Firefox Support Forum

I usually download and install manually the custom install of Firefox on Windows.

Recently, a new version was automatically installed without my permission and destroyed all my customization. THIS IS UNACCEPTABLE. I had to restore the older version from backup and I was going to stop updating.

But I see that the manual custom installation is still available for download.

I want to make sure that if I use it it will not wipe out my customization again.

Please confirm.

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks automatically reappear in my Bookmark sidebar 1-2 hours later.

Initially, I had sync on but did not have Bookmarks checked for syncing. Deleted bookmarks and folders still reappeared. Then I turned off sync for this browser / machine. Deleted bookmarks and folders still reappeared.

I tried to see if there was a setting that enabled automatic restores of bookmark backups - but could not find one to turn off. I have tried refreshing the installation and starting again - using a one-time sync from another machine - but continue to be unable to permanently delete old / obsolete / duplicate bookmarks and folders.

I've also tried 2 Bookmark clean-up extensions. While I am able to delete duplicates and empty folders using these tools, 1-2 hours later they are back in the Bookmark sidebar.

Is there anyway to prevent the automatic restoration of the Bookmark Library?

Thank you

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7

On my PC's Firefox wont connect to my work servers"DQS Worldwide". I have tried to connect to,"auditcenter.dqsus.com". The page times out and wont connect. It works with Opera and Yandex but not fire fox. I have tried to connect in Michigan,California and Europe. Can you fix this issue so that I can connect to "auditcenter.dqsus.com" and use Firefox. Mark West [removed phone# from public support forum]

firefox has fully stoped working for me, i cant open even one tab a message appears that says' guh your tab has crashed' i cant do absolutely anything, please i need help

Hi,

There are login pages that have saved usernames I want to clear but am unable to. I have gone to settings. Under passwords I have everything unchecked. I have examined "Saved passwords" and it is showing "No passwords saved". I have tried with all of the Passwords options checked and unchecked but I all ways see"No passwords saved". Please help.

Dave

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

I am having problems playing a particularly demanding video from YouTube (https://youtu.be/-W_nFlIAWFM) which runs at 4K/30 fps. It is a video taken from a drone flying over the Matterhorn in Europe. Here is my configuration: 1. I have a 200Mb connection to the internet and bandwidth testing confirms that it runs at a consistent 195 - 202 Mb. 2. I am using Firefox 126.0 on a dual boot machine running Ubuntu 22.04 LTS and Windows 10 (both OSes show similar stuttering and pausing). 3. My hardware is a Gigabyte Aorus Z690i motherboard with 32 GB of RAM and an Intel i5-12600K processor and an NVidia GeFroce RTX 2060 Super graphics card. I have tried disabling "Use hardware acceleration" in Firefox and also disabling all add-ons and rebooting. This hasn't resolved the problem. When I watch the same video in Google Chrome, it seems to display a much slower frame rate than 30fps but doesn't stutter. I have concluded that this video must be a super demanding one to render. There are many picture elements changing constantly. But is there a way to watch this at 4K/30fps with it playing smoothly and at the correct frame rate?

I've migrated to Firefox from Chrome and am getting everything as close as possible to my Chrome setup. This is a usability issue when I zoom on an image, that has a larger version. Chrome allows me to zoom to the full extent of the image, but Firefox screen shakes and doesn't allow the same detail. Screen recording and links below.

Screen recording Firefox

Screen recording Chrome

This is a link to the item in question.

I am curious as to why Mozilla/Firefox doesn't seem interested in matching Chrome for addons for popular dropshipping apps such as CJDropshipping, DSers and AutoDS. These are well catered for in Chrome and allow easy import of products into stores such as Shopify. They save a lot of time for already busy store owners and staff yet Firefox loyalists are forced to switch over and use Chrome to make life easier and save time. For someone who has been using Firefox across both Linux and Windows since it's 2004 launch, it is galling and almost physically debillitating to have to resort to this each time. If I were any good at coding I would surely fix this serious shortcomming.

Please Mozilla look to this and provide us with better options.

Bernie

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

I'm running both versions of firefox on my mac by renaming the .app for nightly. However, when I click on a link on an application, it seems to default to my nightly version instead of release.

For both versions, the "default browser" setting is enabled. One thing I tried was letting chrome take the default again, and setting it from the release version after. Both versions then showed it checked again. I cannot uncheck it from the beta version.

It seems they might be reporting to the OS as the same app for this purpose.

Another thing I tried was changing the app name in it's Info.plist. Now, I see a new name in the menu bar and it shows as a distinct browser in the OS' "default browser" settings. However, it doesn't seem to solve my issue. All links still open in the Beta, even if the only one currently open is Release.

Is there a way to have it default to the normal version of firefox?

Dear Firefox Development Team,

I hope this message finds you well. I am writing to request the implementation of a feature in Firefox that I believe would greatly enhance user experience and accessibility on the web. Specifically, I am referring to the text fragment feature (#:~:text=) that is currently supported in browsers based on the Chromium engine, such as Google Chrome and Microsoft Edge.

The text fragment feature allows users to link directly to specific pieces of text within a webpage, facilitating more precise navigation and making it easier to reference exact portions of content. This is particularly useful for academic citations, sharing specific excerpts from lengthy articles, and improving overall user interaction with web content.

For example, a URL formatted as https://example.com#:~:text=desired%20text%20fragment directs users not just to the page, but to the exact location of the specified text, highlighting it for easy identification. This can save users significant time and improve the efficiency of information retrieval.

Given Firefox's commitment to innovation and user-centric design, I believe that integrating this feature would be a valuable addition. It would not only bring Firefox in line with other major browsers in terms of functionality but also enhance its appeal to users who rely on this precise method of navigation.

I hope you will consider this suggestion and look forward to potentially seeing this feature in a future release of Firefox.

Thank you for your continued dedication to improving the Firefox browser.

Best regards, Grey Ronin

Ps. Sorry, but due to lack of time and somewhat poor English skills this message was generated by AI.

hi, when starting firefox, it makes some connections to

   firebaseinstallations.googleapis.com
   detectportal.firefox.com
   app.adjust.com
   o1069899.ingest.sentry.io
   assets.mozilla.net
   contile.services.mozilla.com
   firefox.settings.services.mozilla.com
   incoming.telemetry.mozilla.org
   location.services.mozilla.org

without user-consent. so this is not gdpr-compliant. how can i tell firefox not to connect to these sites? thanks t.

I need to migrate the complete profile (all settings, bookmarks, passwords etc) from a snap install to an apt install on the same system. Currently I have both versions installed, but i want to remove the abomination that is snap..

I tried copying ~/snap/firefox/common/.mozilla/firefox files to ~/.mozilla/firefox but that doesnt seem to work. Since this is a multi-user system i dont want to rely on mozilla accounts to sync everything to the cloud.

What do i need to do in order to migrate all the data from one install to another?

I just updated Firefox & added recommended things. I went to "https://www.cranecu.org/" As soon as I hit the LogIn button I got an "Error 404" message. However, I called the office help & they suggested I try another browser. I switched to Safari the button works just fine. Any Suggestions? I am not the sharpest tack in the box when it comes to computers so please be simple. Thank You