.googleapis.com https://docs.google.com https://onedrive.live.com https://tcr9i.chat.openai.com https://tcr9i.chatgpt.com/ js.stripe.com; worker-src 'self' blob:; media-src blob: 'self' *.oaiusercontent.com fileserviceuploadsperm.blob.core.windows.net https://cdn.openai.com https://persistent.oaistatic.com; frame-ancestors chrome-extension://iaiigpefkbhgjcmcmffmfkpmhemdhdnj; report-to chatgpt-csp-new; report-uri https://browser-intake-datadoghq.com/api/v2/logs?dd-api-key=pub1f79f8ac903a5872ae5f53026d20a77c&dd-evp-origin=content-security-policy&ddsource=csp-report&ddtags=version%3Achatgpt-csp-new

Notice that it includes " frame-ancestors chrome-extension://iaiigpefkbhgjcmcmffmfkpmhemdhdnj"

Would this extension be installed in the computer, kind of like the extensions that are loaded from Chrome (i.e., C:\Users\myUser\AppData\Local\Google\Chrome\User Data\extensions_crx_cache)?

Thanx

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on "Clear Data", until yesterday. My OS is Ubuntu 22.04. Where can I find that file so I can delete it?

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown, when I click on my choice a new tab suddenly opens with the settings menu - specifically the autofill thru permissions area in the "privacy and security" submenu. Just started doing this randomly the other day so I rebooted the computer and that fixed the problem, but its now started doing it again. Please help?

Firefox provides the option to Remember search and form history under custom settings. I want the browser to remember search history but not remember form history. Is there a way to separate these two settings?

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized third party?